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Cisco Unified MeetingPlace

Field Notice: FA00112 - Cannot Accept or Decline Notifications While Working Offline


May 28, 2004


Products Affected

Product

Comments

Cisco MeetingPlace for Lotus Notes

4.1.3.31 and earlier

Problem Description

Note: This Field Notice is a legacy Latitude Field Notice that has been converted to the Cisco format so the information would remain available to their customers.

While working offline, not connected to the network, users are unable to accept or decline MP Notes notifications. Users will receive an error stating they must be online to perform this operation.

Problem Symptoms

Must be working online in order to accept or decline MP Notes notifications. This is an inconvenience because many people work offline the majority of the time. Furthermore, Notes allows you to accept or decline regular Notes appointments while working offline.

Workaround/Solution

Workaround:

Must connect to network to accept/decline notifications.

Resolution:

Upgrade to MeetingPlace for Lotus Notes hot fix version 4.1.3.32.

Instructions to apply hot fix:

  1. Download the mail507MP.ntf file from the MeetingPlace for Lotus Notes hot fix version 4.1.3.32 folder posted on CSRC.

  2. Save the mail507MP.ntf file directly into the \Lotus\Domino\Data directory on the host Domino Server, not into a sub-folder.

  3. Sign the mail507MP.ntf with an Administrator login that has the ability to run restricted and unrestricted Lotus script/java agents. See MP Notes SMG (part number 9900-7422-01, Rev. A0) pages 32-34.

  4. Migrate users to use the new MeetingPlace mail template. See MP Notes SMG (part number 9900-7422-01, Rev. A0), pages 40-42.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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