During the free
trial period, the number of licenses available on any size system is only
limited by the size of the system. Once you have purchased and installed
licenses on your system, you must make sure you have enough Installed licenses
to accommodate all hosts on your system.
Your system checks every month to determine if there are enough
Installed licenses for all active hosts. The license count is reset each
If the number of
installed licenses is briefly exceeded, a Grace license can be acquired by a
new host. (Grace licenses are described in detail in
Types of Host Licenses.)
If the number of
active hosts on your system regularly exceeds the number of Installed licenses,
an email is sent to the administrator indicating that the number of Installed
licenses has been exceeded and recommends purchasing additional licenses. You
must reduce your license usage or increase the number of licenses on your
system so that it meets or exceeds the number of active hosts.
The audit manager
runs once per day (at 2:00 a.m.) to adjust the number of licenses used as
At the end of each month the system checks license usage.
If the number of hosts has dropped below the number of Installed
licenses, the licenses exceeded condition ends. If the number of active hosts
still exceeds the number of licenses, email is sent to the administrator each
month indicating that the licenses exceeded condition still exists.
In version 2.0 and earlier, the
date when the system will be disabled is included in the email. If a licenses
exceeded condition exists for six months, your system is disabled and
exceeded emails and dashboard notices informing them that they must either
reduce license consumption or purchase more licenses. Users see a
maintenance message on the WebEx site; they will be unable to schedule,
host, or attend meetings, or access recordings on your system.
Starting in version 2.5, users with licenses can continue to use the system,
but users without licenses cannot host meetings. If there are no licenses
available when an unlicensed user schedules a meeting, the user is notified
that they might not be able to host that meeting due to the lack of licenses.
In all versions, the
Administration site continues to be available, so an administrator can sign in,
add licenses, and restore users ability to host meetings and access recordings.