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Cisco Unified MeetingPlace

Field Notice: FA00244 Deleting a MeetingPlace Meeting Fails if the Deleted Items Folder in Outlook is Renamed


May 28, 2004


Products Affected

Product

Comments

MeetingPlace for Outlook

4.2.5.34 and earlier

Problem Description

Note: This Field Notice is a legacy Latitude Field Notice that has been converted to the Cisco format so the information would remain available to their customers.

After changing the name of the "Deleted Items" folder in Outlook, if the user opens the meeting and deletes it, it gets removed from the calendar but it remains on the MP server.

Problem Symptoms

Meeting does not get deleted on the MP server.

Workaround/Solution

This issue has been fixed in MeetingPlace Outlook 4.2.5.35 hotfix. Download the hot fix from the Cisco MeetingPlace for Outlook software page.

Installation Instructions:

  1. Have end-users install by running the setup.exe program (new users) or by clicking the upgrade link on the MeetingPlace for Outlook scheduling form (existing users).

  2. Make sure to restart Microsoft Outlook after upgrading.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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