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Cisco TelePresence Server

MSE Port and Screen Licenses Installation and Allocation Procedures

Document ID: 118342

Updated: Sep 02, 2014

Contributed by Cisco TAC Engineers.

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Introduction

This document describes how to install the port and screen licenses on the Cisco Mobility Services Engine (MSE) chassis and how to allocate them to the blades.

Prerequisites

Requirements

Cisco recommends that you have knowledge of these topics:

  • Cisco TelePresence IP Gateway (IPGW) 3500 / MSE IPGW blade
  • Cisco TelePresence IP Video Conference Recording (VCR) 2200 / MSE VCR blade
  • Cisco TelePresence Integrated Services Digital Network Gateway (ISDN GW) 3200 and 3241 / MSE 8310 and 8321 ISDN blades
  • Cisco TelePresence Multipoint Control Unit (MCU) 4200 / MSE 8420
  • Cisco TelePresence MCU 4500
  • Cisco TelePresence MSE 8050 Supervisor
  • Cisco TelePresence Servers
  • Cisco TelePresence Serial GW MSE 8330

Components Used

The information in this document is based on these hardware and software versions:

  • Cisco TelePresence IPGW 3500 / MSE IPGW blade
  • Cisco TelePresence IP VCR 2200 / MSE VCR blade
  • Cisco TelePresence ISDN GW 3200 and 3241 / MSE 8310 and 8321 ISDN blades
  • Cisco TelePresence MCU 4200 / MSE 8420
  • Cisco TelePresence MCU 4500
  • Cisco TelePresence MSE 8050 Supervisor
  • Cisco TelePresence Servers
  • Cisco TelePresence Serial GW MSE 8330

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.

Background Information

The port and screen licenses are provided by Cisco so that you can increase the number of ports that are licensed without a requirement for new hardware (up to the maximum available on a particular blade type). You can also license a number of ports and share the licenses over a number of MSE 8000 Series blades of the same type in order to provide redundancy. Finally, you can swap a blade with a spare of the same type, as required, without the need to change the port or screen licence configuration.

Unique port and screen licenses apply to particular blade types; therefore, you need different license keys for each type of blade:

  • Media Port License Key - for Media and Media2 blades.
  • Primary Rate Interface (PRI) Port License Key - for ISDN GW blades.
  • Port License Key - for IP GW blades.
  • Recording Port License Key - for VCR blades.
  • Screen Licence Key - for MSE 8710 Series TelePresence Server blades.
  • Serial Port License Key - for Serial GW blades.

Note: Some blades might use more than one port or screen license in order to activate a port.

Note: The port and screen licenses are stored on the chassis and are associated with the chassis serial number. If you ordered the port and screen licenses with the chassis, they are preinstalled on the chassis for you. You cannot transfer the port licenses between chassis, even when the blade type is the same. You can, however, add new license keys at any time; from the Supervisor web interface, navigate to Port licences and click Add key. View the online help for more information.

Tip: For more information, refer to the Displaying the port license summary online help topic, available on the Supervisor blade web interface.

Install Port and Screen Licenses and Allocate them to MSE Blades

Even when licenses are preinstalled on the chassis, they must be allocated to the blades. This is completed via the Supervisor blade.

Note: You should not install Supervisor Version 1.2(1.5) or later unless you have the license keys on-hand.

Complete these steps in order to allocate the licenses to the blades:

  1. Navigate to Port licences.

  2. Click the link for the type of port license that you want to allocate. All of the allocation pages have the same layout, irrespective of the port license type. You see the type of blade in each slot, the current license status, the port capacity of the blade, and the number of ports of the type that you selected that are currently allocated to it.

  3. Change the allocation accordingly and click Update allocation.

Tip: For more information, refer to the Allocating port licenses to blades online help topic.

If you upgrade the Supervisor blade from a version that is earlier than Version 1.2(1.5), first ensure that you have the correct licenses. In order to verify whether you have the correct licenses, open a case with the Cisco Customer Support team at https://support.tandberg.com and include the serial number of your MSE 8000 Series chassis. You can find this information in two places:

  • Navigate to the Hardware > Chassis page.

  • Navigate to the Status > General > System status page.

Also, you should email a list of the blades that you have installed in your MSE 8000 Series system. The Cisco Customer Support team then sends you the correct licenses and a link that is used in order to download the latest Supervisor blade-release code.

Complete these steps in order to upgrade your Supervisor version:

  1. Back up your configuration to the CompactFlash card.

  2. Upgrade to the latest Supervisor version.

  3. Log into the Supervisor blade as the administrator and complete the steps described on the New Activation page wizard that is displayed automatically:

    1. In the Load backup configuration section, click No backup.

    2. Click Inspect port license allocation in order to enter the port license keys for each type of blade that you have, and then allocate the port licenses to the blades.

    3. Click Activate.

In the unlikely event that the Supervisor blade fails at a later date, no other blades are affected because the port license allocation for each blade is stored in the blade configuration file. If you must swap the Supervisor blades, you are taken to the New Activation page wizard.

Here are some additional notes about the Supervisor blade swap:

  • If you transfer the CompactFlash card from the old Supervisor blade to the new one, you can transfer not only the configuration of the Supervisor blade, but also all of the port license allocation information via the Activation page.

  • Alternatively, you can manually complete the configuration steps for the blade and allocate the port licenses again in order to ensure that all of your blades can continue to operate as expected.
Updated: Sep 02, 2014
Document ID: 118342