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Cisco 7300 Series Content Engines

Installing the Cisco Content Engine 7305 and 7325

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Installing the Cisco Content Engine 7305 and 7325

Table Of Contents

Installing the Cisco Content Engine 7305 and 7325

Documentation Survey

Introduction

Contents

If You Need More Information

Warning Definition

Description

Installation Prerequisites

Tools and Parts Required

Safety Guidelines

General Precautions

DC Power Installation Precautions

Protecting Against Electrostatic Discharge

Rack-Mounting Considerations

Operating Specifications

Rack Requirements

Installing a Content Engine 7305 or 7325 Unit

Connecting Cables

Connecting Power and Booting the System

Checking the LEDs

Accessing the ACNS Software on the Content Engine

Connecting a PC to the Content Engine

Removing or Replacing a Content Engine

Cisco One-Year Limited Hardware Warranty Terms

Obtaining Documentation

Cisco.com

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco TAC Website

Opening a TAC Case

TAC Case Priority Definitions

Obtaining Additional Publications and Information


Installing the Cisco Content Engine 7305 and 7325


Documentation Survey

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Introduction

The Content Engine 7305 and 7325 (see Figure 1) are Internet content delivery devices that offer content caching, hosting, and other content-based services. The Content Engine is positioned on the WAN edge between your small business site, enterprise, or service provider network and the Internet.

Figure 1 Content Engine 7305 and 7325—Front View

This document explains how to install a Content Engine in an equipment rack. It also provides general instructions for installing a Content Engine on a table or workbench.

Before you begin the installation, read the Regulatory Compliance and Safety Information for the Cisco Content Networking Product Series document and the Site Preparation and Safety Guide that shipped with your chassis.


Warning Read the installation instructions before you connect the system to its power source.


Contents

This document contains the following sections:

If You Need More Information

Warning Definition

Description

Installation Prerequisites

Safety Guidelines

Operating Specifications

Installing a Content Engine 7305 or 7325 Unit

Connecting Cables

Connecting Power and Booting the System

Checking the LEDs

Accessing the ACNS Software on the Content Engine

Removing or Replacing a Content Engine

Cisco One-Year Limited Hardware Warranty Terms

Obtaining Documentation

Obtaining Technical Assistance

Obtaining Additional Publications and Information

If You Need More Information

For additional information on the Cisco Content Engine 7305 and 7325 hardware, refer to the following documentation:

Cisco Content Engine 7305 and 7325 Hardware Installation Guide

Installing Field-Replaceable Units in the Cisco Content Engine 7305 and 7325

For more information on the Cisco ACNS software, refer to the following documentation:

For Cisco ACNS software, Release 5.0:

Release Notes for Cisco ACNS Software, Release 5.0

Cisco ACNS Software Deployment and Configuration Guide, Release 5.0

Cisco ACNS Software Caching Configuration Guide, Release 5.0

Cisco ACNS Software Command Reference, Release 5.0

SmartFilter for Cisco Content Engine User's Guide, Version 3.1

For Cisco ACNS software, Release 5.1:

Release Notes for Cisco ACNS Software, Release 5.1

Cisco ACNS Software Deployment and Configuration Guide, Release 5.1

Cisco ACNS Software Caching and Streaming Configuration Guide, Release 5.1

Cisco ACNS Software Command Reference, Release 5.1

For information about configuring the Websense software, go to the following web site:

http://www.websense.com

For information about configuring the SmartFilter software, go to the following web site:

http://www.securecomputing.com

Warning Definition

Warning


IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071

SAVE THESE INSTRUCTIONS

Waarschuwing

BELANGRIJKE VEILIGHEIDSINSTRUCTIES

Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt raadplegen.

BEWAAR DEZE INSTRUCTIES

Varoitus

TÄRKEITÄ TURVALLISUUSOHJEITA

Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla.

SÄILYTÄ NÄMÄ OHJEET

Attention

IMPORTANTES INFORMATIONS DE SÉCURITÉ

Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil, référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.

CONSERVEZ CES INFORMATIONS

Warnung

WICHTIGE SICHERHEITSHINWEISE

Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.

BEWAHREN SIE DIESE HINWEISE GUT AUF.

Avvertenza

IMPORTANTI ISTRUZIONI SULLA SICUREZZA

Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni delle avvertenze riportate in questo documento.

