Guest

Cisco Unified MeetingPlace

Field Notice: FA00156 - Opening the Floor of a Lecture Style Meeting Can Cause Undesirable Result


May 26, 2004


Products Affected

Product

Comments

MeetingPlace Server

5.0.0af and earlier

Problem Description

Note: This Field Notice is a legacy Latitude Field Notice that has been converted to the Cisco format so the information would remain available to their customers.

Opening the floor of a lecture style meeting can cause a 5.0.0af system to restart if the following sequence of event occur:

  1. The meeting consist of more then 25 attendees.

  2. The meeting was brought to order.

  3. Additional attendee join the meeting after the meeting was brought to order.

  4. Open the floor at this point will cause ConfSchd to crash, create a core dump, and the system will restart.

Although there are no reported problem on the PCI system, but the same condition can result in undesirable behavior.

Problem Symptoms

On a 5.0.0af system, the restarts will terminate all calls in the system. On a PCI system, the impact is currently unknown.

Workaround/Solution

WORKAROUND

Do not open the floor for a Lecture style meeting with more then 25 participant.

RESOLUTION

A hot fix is available for 5.0.0af. Contact Cisco TAC if you need to have it applied. A hot fix for 4.3.0t should be available soon, contact CSC if you need it. This will be incorporated into the next release.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

Receive Email Notification For New Field Notices

Product Alert Tool - Set up a profile to receive email updates about reliability, safety, network security, and end-of-sale issues for the Cisco products you specify.