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Cisco Unified MeetingPlace

Field Notice: Long Delay in Placing a User into the Conference


May 19, 2004


Products Affected

Product

Comments

Cisco MeetingPlace Server 8112 (M3)

R5.0.2q and R5.1.0x

Problem Description

User might experience a long delay between pressing 1 to join the meeting and actually being put into the meeting. This usually happens at the tail end of a disk backup.

Problem Symptoms

User might think that the Cisco MeetingPlace Server is not responding and hang up.

Workaround/Solution

WORKAROUND:

Wait for the response.

SOLUTION:

A hot fix is available in 5.0.2u and above, and, 5.1.0aa and above. Contact Cisco MeetigPlace Support (TAC) to apply this hot fix. The following files need to be applied:

  • dbrealloc

  • prealloc

  • diskbackup

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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