This article is one in a series to assist in the setup, troubleshooting, and maintenance of Cisco Small Business products (formerly Linksys Business Series).
Q. How can I set-up my NTP server on a SPA9000?A.
NTP (Network Time Protocol) on the SPA9xx IP phones is dependent on the SPA9000 NTP server information. The IP phones when it automatically provisions the settings from the SPA9000 with get the current time that the SPA9000 has. The NTP server information will be sent from the SPA9000 to the client station that is provisioned to it. The SPA9000 should maintain the real-time clock based on an NTP server or a Date header supplied by the ITSP.
Determining the Address of the Administration Web Server
Connect an analog telephone to the Phone 1 or Phone 2 port on the SPA9000.
Press four asterisk (*) keys on the keypad to access the IVR menu.
Press 110# to determine the Internet (WAN) IP address.
Setting-Up NTP Server on an SPA9000
Access the SPA9000's web-based setup page. For instructions, click here.
When the web-based setup page appears click Admin Login then advanced.
Click WAN Setup then look for Primary and Secondary NTP Server and enter the NTP server settings on the field provided.
Note: If the IP phone has been provisioned by your VOIP provider and it was disabled, you will not be able to access it. Contact your VOIP provider.