CONSERVARE QUESTE ISTRUZIONI

Advarsel

VIKTIGE SIKKERHETSINSTRUKSJONER

Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne enheten.

TA VARE PÅ DISSE INSTRUKSJONENE

Aviso

INSTRUÇÕES IMPORTANTES DE SEGURANÇA

Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.

GUARDE ESTAS INSTRUÇÕES

¡Advertencia!

INSTRUCCIONES IMPORTANTES DE SEGURIDAD

Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo.

GUARDE ESTAS INSTRUCCIONES

Varning!

VIKTIGA SÄKERHETSANVISNINGAR

Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning.

SPARA DESSA ANVISNINGAR


Description

This document describes the following Content Engine models:

Model
Product Number

Content Engine 7305

CE-7305A-K9

CE-7305A-DC-K9

Content Engine 7325

CE-7325A-K9

CE-7325A-DC-K9


Installation Prerequisites

Consider the following prerequisites before installing your Content Engine.

Tools and Parts Required

A sliding rail rack-mount kit is included in your shipping container accessory box. The rack-mount kit is suitable for mounting Content Engine 7305 and 7325 units in 19-inch (48.26-cm) 4-post equipment racks. (See the "Rack Requirements" section.)

You need the following tools for the installation:

Flat-blade screwdriver

Phillips screwdriver

Figure 2 shows the items that you need to install the Content Engine in your rack cabinet. If any items are missing or damaged, contact your place of purchase.

Figure 2 Rack Installation Kit

1

Hinge pins (2)

2

Cable strap (5)

3

Cable restraint bracket (2)

4

Cable clamp (5)

5

M6 screws (5)

6

Cable ties (5)

7

Back of rail

8

Slide rail (2) (left rail shown)

9

Front of rail

   


Note The rack kit includes a left and a right slide rail.


Safety Guidelines

To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment, observe the following precautions.


Warning Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available.



Warning The safety cover is an integral part of the product. Do not operate the unit without the safety cover installed. Operating the unit without the cover in place will invalidate the safety approvals and pose a risk of fire and electrical hazards.



Warning Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place.



Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment.



Warning This unit is intended for installation in restricted access areas. A restricted access area is where access can only be gained by service personnel through the use of a special tool, lock and key, or other means of security, and is controlled by the authority responsible for the location.



Warning Class 1 laser product.


General Precautions

Observe the following general precautions for using and working with your system:

Observe and follow service markings. Do not service any Cisco product except as explained in your system documentation. Opening or removing covers that are marked with the triangular symbol with a lightning bolt may expose you to electrical shock. Components inside these compartments should be serviced only by an authorized service technician.

If any of the following conditions occur, unplug the product from the electrical outlet and replace the part or contact your authorized service provider:

The power cable, extension cord, or plug is damaged.

An object has fallen into the product.

The product has been exposed to water.

The product has been dropped or damaged.

The product does not operate correctly when you follow the operating instructions.

Keep your system components away from radiators and heat sources. Also, do not block cooling vents.

Do not spill food or liquids on your system components, and never operate the product in a wet environment.

Do not push any objects into the openings of your system components. Doing so can cause fire or electric shock by shorting out interior components.

Use the product only with other Cisco-approved equipment.

Allow the product to cool before removing covers or touching internal components.

Use the correct external power source. Operate the product only from the type of power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult your service representative or local power company.

Use only approved power cables. If you have not been provided with a power cable for your Content Engine or for any AC-powered option intended for your system, purchase a power cable that is approved for use in your country. The power cable must be rated for the product and for the voltage and current marked on the product's electrical ratings label. The voltage and current rating of the cable should be greater than the ratings marked on the product.

To help prevent electric shock, plug the system components and peripheral power cables into properly grounded electrical outlets. These cables are equipped with three-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cord, use a three-wire cord with properly grounded plugs.

Observe extension cord and power strip ratings. Make sure that the total ampere rating of all products plugged into the extension cord or power strip does not exceed 80 percent of the extension cord or power strip ampere ratings limit.

Do not use appliance or voltage converters or kits sold for appliances with your product.

To help protect your system components from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).

