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Cisco Unified MeetingPlace

Field Notice: FA00324 Bill Code, Entry Restriction, Entry Announcement, and Departure Announcement Tags Not Working in Notifications


May 26, 2004


Products Affected

Product

Comments

MeetingPlace for Outlook, SMTP and Notes

MeetingPlace for Outlook 4.2.5 and 4.2.7 (does not affect 4.2.7.83) MeetingPlace for SMTP 4.2.1 MeetingPlace for Notes 4.2.7

Problem Description

Note: This Field Notice is a legacy Latitude Field Notice that has been converted to the Cisco format so the information would remain available to their customers.

The meeting settings BillCode, EntryRestriction, Entry Announcement and Departure Announcement cannot be displayed using tags in a notification. They do not display any information.

Problem Symptoms

After scheduling a meeting, the Bill Code, Entry Restriction, Entry Announcement and Departure Announcement fields are blank. Notification tags affected are:

[an error occurred while processing this directive]
[an error occurred while processing this directive]
[an error occurred while processing this directive]
[an error occurred while processing this directive]

Workaround/Solution

The issue has been fixed in MPNotify 4.2.1.26 and 4.2.5.14

Apply MPNotify 4.2.5.14 to:

  • MeetingPlace for Outlook 4.2.7

  • MeetingPlace for Notes 4.2.7

Apply MPNotify 4.2.1.26 to:

  • MeetingPlace for Outlook 4.2.5

  • MeetingPlace for SMTP 4.2.1

INSTALLATION INSTRUCTIONS:

  1. Stop the MeetingPlace Notification Gateway service.

  2. Rename MPNotify.exe in the :\latitude\Shared Components\MeetingPlace Notification Gateway folder to MPNotify.exe_old.

  3. Copy the new MPNotify.exe to the same folder.

  4. Start the MeetingPlace Notification Gateway service, and restart the MeetingPlace for Outlook, Notes, or SMTP services.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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