Guest

Cisco WebEx Social

Cisco WebEx Social Release Notes, Release 3.0 SR1

  • Viewing Options

  • PDF (126.2 KB)
  • Feedback
Cisco WebEx Social Release Notes, Release 3.0 SR1

Table Of Contents

Cisco WebEx Social Release Notes, Release 3.0 SR1

Contents

Overview

What's New in Cisco WebEx Social

What's New in Release 3.0

What's New in Release 3.0 SR1

Important Notes

Installation and Upgrade Notes

Related Documentation and Training Videos

Defects

Using the Bug Toolkit

Known Defects

Resolved Defects


Cisco WebEx Social Release Notes, Release 3.0 SR1


Revised September 6, 2012

These release notes provide important information for Cisco WebEx Social 3.0 SR1 build 3.0.1.10100-436.

Contents

These release notes include topics:

Overview

What's New in Cisco WebEx Social

Important Notes

Installation and Upgrade Notes

Related Documentation and Training Videos

Defects

Overview

Cisco WebEx Social is a collaboration platform that enables content creation, real-time communications, and other collaborations in a personalized manner. Cisco WebEx Social 3.0 is a major release that offers variety of enhancements including infrastructure hardening, a completely redesigned user interface, email and MicroSoft Office integrations, a rich set of APIs, an SDK developer program, video calling, and more. These enhancements are designed to significantly improve user experience and drive user adoption by engaging users where they work.

What's New in Cisco WebEx Social

The following sections describe major new features and functions in the Cisco WebEx Social 3.0 release:

What's New in Release 3.0

What's New in Release 3.0 SR1

What's New in Release 3.0

This Cisco WebEx Social release represents the next generation Cisco WebEx Social platform. Major new features and functions in this release include the following:

Redesigned user interface—A redesigned user interface provides a simplified and intuitive experience for all users, regardless of their Cisco WebEx Social role

Calendaring and WebEx enhancements—User Exchange and WebEx calendars are integrated with Cisco WebEx Social personal calendar, the user calendar is available on every Cisco WebEx Social page, and meetings can be started, joined, or viewed from a personal calendar

E-mail integration and notification enhancements—Bidirectional e-mail integration simplifies communication and automatic notifications of important events keep users informed

Video call capability—Support for high-definition and high-fidelity browser-based video calls on a variety of devices

Jabber click-to-chat—Click to launch a Jabber chat session

MicroSoft Office integration—Publish directly to Cisco WebEx Social from Microsoft Word, Excel, or PowerPoint through the WebEx Social for Office plugin

Worker role—This new role improves system performance and user interaction by handling asynchronous and background processing tasks and interacting with various other roles

Improved security certificate management—Upload certificates using the Director

Unified access password—Configure a single password and designate components that can be accessed with this password

New System Health page—The Health window in the Director displays the health status of various services that run on each Cisco WebEx Social node

System Statistics—The new Stats window in the Director lets you to view statistics and metrics for various Cisco WebEx Social components

System Metrics—The new WebEx Social Metrics window in the Portal drawer lets you view information and generate reports about the use of Cisco WebEx Social

SDK additions—Includes Cisco WebEx social API enhancements (new activitystrea.ms- and OpenSearch-compliant operations, and new document library and document folder operations), OpenSocial gadget implementation enhancements, and Cisco Developer Network enhancements

What's New in Release 3.0 SR1

Major new updates in Cisco WebEx Social 3.0 SR1 include the following:

Visual redesign of the Bookmark app.

The Video Call plugin (Cisco Web Communicator plugin) is production quality.

Email plugin allows creating content or replying to posts from within an e-mail client.

During the upgrade to this release, all instances of the no-longer supported Actions portlet are removed automatically. In addition, the message that indicates that this application has been undeployed no longer appears in Cisco WebEx Social.

The search feature now provides the In my communities and the In last visited community boxes that can be used to refine the scope of a search.

Important Notes

This section describes limitation, restrictions, and other important information that applies to this release of Cisco WebEx Social.

Although the CAS tab appears in the Account Settings > Portal > Settings > Authentication window, Cisco WebEx Social does not support Central Authentication Service (CAS) and the fields in this tab are not used.

This release supports only US English as the display language.

After a fresh installation on an upgrade to this release of Cisco WebEx Social, "ERROR" may appear for some nodes in the Topology window in the Director. To work around this issue, use an SSH client to access the Director, log in as the admin user, and enter sudo puppetrun FQDN, where FQDN is the fully-qualified domain name of the server that shows "ERROR." For more information, use the Bug Toolkit to access the defect number CSCub12237 (see the "Using the Bug Toolkit" section).

