Table of Contents
What’s New in Cisco Product Documentation
Cisco Product Documentation Resources
Cisco Internetworking Terms and Acronyms (ITA)
Technical Documentation Ideas Forum
Application Networking Services
Universal Gateways and Access Servers
Creating Bookmarks to Cisco.com Pages
Obtaining Additional Information
What’s New in Cisco Product Documentation
What’s New in Cisco Product Documentation lists new and revised Cisco documentation since the last release of this monthly publication. To subscribe to the What’s New in Cisco Product Documentation RSS feed, paste this URL into your RSS reader:
http://www.cisco.com/cdc_content_elements/rss/whats_new/whatsnew_rss_feed.xml
Previous releases of the What’s New in Cisco Product Documentation are available at the following URL:
http://www.cisco.com/c/en/us/td/docs/general/whatsnew/archive/archive.html
Cisco Product Documentation Resources
Cisco Bug Search Tool
Bug Search Tool (BST), the online successor to Bug Toolkit, is designed to improve our customers’ effectiveness in network risk management and device troubleshooting.
BST allows partners and customers to search for software bugs based on product, release, and keyword, and it aggregates key data such as bug details, product, and version.
Visit Bug Search Tools & Resources on Cisco.com. For details on the tool overview and functionalities, visit the help page at http://www.cisco.com/web/applicat/cbsshelp/help.html .
Cisco DocWiki
You can collaborate on Cisco documentation using Cisco DocWiki:
Follow Cisco DocWiki on Facebook and Twitter:
Visit the Cisco IOS Documentation Facebook page or follow Cisco IOS documentation on Twitter for updates on Cisco IOS features and documentation and to provide feedback about the documentation:
Cisco Icon Library
Cisco icons are globally recognized and generally accepted as standard for network icon topologies. Cisco icons are available for download:
Cisco International Websites
To find international Cisco websites, go to http://www.cisco.com and click Worldwide at the top of the page.
Cisco Internetworking Terms and Acronyms (ITA)
This resource defines internetworking terms and acronyms specific to Cisco products, technologies, or services. Some terms may also have descriptions unique to Cisco. The Cisco ITA does not duplicate industry-standard terms for which definitions can be found in other sources. To review this resource:
http://docwiki.cisco.com/wiki/Category:Internetworking_Terms_and_Acronyms_(ITA)
Collaboration Endpoints
New Documents
Describes the table mounting of the Cisco TelePresence Microphone 60.
Describes the use of the MX700 and MX800. You will learn about the Touch 10, camera adjustments/presets, call control and in-call features, the use of favorites, directory and call history, and details of the Settings menu.
Describes how to install the Cisco TelePresence MX700 with dual camera on a floor stand.
Describes how to install the Cisco TelePresence MX700 with dual camera mounted on the wall.
Describes how to install the Cisco TelePresence MX700 with single camera on a floor stand.
Describes how to install the Cisco TelePresence MX700 with single camera mounted on the wall.
Describes how to install the Cisco TelePresence MX800 with single or dual camera on a floor stand.
Describes how to install the Cisco TelePresence MX800 with single or dual camera mounted on the wall.
Describes how to install the Cisco TelePresence SpeakerTrack 60.
Describes how to install the wall bracket for the SpeakerTrack 60.
Provides information required to administrate the SX10 Quick Set using software version TC7.1 at an advanced level. The web interface is described, and the advanced settings available via the web interface.
Includes the CAD drawings and measurements of the Cisco TelePresence SX10 Quick Set in PDF format.
Includes the CAD drawings and measurements of the Cisco TelePresence SX10 Quick Set in DXF format that you can download and unzip.
Describes the initial configuration of Cisco TelePresence SX10 Quick Set running TC7.1 This includes setting passwords, and configuring IP and SIP using the Setup assistant or the web interface.
Describes the API for Codec SX20 using software version TC7.1. Commands described are the xCommand, xConfiguration, xStatus, xEvent, xFeedback, xPreferences and SystemTools.
Provides information required to administrate the Codec SX80 based video systems using software version TC7.1 at an advanced level. The web interface is described, and the advanced settings available via the web interface.
Describes the API for Codec SX80 using software version TC7.1. Commands described are the xCommand, xConfiguration, xStatus, xEvent, xFeedback, xPreferences and SystemTools.
Revised Documents
Describes the use of the MX200 G2 and MX300 G2. You will learn about the Touch 10, camera adjustments/presets, call control and in-call features, the use of favorites, directory and call history, and details of the Settings menu.
Describes the use of the SX80. You will learn about the Touch 10, camera adjustments/presets, call control and in-call features, the use of favorites, directory and call history, and details of the Settings menu.
Describes the features and capabilities included in the Cisco TelePresence System Codec C Series, SX Series, Profile Series and MX Series software version TC7.
Contains information on the deferral of Cisco TelePresence TC5.x.x, TC6.x.x and TC7.x.x software packages.
Customer Collaboration
Revised Documents
Explains how to use the Unified CCE Administration tools to create, configure, and maintain objects, such as agents, teams, skill groups, and call types, that are used to operate contact centers in Cisco Packaged Contact Center Enterprise deployments.
Provides configuration and capacity boundaries of Cisco Packaged Contact Center Enterprise.
Provides details on all documents released for Cisco Packaged Contact Center Enterprise.
Describes optional features that you can enable and configure after installation to extend the functionality of your contact center. This document lists assumptions and prerequisites for proceeding with the configuration of these features.
