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Cisco Unified MeetingPlace

Field Notice: Scheduling Reservationless or Immediate Meetings Can Cause the Cisco MeetingPlace Server to Restart


May 24, 2004


Products Affected

Product

Comments

Cisco MeetingPlace Server 8112 (M3)

5.0.2q

Problem Description

Note: This Field Notice is a legacy Latitude Field Notice that has been converted to the Cisco format so the information would remain available to their customers.

On a Cisco MeetingPlace Server 8112 (M3) with reservationless enabled, if a meeting is scheduled with a start time specified equal to or less than the current time when you actually submit the meeting to be scheduled there is a possibility for the server to restarts itself. Therefore, with eservationless enabled, scheduling an immediate meeting or a reservationless meeting may cause the system to restart itself.

Problem Symptoms

When the Server restarts, all users are disconnected from the system.

Workaround/Solution

WORKAROUND: None

SOLUTION: A hot fix for 5.0.2 is available. Please contact Cisco MeetingPlace Support (TAC) to have this applied.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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