A WebEx Instant Meeting may not start when the Cisco WebEx Social system is experiencing a heavy load. For more information, use the Bug Toolkit to access the defect number CSCua77088 (see the "Using the Bug Toolkit" section).

When using Show & Share release 5.3 with Cisco WebEx Social, do not install Show & Share patch1.

If SSO is enabled in Cisco WebEx Social, a user must enter a chat password to use OCS.

Installation and Upgrade Notes

When you perform the procedure in the "Installing Cisco WebEx Social 3.0" section in Cisco WebEx Social Installation and Upgrade Guide, Release 3.0, do not configure settings in the Notifier area in the Configuration window of the Director when you configure settings as described in Step 4 of that procedure.

Related Documentation and Training Videos

The following Cisco WebEx Social documents are available at http://www.cisco.com/en/US/products/ps10668/tsd_products_support_series_home.html.

Cisco WebEx Social Administration Guide, Release 3.0

Cisco WebEx Social Installation and Upgrade Guide, Release 3.0

Cisco WebEx Social Server: Getting Started Guide, Release 3.0

Cisco WebEx Social API Reference Guide, Release 3.0

Cisco WebEx Social Troubleshooting Guide, Release 3.0 (available soon)

Cisco WebEx Social Disaster Recovery Using Snapshots, Release 3.0

Cisco WebEx Social Compatibility Guide

Open Source Used In Cisco WebEx Social 3.0

Cisco WebEx Social training videos are available at http://howdoi.webex.com.

Defects

This section includes these topics:

Using the Bug Toolkit

Known Defects

Resolved Defects

Using the Bug Toolkit

You can use the Bug Toolkit to find information about defects for the this release, including a description of the issues and available workarounds. The Bug Toolkit lists open and resolved defects.

To use the Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log in with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the Search for bug ID field, then click Go.

Step 4 To look for information if you do not know the bug ID number:

a. Choose Collaboration from the Select Product Category menu.

b. Choose Cisco WebEx Social from the Select Product menu.

c. Choose the version number from the Software Version menu.

d. Under Advanced Options, choose Use default settings or Use custom settings. The default settings search for severity 1, 2 and 3 bugs, open and fixed bugs, and only bugs containing bug details. Use the custom settings to change the severity and status parameters, or to search for keywords within the bug headline and description.


Known Defects

Table 1 lists known defects in this release.


Note Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects at the time that the release notes were compiled.


Table 1 Known Defects 

Identifier
Headline

CSCtn97112

Users with 2000+ contacts unable to save edits to their posts

CSCto59029

Cannot get WebEx Social RSS feeds from a WebEx Social blog

CSCts82843

Navigating to a community with many user groups is slow

CSCtx16063

Quad 2.5.2 has Japanese language issue

CSCtx53620

CSS added to post appears in raw format in mail notification

CSCty01010

CUPS presence is failing, chat works fine

CSCty17547

Unable to comment on a new post from mobile client in 2.5.2 SR2

CSCty71164

Incorrect response for the wrong API request when deleting a community

CSCtz35274

Exchange URL will not be correct if exchange server name is longer

CSCtz54026

Access/save DefinePermissions link in User Roles is very slow (45+ minutes)

CSCtz76401

SSO integration locks out AD account if Notifier SSO not enabled

CSCtz99944

Profile images and company logos are broken links in notification e-mails

CSCua05646

Visual Voice Mail stopped working after Kerberos SSO

CSCua47851

Search (within posts, blogs) results not sorted by relevance and date

CSCua77079

No indication for incoming call during chat settings save

CSCua77081

My View import: Admin is not able to import lar files

CSCua77088

Cannot start WebEx instant meeting under heavy load

CSCua77093

Compliance officer is able to see Edit button in case of reported micropost at full view page

CSCua77117

LDAP attributes are not seen from users setting pages

CSCua77129

Blogs: Previous activities disappear with refresh when we add a comment/reply or edit a blog

CSCua77353

Video stream does not start if user has selected not to share video automatically

CSCua77362

Chat dialog does not look good if a call is initiated before the plugin is completely loaded

CSCua77372

No or very low audio on MAC

CSCua77998

Auto reject does not work when the user is on another call

CSCua77999

HTML reply to a post is converted to plain text when sent from OWA 2003

CSCua78008

No warning message or something that will warn the user he does not have a web cam

CSCua78010

In chat window, video call controls not keyboard accessible

CSCua78057

Community Email dialogue: Needs horizontal scroll

CSCua80210

Content Misuse: Previous profile picture is getting updated while uploading new pic

