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Cisco Unified MeetingPlace

Field Notice: Cisco MeetingPlace Servers Do Not Outdial to Remote Server in a Multiserver Meeting


May 19, 2004


Products Affected

Product

Comments

Cisco MeetingPlace Servers

4.3.0t, 4.3.1a, 5.0.2q, 5.1.0x

Problem Description

During the start time of a multi-server meeting, the primary server does not make an attempt to outdial to the remote server. This is usually associated with the following error from the Cisco MeetingPlace Server viewexlog which indicates memory problems in ConfSchd module:

02/14 07:28:11 MIN 0x20073 0/5, "csconfrec.cc", 4814 (0xc, 0, 0, 0)
     Error allocating part record. Err = 12
     02/14 07:28:11 WARN 0xc 0/5, "../../libcm/export/", 202 (0x1, 0x699974, 0x699974, 0x3c)
     Not enough memory (ENOMEM)

Problem Symptoms

Multiserver meeting will not connect.

Workaround/Solution

WORKAROUND:

Restart the Cisco MeetingPlace Server.

SOLUTION:

A ConfSchd hotfix is available in 4.3.1c, 5.0.2t and 5.1.0z. Contact Cisco MeetingPlace Support (TAC) for more information and to make arrangements to get the fix applied to your system.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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