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Cisco 7500 Series Routers

Field Notice: *Expired* FN - 12861 - Recommended Free Upgrade for PA-VXC-2TE1 and PA-VXB-2TE1


Revised November 10, 2006

September 8, 2000

NOTICE:

THIS FIELD NOTICE HAS BEEN ARCHIVED AND IS NO LONGER MAINTAINED OR UPDATED BY CISCO.

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE, WARRANTY OR SUPPORT. USE OF THE INFORMATION ON THIS FIELD NOTICE OR MATERIALS LINKED FROM THIS FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.


Products Affected

Product

Comments

PA-VXC-2TE1=

All the Digital Voice Port Adapters

PA-VXB-2TE1=

All the Digital Voice Port Adapters

Problem Description

Digital voice port adapters require additional Digital Signal Processor (DSP) static RAM (SRAM) when used with Cisco IOS® Software Release 12.1(4)T and later. The current non-enhanced version of these products have 128 KB of DSP SRAM. Enhanced digital voice port adapters come with 256 KB of DSP SRAM memory, which will support future additional voice and voice-band (modem, fax) features for multiservice networks. Fixes for the bugs found in Cisco IOS 12.1(3)T and earlier will be implemented in Cisco IOS 12.1(4)T and later releases.

Note: There are no upgrade kits available. The SRAM is a hardwired memory component and cannot be upgraded in the field. To run Cisco IOS Software Release 12.1(4)T and later, take advantage of the upgrade program.

Background

Digital voice port adapters have 128 KB of DSP SRAM memory. This amount of memory has proven to be insufficient to operate with Cisco IOS Software Release 12.1(4)T and later versions. All Cisco IOS Software releases earlier than 12.1(4)T are supported on the non-enhanced cards, including interim releases between Cisco IOS 12.1(3)T and 12.1(4)T.

Note: An End of Sale has been announced on the non-enhanced version of these cards. It is recommended to migrate to the enhanced version and take advantage of the upgrade path.

Problem Symptoms

This output appears when the router boots up with Cisco IOS 12.1(4)T or later:

Self decompressing the image :
####################################################################
[OK]

00:00:04: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console
debugging output.

%SYS-4-CONFIG_NEWER: Configuration from version 12.1 may not be correctly
understood
Loading /auto/tftpboot-users/wendyh/c7200-is-mz.edvt from 223.255.254.254
(via Ethernet6/0):
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

00:00:30: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console
debugging output.

%SYS-6-BOOT_MESSAGES: Messages above this line are from the boot loader.
[OK - 11343708/22686720 bytes]
Self decompressing the image :
#####################################################################
[OK]

Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706


Cisco Internetwork Operating System Software 
IOS (tm) 7200 Software (C7200-IS-M), Experimental Version
12.1(20000816:081956) [wendyh-bug03168 103]
Copyright (c) 1986-2000 by cisco Systems, Inc.
Compiled Wed 16-Aug-00 10:32 by wendyh
Image text-base: 0x60008960, data-base: 0x61302000


************************************************************************************
************************************************************************************

INCOMPATIBLE IOS RELEASE WITH PA-VXC-2TE1 OR PA-VXB-2TE1 PORT ADAPTERS.

THESE PORT ADAPTERS WILL BE SHUT DOWN.

TAKE ADVANTAGE OF OUR ABSOLUTELY FREE, LIMITED-TIME UPGRADE PROMOTION FOR
UPGRADE TO ENHANCED DIGITAL VOICE PORT ADAPTERS: PA-VXC-2TE1+ OR PA-VXB-2TE1+. :

VISIT :
http://www.cisco.com/warp/public/cc/serv/mkt/pr/ppromo/us/00188_pm.htm
FOR FREE UPGRADE NOW

**********************************************************************************
***********************************************************************************

cisco 7206VXR (NPE300) processor (revision D) with 122880K/40960K bytes of
memory.
Processor board ID 20403897
R7000 CPU at 262Mhz, Implementation 39, Rev 2.1, 256KB L2, 2048KB L3 Cache
6 slot VXR midplane, Version 2.0

Last reset from power-on
Bridging software.
X.25 software, Version 3.0.0.
8 Ethernet/IEEE 802.3 interface(s)
1 FastEthernet/IEEE 802.3 interface(s)
4294967295 Voice resource(s)
125K bytes of non-volatile configuration memory.

20480K bytes of Flash PCMCIA card at slot 0 (Sector size 128K).
4096K bytes of Flash internal SIMM (Sector size 256K).


Press RETURN to get started!

Workaround/Solution

Cisco's enhanced digital voice port adapters (PA-VXC-2TE1+ and PA-VXB-2TE1+) have 256 KB of DSP SRAM memory; the non-enhanced digital voice port adapters have 128 KB of DSP SRAM. This additional memory enables the enhanced voice port adapter to run Cisco IOS 12.1(4)T and later, thus enabling additional multiservice features.

All PA-VXC-2TE1 and PA-VXB-2TE1 cards can be exchanged for PA-VXC-2TE1+ and PA-VXB-2TE1+ cards through the standard Return Materials Authorization (RMA) process, per the global planner.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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