Table Of Contents
Cisco WebEx Social Release Notes,
Release 3.3 SR1
Revised May 6, 2013
These release notes provide important information for Cisco WebEx Social 3.3 SR1 build 220.127.116.1100.194.
These release notes include these topics:
Cisco WebEx Social is a collaboration platform that enables content creation, real-time communications, and other collaborations in a personalized manner.
What's New in Cisco WebEx Social
The following sections describe major new features and functions in the Cisco WebEx Social 3.3 release:
What's New in Release 3.3
Major new features and functions in Cisco WebEx Social 3.3 include the following:
•Updates and enhancements to the Cisco WebEx Social API. For detailed information, see Cisco WebEx Social API Reference Guide Addendum, Release 3.3. New features include:
–Custom attributes for Communities resource operations
–Community Metrics operations
–Suggestions resource operations
–Video Providers White List operations
–Tags resource and Tag Trends resource operations
–Operations for obtaining activities that relate to a post
–Support for linking or embedding external videos
–Support for Question and Answer type posts
–New fields in various resources
•Onboarding feature, which provides guidance and suggestion to new users for getting started with Cisco WebEx Social.
•Various improvements and enhancements to the Cisco WebEx Social user interface.
•Enhancements for security hardening.
•Enhancements to the Director, including
–Redesigned Director user interface.
–Enable All and Disable All buttons for enabling and disabling nodes in the Topology page.
–New Apply Config button appears when you save configuration changes in the director and allows you to apply saved configurations from multiple pages at one time. This way, you can avoid nodes restarting several times when you make configuration changes in various places.
–Checks for Director password strength.
•Unified Communication features, including:
–Visual Voice Mail redesign and implementation
–Click-to-Chat and Click-to-Call enhancements
–Optimized call registration and video call picture-in-picture enhancements
–Ability to choose internal Cisco WebEx Social chat and calling functionality or the Cisco Jabber client
•Email notification for system announcements.
•Ability of the Email plugin to publish email messages to Cisco WebEx Social.
•Simplified Cisco WebEx Social user interface customizing, which allows you to customize the UI with your brand and theme.
What's New in Release 3.3 SR1
Major new features and functions in Cisco WebEx Social 3.3 include the following:
•Enhanced synthetic monitoring
•Various bug fixes
This section describes limitation, restrictions, and other important information that applies to this release of Cisco WebEx Social.
•Although the CAS tab appears in the Account Settings > Portal > Settings > Authentication window, Cisco WebEx Social does not support Central Authentication Service (CAS) and the fields in this tab are not used.
•When using Show & Share release 5.3 with Cisco WebEx Social, do not install Show & Share patch1.
•If SSO is enabled in your network, make sure that the Enable SSO box in the Notifier area of the Configuration window in the Director is checked. This configuration ensures that user accounts are not locked if a password lockout policy is configured in your Active Directory.
•In some cases, the auto-generated e-mail aliases for Communities and Discussion Forum Categories are not generated when upgrading from Quad 2.5(2) to Cisco WebEx Social 3.x. To work around this issue, contact the Cisco Technical Assistance Center TAC to obtain an updated migration script. For more information, use the Bug Toolkit to access the defect number CSCuc00380 (see the "Using the Bug Toolkit" section).
•Preventing community owners from binding discussion categories to mailing lists—In earlier releases of Cisco WebEx Social, community owners and community administrators were allowed to bind discussion categories to mailing lists by default. In release 3.1, this feature can be enabled or disabled by using the following property. Set this property to true to disable the mailing list binding feature for community owners and community administrators. This way, only the Cisco WebEx Social Administrator is able to create discussion category to mailing list bindings.
For information about how to set advanced portal properties, see the "Advanced Portal Properties" section in Cisco WebEx Social Administration Guide.
•Disabling outbound email notifications to mailing lists—By default, Cisco WebEx Social sends email notifications to mailing lists each time a new discussion is created in the category. You can enable or disable this feature by using the following property. Set this property to false to disable the outbound notifications for all communities in Cisco WebEx Social.
For information about how to set advanced portal properties, see the "Advanced Portal Properties" section in the Cisco WebEx Social Administration Guide.
•Cisco WebEx Social no longer required redirects in the Cisco WebEx Social Apache server to the Sametime Proxy server. For Sametime chat to be operational, this change requires that each Cisco WebEx Social client (browser or mobile application that loading Cisco WebEx Social) have routing access to the SameTime proxy server.
•Using the ext3 file system on your NFS server can limit the number of library documents and post attachments that Cisco WebEx Social can store. For more information, use the Bug Toolkit to access the defect number CSCtk55146 (see the "Using the Bug Toolkit" section).
•As Cisco WebEx Social 3.0, Open API upload files accumulate and can completely fill the NFS mounted file system under /mnt/auto/cms/tunnel-upload. These files should be deleted after you complete upgrade to Cisco WebEx Social 3.3 SR1 but before you enable any App Server or Worker node. For more information and disk cleanup instructions, use the Bug Toolkit to access the defect number CSCug66930 (see the "Using the Bug Toolkit" section).
Related Documentation and Training Videos
The following Cisco WebEx Social documents are available at http://www.cisco.com/en/US/products/ps10668/tsd_products_support_series_home.html:
•Cisco WebEx Social Administration Guide, Release 3.3
•Cisco WebEx Social Installation and Upgrade Guide, Release 3.3
•Cisco WebEx Social Server: Getting Started Guide, Release 3.3
•Cisco WebEx Social API Reference Guide, Release 3.3
•Cisco WebEx Social API Reference Guide Addendum, Release 3.3
•Cisco WebEx Social Frequently Asked Questions, Release 3.3
•Cisco WebEx Social Disaster Recovery Using Snapshots
•Cisco WebEx Social Compatibility Guide
•Open Source Used In Cisco WebEx Social 3.3
Cisco WebEx Social training videos are available at http://howdoi.webex.com.
This section includes these topics:
Note Because defect status continually changes, be aware that the information in the following sections reflects a snapshot of the defects at the time that the release notes were compiled
Using the Bug Toolkit
You can use the Bug Toolkit to find information about defects for the this release, including a description of the issues and available workarounds. The Bug Toolkit lists open and resolved defects.
To use the Bug Toolkit, follow these steps:
Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.
Step 2 Log in with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the Search for bug ID field, then click Go.
Step 4 To look for information if you do not know the bug ID number:
a. Choose Collaboration from the Select Product Category menu.
b. Choose Cisco WebEx Social from the Select Product menu.
c. Choose the version number from the Software Version menu.
d. Under Advanced Options, choose Use default settings or Use custom settings. The default settings search for severity 1, 2 and 3 bugs, open and fixed bugs, and only bugs containing bug details. Use the custom settings to change the severity and status parameters, or to search for keywords within the bug headline and description.
Table 1 lists known defects in this release.
Table 2 lists resolved defects in this release.
This document is to be used in conjunction with the documents listed in the "Related Documentation and Training Videos" section.
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