Position cables and power cords carefully; route cables and the power cord and plug so that they cannot be stepped on or tripped over. Be sure that nothing rests on your system components' cables or power cord.

Do not modify power cables or plugs. Consult a licensed electrician or your power company for site modifications. Always follow your local or national wiring rules.

DC Power Installation Precautions

To ensure proper installation and safety of the DC Content Engine models (CE-7305-DC-K9 and CE-7325-DC-K9), observe the following precautions:

Ensure that the equipment is connected to a branch circuit rated at 25A.

Ensure that the circuit breaker switch remains free of obstructions so that it is always available to users and service technicians as a mains disconnect device.

Use 12 AWG copper wire (or 2.5 square millimeter minimum cross section conductor) for the wiring from the building installation to the terminal blocks on the DC device.

When assembling the installation wiring to the terminals of the DC device, use a torque setting of 12 inch-pounds to ensure a good electrical connection.

Connect only to a mains supply that is rated at -48 to -60V DC. The mains supply should be rated as Safety Extra Low Voltage (SELV). A SELV source is a secondary circuit that is designed so that normal and single fault conditions do not cause the voltages to exceed a safe level (60V direct current).

Protecting Against Electrostatic Discharge

Static electricity can harm delicate components inside your system. To prevent static damage, discharge static electricity from your body before you touch any of your system's electronic components. You can do so by touching an unpainted metal surface on the chassis.

You can also take the following steps to prevent damage from electrostatic discharge (ESD):

Limit your movement. Movement can cause static electricity to build up around you.

When transporting a sensitive component, first place it in an antistatic container or packaging.

Just before unwrapping the antistatic packaging, be sure to discharge static electricity from your body by touching it to an unpainted metal part of the system unit for at least 2 seconds.

Remove the device from its packaging and install it directly into your system unit without setting it down. If it is necessary to set the device down, place it in its static-protective package. Do not place the device on your system unit cover or on a metal table.

Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads and workbench pads.

Handle the device carefully, holding it by its edges or its frame.

Do not touch solder joints, pins, or exposed printed circuitry.

Do not leave the device where others can handle and possibly damage the device.

Take additional care when handling devices during cold weather because heating reduces indoor humidity and increases static electricity.

Rack-Mounting Considerations

Before installing your Content Engine in a rack, review the following guidelines:

Two or more people are required to install the device in a rack.

Ensure that the room air temperature is below 95°F (35°C).

Do not block any air vents; usually 6 inches (15 cm) of space provides proper airflow.

Plan the device installation starting from the bottom of the rack.

Install the heaviest device in the bottom of the rack.

Do not extend more than one device out of the rack at the same time.

Remove the rack doors and side panels to provide easier access during installation.

Connect the Content Engine to a properly grounded outlet.

Do not overload the power outlet when installing multiple devices in the rack.

Do not place any object weighing more than 110 lb (50 kg) on top of rack-mounted devices.


Caution Use safe practices when lifting.


Caution Do not place any object weighing more than 110 lb (50 kg) on top of rack-mounted devices.

Operating Specifications

Table 1 lists the physical and operating specifications for the Content Engine.

Table 1 Content Engine 7305 and 7325 Operating Specifications 

Specification
Description

Dimensions

Height: 3.36 in. (85.4 mm)

Depth: 27.48 in. (698.0 mm)

Width: 17.46 in. (443.5 mm)

Weight

Weight: 46.5 lb (21.09 kg) to 61.9 lb (28.07 kg) depending upon configuration

AC power

AC-input voltage rating 100-240 VAC

DC power

Power available for drives:

+5 VDC

+12 VDC

Connectors

2 10BASE-T/100BASE-TX/1000BASE-TX Ethernet ports (Intel Ethernet controller on system board)

1 serial port

1 external and 1 internal Ultra320 SCSI port (dual-channel integrated controller)

Temperature

Content Engine on: 50 to 95×F (10 to 35×C)

Content Engine off: -40 to 140×F (-40 to +60×C)

Humidity

Content Engine on: 8 to 80%

Content Engine off: 8 to 80%

Altitude

Maximum altitude: 6500 ft (2000 m)


Rack Requirements

Install your Content Engine in a rack that meets the following requirements:

Four posts, 19 inches (48.26 cm) wide

Minimum depth of 28.27 inches (71.8 cm) and maximum depth of 30 inches (76.2 cm) between the front and rear mounting flanges.