Explains how to install, configure, and upgrade Cisco Packaged Contact Center Enterprise (Packaged CCE). This document is prepared for partners and service providers who will be implementing Packaged CCE, who are familiar with Cisco contact center applications, and are experienced regarding the deployment and management of virtual machines.
Describes the system requirements, new features, changed information, documentation updates, and open caveats for Cisco Packaged Contact Center Enterprise (Packaged CCE). Users should read the latest release notes before initially installing or upgrading their Packaged CCE system.
Describes how to run and schedule Cisco Packaged Contact Center Enterprise reports. This guide also contains information about reporting capabilities and data sources.
Unified Communications
New Documents
Support for Rate Limit for Multicast and Broadcast Traffic feature available with Firmware Release 9.4(1)SR1 on Cisco Unified IP Phone 6921, 6941, and 6961.
Introduces support for Cisco IP Phone 8841,8851, 8861.
Introduces support for Cisco Desktop Collaboration Experience DX70 and DX80.
Introduces support for the Public Mode feature available with Firmware Release 10.1(2) on the Cisco Desktop Collaboration Experience DX650.
Support for Rate Limit for Multicast and Broadcast Traffic feature available with Firmware Release 9.4(1)SR1 on Cisco Unified IP Phone 6921, 6941, and 6961.
Introduces support for Cisco IP Phone 8841,8851, 8861.
Introduces support for the Cisco TelePresence MX700 and MX800 running TC7.1(2).
Introduces support for Cisco Desktop Collaboration Experience DX70 and DX80.
Introduces support for the Public Mode feature available with Firmware Release 10.1(2) on the Cisco Desktop Collaboration Experience DX650.
Support for Rate Limit for Multicast and Broadcast Traffic feature available with Firmware Release 9.4(1)SR1 on Cisco Unified IP Phone 6921, 6941, and 6961.
Introduces support for Cisco IP Phone 8841,8851, 8861.
Introduces support for the Cisco TelePresence MX700 and MX800 running TC7.1(2).
Introduces support for Cisco Desktop Collaboration Experience DX70 and DX80.
Introduces support for the Public Mode feature available with Firmware Release 10.1(2) on the Cisco Desktop Collaboration Experience DX650.
Cisco Unified Communication Manager Device Package 9.1(1) introduces support for the Cisco Unified IP Phone 7800 series on Cisco Unified Communications Manager 9.1(1). This release contains the firmware for the following Cisco Unified IP Phones:
Cisco Unified Communication Manager Device Package 9.1(1) also introduces support for the Cisco TelePresence MX 300 G2 on Cisco Unified Communications Manager 9.1(1). This release enables support for the Cisco TelePresence MX 300 G2 device.
Support for Rate Limit for Multicast and Broadcast Traffic feature available with Firmware Release 9.4(1)SR1 on Cisco Unified IP Phone 6921, 6941, and 6961.
Introduces support for Cisco IP Phone 8841,8851, 8861.
Introduces support for the Cisco TelePresence MX700 and MX800 running TC7.1(2).
Introduces support for Cisco Desktop Collaboration Experience DX70 and DX80.
Introduces support for the Public Mode feature available with Firmware Release 10.1(2) on the Cisco Desktop Collaboration Experience DX650.
Creating Bookmarks to Cisco.com Pages
After you log in to Cisco.com, you can use the My Cisco tool to save links and documents. You can then go to the links from any Cisco.com page. The tool is available on most Cisco.com pages. See the My Cisco User Guide for help:
Cisco Support and Downloads
The Cisco Support and Downloads website provides online resources to download documentation, software, and tools. Use these resources to install and configure the software and to troubleshoot and resolve technical issues with Cisco products and technologies. To receive security and technical information about your products, subscribe to the Product Alert Tool (accessed from Field Notices), the Cisco Technical Services Newsletter, and Really Simple Syndication (RSS) feeds.
Access to most tools on the Cisco Support and Downloads website requires a Cisco.com user ID and password.
Submitting a Service Request
Open a service request online at:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/case
Display a list of Cisco worldwide contacts at:
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
Obtaining Additional Information
Information about Cisco products, services, technologies, and networking solutions is available from various online sources.
http://www.cisco.com/offer/subscribe
- Order the Cisco Product Quick Reference Guide , a portable, easy-to-use reference that provides an overview of Cisco products and solutions for each area of your business. Go to:
http://www.cisco.com/en/US/prod/qrg/index.html
- Visit the Cisco Services website for the latest technical, advanced, and remote services to increase the operational reliability of your network. Go to:
http://www.cisco.com/go/services
- Visit Cisco Marketplace, the company store, for Cisco collateral, logo merchandise, Cisco Press books, and software at:
http://www.cisco.com/go/marketplace/
- Read the Internet Protocol Journal , a quarterly journal published by Cisco for engineering professionals who design, develop, and operate internets and intranets. Go to:
- What’s New in Cisco Product Documentation (this document) is an online publication that provides information about the latest documentation releases for Cisco products. This online publication is updated monthly and organized by product category. Go to:
http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html
- The Warranty Finder allows you to find warranty information that applies to a specific product or product series/family. To access Cisco Warranty Finder:
http://www.cisco-warrantyfinder.com
- Visit the Cisco Data Center Documentation Twitter Feed for daily updates on Cisco NX-OS features and documentation and provide feedback about the documentation.
http://twitter.com/CiscoDCDocs
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks . Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)