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Cisco Unified MeetingPlace

Field Notice: Cisco MeetingPlace Server 8112 (M3) Hot Fixes Available For 5.0.2q


May 24, 2004


Products Affected

Product

Comments

Cisco MeetingPlace Server 8112 (M3)

5.0.2q

Problem Description

Note: This Field Notice is a legacy Latitude Field Notice that has been converted to the Cisco format so the information would remain available to their customers.

This document consist of a list of issues that have been addressed since 5.0.2q and is available in the form of hot fixes:

ConfSchd hot fixes. Identifiable by looking at the CONFSCHD version using swstatus:

CONFSCHED UP "01/10/03 07:50 5.0.2q-030110" or CONFSCHED UP "02/14/03 16:31 MPBUILD-rel502r"

Problem Description

Impact to Customer

Work Around

Resolution

MeetingTime In session tab shows 1999 participants.

System manager cannot tell the actual number of participant in a meeting

None

ConfSchd Hot Fix

After Deleting all recordings and attachments by VUI, Agenda and Comments still list as available in VUI, MT and Web.

Deleted Agenda and Comment listed as available.

None

ConfSchd Hot Fix

If a meeting is scheduled at a time that has a different date as MeetingPlace server time because of time zone difference, the user can not find the meeting via phone

Users that is in a different time zone from the MeetingPlace server might not be able to find meeting via VUI to change meeting information

None

ConfSchd Hot Fix

Early Meeting Guard Time is off by 5 minutes

For example, if early meeting start time is set for 15 minutes you can only attend 10 minutes prior to the meeting start time even when ports are available.

Use Meeting Guard time to ensure attendance if needed.

ConfSchd Hot Fix

MeetingTime Attend settings in Lecture Style meeting not saved. If you change the "Speaker" from No to Yes or vice versa, in the Attend setting dialog box of a participant, under the attend tab, it is not saved.

Cannot change a participant to a speaker/non speaker under the attend tab.

Set the Speaker field when scheduling the meeting.

ConfSchd Hot Fix

Cannot schedule a continuous meeting when all ports have been scheduled sometime in the past. This is caused by a database problem.

Cannot schedule a continuous meeting

Increase the overbook port

ConfSchd Hot Fix

Cannot schedule a zero port continuous meeting when there are no ports available.

Cannot schedule a zero port continuous meeting

Increase the overbook port

ConfSchd Hot Fix

ConfSchd hot fixes. Identifiable by looking at the CONFSCHD version using swstatus:

CONFSCHED UP "02/14/03 16:31 MPBUILD-rel502r"

Problem Description

Impact to Customer

Work Around

Resolution

System restarts with a ConfSchd core dump if a roll call is initiated during a large meeting (120 or more) that is a multi-server meeting. (reference Field Alert FA00231 - Performing a roll call in a large meeting causes the system to restart itself)

Users on the server before the restart will get disconnected.

Do not listen to roll call on a multiserver meeting with 120 or more participant

ConfSchd Hot Fix

VUI Hot Fix. Identifiable by looking at the VOICESERVER version using swstatus:

VOICESERVER UP "01/10/03 08:07 5.0.2q-030110" or VOICESERVER UP "02/14/03 16:51 MPBUILD-rel502r"

Problem Description

Impact to Customer

Work Around

Resolution

"Sentence number x can not be found in class VUISentence" error:

User complains they hear silence (long pause). Some user might think the system is not responding and hung up.

None

VUI Hot Fix

User is given the option to delete a recording while someone is listening to it.

While a user is listening to a recording, if another person tried to delete that recording, it gives them a prompt like "There is not enough recording space to delete the meeting".

None

VUI Hot Fix

Japanese prompt gives incorrect allowed time range when user tried schedule meeting with invalid time

Japanese users cannot understand prompt in response to an invalid time entry.

None

VUI Hot Fix

A recording that should be accessible by "profiled users only" can be access with a bogus ID with the right password

It would be a security leak if someone knows what the "right password" is.

None

VUI Hot Fix

VUI Hot Fix. Identifiable by looking at the VOICESERVER version using swstatus:

VOICESERVER UP "02/14/03 16:51 MPBUILD-rel502r"

Problem Description

Impact to Customer

Work Around

Resolution

Without a msmail license, users cannot request for attachment to be sent to them (via email) when they call in through the phone. The user is not given the option (#6) to make the request. (Added check for SMTP)

Users cannot request for attachment to be sent to them (via email) when they call in through the phone.

None

VUI Hot Fix

Backup Hot Fix: Identifiable with the following procedure:

  1. Log in to csc with su/daily password

  2. run "cksum /lat/techbin/backup"

  3. if you see checksum = 87344407 and file size = 2814, then it is the correct one.

R5GoldenGate:csc$ cksum /lat/techbin/backup

87344407 2814 /lat/techbin/backup

Please refer to Field Alert "FA00212 - Tape backup might cause system restarts or disk corruption" for details.

Biz3fw.bin Hot fix: Identifiable with the following procedure:

  1. Log in to csc with su/daily password

  2. run "cksum /lat/sys/drivers/prc/biz3fw.bin"

  3. if you see checksum = 2995249831 and file size = 1524252, then it is the correct one.

R5GoldenGate:csc$ cksum /lat/sys/drivers/prc/biz3fw.bin

2995249831 1524252 biz3fw.bin

Please refer to Field Alert "FA00213 - Some systems might encounter span activation problems following a restart" for details.

Workaround/Solution

Contact Cisco MeetingPlace Support (TAC) to apply the corresponding module that addresses the problem that you have experienced.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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