Minimum depth of 2.76 inches (7.0 cm) between the front mounting flange and inside of the front door (for cabinet-style racks).

Minimum depth of 6.18 inches (15.7 cm) between the rear mounting flange and inside of the rear door (for cabinet-style racks).

Racks are marked in vertical increments of 1.75 inches (4.44 cm). Each increment is referred to as a rack unit (RU). A 1-RU device is 1.75 inches (4.44 cm) tall.


Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:


This unit should be mounted at the bottom of the rack if it is the only unit in the rack.

When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.

If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.

Installing a Content Engine 7305 or 7325 Unit

To install the Content Engine in a rack, follow these steps:


Step 1 Push outward on the slide-rail latch (labeled 1 in Figure 3). Pull the latch back to open the slide rail. The latch engages and stays open. Open the other end of the slide rail. Repeat the entire process for the other slide rail.

Figure 3 Latching the Slide Rails

1

Slide rail latch

2

Right slide rail


Step 2 Align the slide rail with the front mounting flange, using the score mark on the slide rail (labeled 1 in Figure 4) to align the slide rail. Push outward on the slide rail latch to close the latch and secure the slide rail. Do the same for the front of the other slide rail. Then do the same for the rear of both slide rails.

Figure 4 Aligning the Slide Rails

1

Slide rail score mark

2

Right slide rail

3

Rear mounting flange

   


Note Make sure that the slide rails are securely seated on the mounting flanges. When the slide is secure, the slide rail pins protrude from the slide rail latches.



Note If your mounting flange holes are smaller than the slide-rail pins, use screws to secure the slide rail to the mounting flanges, leaving the latches pulled back.


Step 3 Extend the slide rails fully from the rack until the slide rails lock. Align the tabs on the slide rails (labeled 1 in Figure 5) with the matching insets on the Content Engine and lower the Content Engine onto the slide rails.

Figure 5 Inserting the Content Engine

1

Alignment tab (front)

 

Rear alignment tab (enlargement)



Note Make sure that each slide rail tab is inserted in the matching inset on the Content Engine and that the Content Engine is resting on the top edge of the slide rail.


Step 4 Carefully slide the Content Engine along the slide rails approximately 1 inch (2.54 cm) toward the rack to lock the Content Engine on the slide rails. (See Figure 6.)

Figure 6 Locking the Content Engine on the Slide Rails

When locked in position, an indicator (labeled 1 in Figure 6) is visible on each side of the Content Engine. To remove the Content Engine from the rack, lift up on the indicator and slide the Content Engine forward.

Step 5 Lift the locking levers (labeled 1 in Figure 7) on the slide rails and slide the Content Engine into the rack until it extends approximately 4 inches (10.16 cm) from the edge of the rack.

Figure 7 Sliding in the Content Engine

Step 6 Slide the Content Engine into the rack until the release latches (labeled 1 in Figure 8) lock into place. To slide the Content Engine out of the rack, press the release latches.

Figure 8 Sliding the Content Engine into the Rack

1

Release latches

2

M6 screws


Insert the optional M6 screws (labeled 2 in Figure 8) in the front and rear of the Content Engine when moving the rack, or if you install the rack in a vibration-prone area.


To remove the Content Engine from the rack, reverse these instructions. Store these installation instructions with your Content Engine documentation for future use.

Connecting Cables

Follow these steps to connect network, console, and Small Computer System Interface (SCSI) cables to your Content Engine.


Note The SCSI cable is part of the Cisco Storage Array accessory kit. If you did not order the Cisco Storage Array, you did not receive a SCSI cable.



Step 1 For network connections, insert a Category 5 unshielded twisted pair (UTP) cable into the Ethernet 1 or Ethernet 2 receptacle on the Content Engine back panel. (See Figure 9.)

Figure 9 Content Engine 7305 and 7325 Ports and Receptacles—AC System Shown

1

Keyboard connector

2

Video connector (not supported)

3

Serial port

4

Mouse connector

5

PCI1 slots 1 and 2 (low profile)

6

PCI slots 3, 4 and 5

7

AC power receptacles

8

SCSI2 connector

9

USB3 2 (not supported)

10

USB 1 (not supported)

11

ISMP4 port (not supported)

12

ISMP port (not supported)

13

Ethernet 2 receptacle

14

Ethernet 1 receptacle

1 PCI = Peripheral Component Interconnect

2 SCSI = Small Computer System Interface

3 USB = Universal Serial Bus

4 ISMP = Integrated System Management Processor


Step 2 Connect the other end of the network cable to a hub or switch in your network.

