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Cisco Unified MeetingPlace

Field Notice: FA00160 - Performing a Roll Call in Review Meeting Notes Causes the System to Become Unusable


May 26, 2004


Products Affected

Product

Comments

MeetingPlace Server

5.0.0af

Problem Description

Note: This Field Notice is a legacy Latitude Field Notice that has been converted to the Cisco format so the information would remain available to their customers.

If a roll call in "Review Meeting Notes" is performed on a meeting with more then 120 attendees, the system will become unusable. People calling into the server will either get Ring No Answer, or prompts will be played out of sequence. The system will not response to any input by the user. The system must be restarted to become functional again.

Problem Symptoms

Customer will not be able to call in and join a meeting.

Workaround/Solution

WORKAROUND

Avoid listening to a roll call in "Review Meeting Notes" for a meeting with more then 120 participant.

RESOLUTION

A hot fix for 5.0.0af is available; please contact Cisco TAC if you need to have this applied. The hot fix will limit the number of attendees played during the roll call to 120. This is consistent with the roll call limitation during the meeting. This will be incorporated into the next release.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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