CSCua87466

OpenAPI returns contentState: MARK_FOR-DELETE for deleted

CSCua91362

Cannot create or update tags with special characters

CSCua92584

Video call: No warning message shown to both the users when one tries to log out when a call is placed

CSCua92597

Video call: call window disappears if hovered outside the window

CSCua92601

Video call not terminated after going to voice mail

CSCua92609

Video call issue: web cam light on even after ending the call (call did not end)

CSCua95062

Search in Community Categories simply returns all communities

CSCua96842

Q A: Editing a question that is in answered state (? followed by tick)

CSCua96844

Q A: After unmarking one of the answered responses back to normal response

CSCua98112

User sometimes does not receives notification that the other side closes

CSCua98133

OpenAPI returns incorrect timestamp for all/my post, search results

CSCua98160

OCS: When disconnecting from Internet, user is still available

CSCua99198

[Decoupled chat] Desktop chat client is not launched when click on user in My Contacts barlet

CSCua99200

Empty reply from Thunderbird includes the template

CSCua99205

Strange symbols in the beginning of a plain text file attached to an incoming message

CSCua99206

Ending call from chat dialog does not work properly if the user has desk phone device

CSCub01070

Cannot switch to DeskPhone mode

CSCub01076

Wrong default devices are listed in user Call and Conversation dialog

CSCub03233

Some icons are missing in editor window of blog in community

CSCub03236

IE7 New post multiple styling issues

CSCub03239

Device phone lines are not shown in Call Settings until the user save

CSCub06988

User is able to type and send messages while end conversation alert is displayed

CSCub06994

HTML code /XSS is executed in push share post notifications when it is added as personal note

CSCub06997

View post: Add padding/gap between the last replied comment and the next

CSCub48505

Setting property does not pick Extension Mobility as default WebDialer

CSCub57630

Upgrading from 3.0 to 3.0 SR1—migration does not kick in


Resolved Defects

Table 2 lists resolved defects in this release.

Table 2 Resolved Defects 

Identifier
Headline

CSCtz41264

CWC fails to apply application dial rules

CSCua71262

QuickTime plugin crashes when playing a voice message

CSCua77053

Delay in follow action on portal and via OpenAPI

CSCua77082

Cannot create a post or micropost if user name is very long (more than 75 characters)

CSCua77099

EDR portlet pointing to top menu bar: Top menu bar appearing twice on HTTP

CSCua77145

REST API for Watchlist breaks for some use cases

CSCua77351

User does not hear the beginning of the voice mail message - when using the plugin as call device

CSCua77355

Close button from call ending alert has undefined behavior

CSCua77363

Call session does not end on closing conversation dialog if user has desk phone

CSCua77994

Video frame and controls disappear if the user picks up the desk phone receiver

CSCua78011

If a call put on hold is terminated the other party is not notified

CSCua78060

IE8 Video status bar flicks when user moves mouse inside-outside the video

CSCua83531

Fix of "Incorrect image max size behavior" makes performance degradation of outgoing e-mail

CSCua89549

URL: Few images from previous build still have view permissions enabled

CSCua92593

Video call issue: Call plugin crashes frequently

CSCua92596

Video call issue: Disabling video call

CSCua98060

[Decoupled chat] The presence Available (Not for chat) is missing

CSCua98074

[Email Client Lotus and OL2003] Communities are not updated after changing the credentials

CSCua98075

User options dropdown menu on home page is not visible if the chat is not connected

CSCua98080

Chat conversation gets hidden during a call

CSCua98085

The order of comment/reply in Stream portlet is wrong

CSCua98087

Duplicate update while trying to update the Mark as Read flag for discussion boards

CSCua98110

No warning message when user tries to set default device one that is not connected

CSCua98113

Inconsistent message when try to close Chat tab if there is active call

CSCua98116

Impossible to copy content from the chat history; chat jumps like mad

CSCua98119

Deactivated user subscribed to discussion category receives e-mail notifications

CSCua98124

rsyslog fails to detect the log file truncation

CSCua98157

Accept and Decline links in request to join community e-mail notification are not working properly

CSCub01066

Unable to use templates in a post in IE

CSCub01069

End Call button stays pressed during a call

CSCub01071

Search in bookmarks portlet does not return any results

CSCub01073

Compliance officer cannot process reported content when Welcome to community is reported

CSCub03226

Ending external call accepted from Incoming call notification toast does not close the chat tab automatically

CSCub03238

The URL for the username does not navigate to the user profile

CSCub06986

Restore button in a post does not work

CSCub06991

Mobile client gets 403 Forbidden error when it tries to get images in some posts

CSCub06995

WebEx Social has to be restarted multiple times when you change portal properties on the director UI in different pages