Step 3 For console connections, plug the serial cable into the serial port on the Content Engine back panel.

Step 4 Connect the other end of the console cable to a console or a communications server.

Step 5 If you are using a Cisco Storage Array as an external storage device, attach the SCSI cable to the SCSI low-voltage differential (LVD) port on the Content Engine.


Caution Make sure to tighten the jackscrews on the SCSI cable.

Step 6 Connect the other end of the SCSI cable to the appropriate port on your Storage Array.


Note The Content Engine 7305 and 7325 are compatible with the Cisco Storage Array. Refer to the Cisco Storage Array SA-7 and SA-14 Installation and Configuration Guide.



Connecting Power and Booting the System

Follow these steps to connect power to your system:


Step 1 Review the information in the "Safety Guidelines" section.

Step 2 Plug a power cord into each power supply receptacle on the back of the Content Engine. (See Figure 9.)


Note You must connect a power cord to both power supplies. If only one power supply is connected when you turn on the power, the system error LED comes on and the system makes a loud noise.


Step 3 Connect the other end of each power cord to a power source at your installation site.

Step 4 Power up all externally connected devices.

Step 5 Press the power control button on the front of the Content Engine.

The system should begin booting. Once the operating system boots, you are ready to initialize the basic software configuration. (Refer to the software configuration guide or user guide that pertains your system.)


Note While the Content Engine is powering up, the green power LED (labeled 1 in Figure 10) is on.



Checking the LEDs

When the Content Engine is up and running, observe the front and back panel LEDs to verify that your system is operating properly.

Figure 10 shows the location of front panel LEDs and control buttons, and Table 2 describes the LEDs and their function.

Figure 10 Front Panel LEDs

1

Power LED

2

Power control button

3

Reset button

4

SCSI or IDE bus activity LED

5

System identification LED

6

Information LED

7

System error LED

8

CD-ROM drive activity LED

9

CD eject button

10

Hard disk drive status LED

11

Hard disk drive activity LED

   

Table 2 Front Panel LEDs 

LED
Color
State
Description
1

Power

Green

On

Power is flowing to the Content Engine.

Flashing

The Content Engine is in standby mode.

4

SCSI or IDE bus activity

Green

On

There is activity on the SCSI or IDE bus.

5

System identification

Blue

On

This LED indicates a programmed condition, such as scheduled maintenance. The LED can also be turned on remotely by the system administrator to aid in Content Engine identification for maintenance.

The system administrator can turn off this LED after maintenance is complete.

6

Information

Amber

On

The information log contains information about certain conditions in your Content Engine that might affect performance.

7

System error

Amber

On

A system error has occurred. An LED on the diagnostic LED panel will also be on to further isolate the error.

8

CD-ROM drive activity

Green

On

The CD-ROM drive is in use.

10

Hard disk drive status

Amber

On

The drive has failed.

Slow flashing

If a RAID adapter is installed, the drive is being rebuilt.

Rapid flashing

The controller is identifying the drive.

11

Hard disk drive activity

Green

Flashing

The controller is accessing the drive.


Figure 11 shows the location of the back panel LEDs, and Table 3 describes the LED functions.

Figure 11 Back Panel LEDs

Table 3 Back Panel LEDs 

Indicator
Color
State
Description
1

Ethernet 1 activity

Green

On

Indicates that the Content Engine is transmitting or receiving signals from the Ethernet LAN that is connected to Ethernet port 1.

2

Ethernet 1 link status

Green

On

Indicates that there is an active link connection on the 10BASE-T, 100BASE-TX, or 1000BASE-TX interface for Ethernet port 1.

3

Ethernet 2 activity

Green

On

Indicates that the Content Engine is transmitting or receiving signals from the Ethernet LAN that is connected to Ethernet port 2.

4

Ethernet 2 link status

Green

On

Indicates there is an active link connection on the 10BASE-T, 100BASE-TX, or 1000BASE-TX interface for Ethernet port 2.

