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Cisco Unified MeetingPlace

Field Notice: Cisco MeetingPlace Server 8112 (M3) Might Restart Itself While Initiating a Reservationless Meeting


May 19, 2004


Products Affected

Product

Comments

Cisco MeetingPlace Server 8112 (M3) with Reservationless Enabled

All R5.0.2 and R5.1.0x releases

Problem Description

Cisco MeetingPlace server might restart itself when a Reservationless meeting is initiated while other scheduling activities and disk access are occurring simultaneously.

All customers with Reservationless enabled systems should apply this hot fix.

Note: On R5.0.2, this will only happen when the Reservationless meeting is initiated from the web.

Problem Symptoms

All users will be disconnected from the Cisco MeetingPlace Server during the restart.

Workaround/Solution

WORKAROUND:

None

SOLUTION:

A ConfSchd hot fix is available in 5.1.0z and 5.0.2t. Contact Cisco MeetingPlace Support (TAC) to apply this hot fix.

Cisco MeetingPlace Support:

If you are applying this after an occurrance of this problem, you will need to run cmdbcheck to make sure that the database has not been corrupted. If an error is detected by cmdbcheck, run cmdbfix to correct the problem.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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