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Cisco Unified MeetingPlace

Field Notice: MeetingPlace Server - 8112 Does Not Answer When a Reserve All Ports (Maintenance) Meeting is in Effect


May 18, 2004


Products Affected

Product

Comments

Cisco MeetingPlace Server 8112 (M3)

Version 5.1.0x

Problem Description

A technician may not realize that a Reserve all ports (RAP) maintenance meeting is in effect and try to isolate a non-existing problem that caused the system to not answer any call.

A hot fix is available in 5.1.0ae and above that will generate the following alarm if a RAP meeting is in effect after a restart:

680944) MIN 0200fd 1 Jun 19 14:22 Jun 19 14:22 0 SW MODULE=5
     Reserve All Ports maintenance mtg still in effect. End meeting to free ports.

Problem Symptoms

Down time could be longer because an incorrect issue was determined.

Workaround/Solution

WORKAROUND:

None

RESOLUTION:

A 5.1.0 ConfSchd and exformat hot fix is available in hot fix version 5.1.0ae and above.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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