5

AC power

Green

On

Provides status information about the power supply. During typical operation, both the AC and the DC power LEDs are on.

6

DC power

Green

On

Provides status information about the power supply. During typical operation, both the AC and the DC power LEDs are on.


Figure 12 shows LEDs for the Fibre Channel adapter card, and Table 4 describes the LED activity.

Figure 12 Fibre Channel Adapter LEDs


Note In the illustration, the top LED is green, and the bottom LED is amber.


Table 4 Fibre Channel Adapter Card LEDs 

LED
State
Meaning

Green

Amber

On

On

Power is on

Green

Amber

On

Off

Fibre Channel adapter is on line

Green

Amber

Off

On

Signal acquired (the Fibre Channel adapter firmware is performing or waiting to perform Fibre Channel loop initialization)

Green

Amber

Off

Flashing

Loss of synchronization

Green

Amber

Flashing

Flashing

Firmware error


Accessing the ACNS Software on the Content Engine

The Content Engine uses the Cisco Application and Content Networking System (ACNS) software for configuration and deployment of an Application and Content Network (ACN). The ACNS software includes both a graphical user interface, accessible through a web browser, and a command-line interface (CLI), either of which can be used to configure the software. For more information about accessing and configuring the ACNS software, refer to the Cisco ACNS Software Deployment and Configuration Guide that is appropriate for the version of ACNS software running on your Content Engine.

To use the ACNS software CLI, you must connect to the Content Engine either through a Telnet session from a PC, or by connecting a PC or terminal to the Content Engine console port.

Connecting a PC to the Content Engine

To access the ACNS software on the Content Engine through the console port on the Content Engine, you must connect the Content Engine to a terminal or PC. The console cable and adapter required for this connection are included with the Content Engine.

To connect to the Content Engine using a PC, the PC must have some type of terminal emulation software installed. The terminal emulation software should be configured with the following parameters:

9600 baud

8 data bits

No parity bits

1 stop bit

To connect the Content Engine to a terminal or PC, follow these steps:


Step 1 Connect the blue console cable to the blue console port on the back of the Content Engine.

Step 2 Connect the DB-9 end of the console cable to the console port (also called the serial port) on your PC. If this adapter does not fit your PC console port, you must provide an adapter that fits.


Removing or Replacing a Content Engine


Warning Before working on a system that has an On/Off switch, turn OFF the power and unplug the power cord.



Warning Ultimate disposal of this product should be handled according to all national laws and regulations.


To remove a Content Engine from your network, power it down, disconnect the power cords and network cables, and physically remove the chassis from the rack.

The Content Engine is in constant communication with the router on your network; thus, when the router notices that the Content Engine is no longer responding to it, the router stops sending requests to the Content Engine. This is transparent to users. If other Content Engines are attached to the router, the router continues sending requests to the other Content Engines.

When you remove a Content Engine, the web pages that were cached on that device are no longer available to the router or other Content Engines. Thus, you might see an increase in outgoing web traffic that might have otherwise been fulfilled by the Content Engine that you are removing. However, after a time, the router and other Content Engines redistribute the load of web traffic.

If you remove the last Content Engine from your network, you can also disable cache support on the router. However, this is not necessary; having cache support enabled when there are no Content Engines attached has no effect on the router's performance.

To replace a Content Engine, remove it from the network. Then, install a new Content Engine and configure it using the same configuration parameters (IP address, and so forth) that you used for the removed Content Engine.

Cisco One-Year Limited Hardware Warranty Terms

There are special terms applicable to your hardware warranty and various services that you can use during the warranty period. Your formal Warranty Statement, including the warranty applicable to Cisco software, is included on the CD that accompanies your Cisco product. Follow these steps to access and download the Cisco Information Packet and your warranty document from the CD or from Cisco.com.

1. Launch your browser, and go to this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/cetrans.htm

The Warranties and License Agreements page appears.

2. To read the Cisco Information Packet, follow these steps:

a. Click the Information Packet Number field, and make sure that the part number 78-5235-02C0 is highlighted.

b. Select the language in which you would like to read the document.

c. Click Go.

The Cisco Limited Warranty and Software License page from the Information Packet appears.

d. Read the document online, or click the PDF icon to download and print the document in PDF format (Adobe Portable Data File).


Note You must have Adobe Acrobat Reader to view and print PDF files. You can download the reader from Adobe's website: http://www.adobe.com


3. To read translated and localized warranty information about your product, follow these steps:

a. Enter this part number in the Warranty Document Number field:

78-10747-01C0

b. Select the language in which you would like to view the document.

c. Click Go.

The Cisco warranty page appears.

d. Read the document online, or click the PDF icon to download and print the document in PDF format (Adobe Portable Data File).

You can also contact the Cisco service and support website for assistance:

http://www.cisco.com/public/Support_root.shtml.

Duration of Hardware Warranty

One (1) Year

Replacement, Repair, or Refund Policy for Hardware

Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.

Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.

To Receive a Return Materials Authorization (RMA) Number

Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative.

Complete the information below, and keep it for reference.

Company product purchased from

 

Company telephone number

 

Product model number

 

Product serial number

 

Maintenance contract number

 

Obtaining Documentation

Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation on the World Wide Web at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

International Cisco websites can be accessed from this URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated regularly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual or quarterly subscription.

Registered Cisco.com users can order a single Documentation CD-ROM (product number DOC-CONDOCCD=) through the Cisco Ordering tool:

http://www.cisco.com/en/US/partner/ordering/ordering_place_order_ordering_tool_launch.html

All users can order annual or quarterly subscriptions through the online Subscription Store:

http://www.cisco.com/go/subscription

Ordering Documentation

You can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documentation in these ways:

Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace:

http://www.cisco.com/en/US/partner/ordering/index.shtml

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA.) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

Documentation Feedback

You can submit comments electronically on Cisco.com. On the Cisco Documentation home page, click Feedback at the top of the page.

You can send your comments in e-mail to bug-doc@cisco.com.

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco Technical Assistance Center (TAC) provides 24-hour, award-winning technical support services, online and over the phone. Cisco.com features the Cisco TAC website as an online starting point for technical assistance.

Cisco TAC Website

The Cisco TAC website (http://www.cisco.com/tac) provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The Cisco TAC website is available 24 hours a day, 365 days a year.

Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a login ID or password, register at this URL:

http://tools.cisco.com/RPF/register/register.do

Opening a TAC Case

The online TAC Case Open Tool (http://www.cisco.com/tac/caseopen) is the fastest way to open P3 and P4 cases. (Your network is minimally impaired or you require product information). After you describe your situation, the TAC Case Open Tool automatically recommends resources for an immediate solution. If your issue is not resolved using these recommendations, your case will be assigned to a Cisco TAC engineer.

For P1 or P2 cases (your production network is down or severely degraded) or if you do not have Internet access, contact Cisco TAC by telephone. Cisco TAC engineers are assigned immediately to P1 and P2 cases to help keep your business operations running smoothly.

To open a case by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447

For a complete listing of Cisco TAC contacts, go to this URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

TAC Case Priority Definitions

To ensure that all cases are reported in a standard format, Cisco has established case priority definitions.

Priority 1 (P1)—Your network is "down" or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Priority 2 (P2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Priority 3 (P3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Priority 4 (P4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:

http://www.cisco.com/en/US/products/products_catalog_links_launch.html

Cisco Press publishes a wide range of networking publications. Cisco suggests these titles for new and experienced users: Internetworking Terms and Acronyms Dictionary, Internetworking Technology Handbook, Internetworking Troubleshooting Guide, and the Internetworking Design Guide. For current Cisco Press titles and other information, go to Cisco Press online at this URL:

http://www.ciscopress.com

Packet magazine is the Cisco quarterly publication that provides the latest networking trends, technology breakthroughs, and Cisco products and solutions to help industry professionals get the most from their networking investment. Included are networking deployment and troubleshooting tips, configuration examples, customer case studies, tutorials and training, certification information, and links to numerous in-depth online resources. You can access Packet magazine at this URL:

http://www.cisco.com/go/packet

iQ Magazine is the Cisco bimonthly publication that delivers the latest information about Internet business strategies for executives. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.html

Training—Cisco offers world-class networking training. Current offerings in network training are listed at this URL:

http://www.cisco.com/en/US/learning/index.html