What are the various licensing modes in which
Netsys can be run?
A: There are three modes:
In Demo mode, Netsys will only anaylze the tutorial networks shipped with
the product on CD. The demo baselines are located in the $ECSP_HOME/data
directory. Other than the limitation on the configuration files that can
be used, the Demo mode is a complete implementation of the product.
Evaluation mode allows you to use Netsys Service Manager (NSM) on your
own network. Evaluation mode is full-featured, but is limited to a maximum
of 500 routers and expires after a one-month period. The evaluation licenses
are issued via the Network
Management Products page in the Software Center. The license system
issues keys for currently shipping software only.
Network Viewer mode is a limited mode which allows you to view several
customizable topologies of your network. You can examine up to 200 of your
own router configuration files and receive several reports, such as the
Integrity Check Summary Report, Inventory Report, WAN Link Derivation Report
and the Unconnected WAN Interfaces Report. All other functions of the product
are disabled in this mode. The created baselines default to $ECSP_DATA.
Both Demo mode and Network Viewer mode are available immediately after
installation. They do not require the serial numbers associated with the
actual product or Evaluation mode.
How do I determine my current license type?
A: To determine your current license type, go to the Netsys main
window and select Help > About. This will give you information about
your current license.
How do I get a license for Netsys?
A: An Evaluation mode license allows modeling of up to 500 routers.
This license is issued once per customer for a one-month period.
A: To change the machine on which you are running Netsys, complete
a Request for Re-Issuance of License Key form, and fax it to (650)
322-2640. To obtain the form, call Cisco's Technical Assistance Center (TAC)
at 1-800-553-2447, or refer to the online
Does upgrading Netsys require a new license?
A: Yes, it does. The license is tied into the release number of the
product. Whenever the release number changes, re-licensing must take place.
It is possible to use the old license with the new release, but you will not
be able to use the new product features without re-licensing.
A: If the license worked at some point but suddenly stopped working,
it is usually means that the license has expired or that the LMGRD daemon
is no longer active.
To check if the license has expired, enter the following commands:
lmstat -c license.dat
If the license has expired, contact your account manager. Only one evaluation
period is issued per customer.
To check if the LMGRD daemon is running, use the ps command with
appropriate options. If it is not running, you can manually start it with
the following commands:
lmgrd -c license.dat -l LOG
Another possible cause for Netsys coming up in Demo mode is that the software
was halted ungracefully (because of a system crash or the process was killed)
and the license is still locked. To resolve this:
Make sure no one is running the application.
Remove the locknetsyslicd file in the /usr/tmp directory.
Try starting the LMGRD daemon manually, as shown above.
To troubleshoot license manager problems, check the LOG file in
the $ECSP_HOME/resources/license directory.
A: This message usually means that the user made a mistake when inputting
the license key, or that Cisco made a mistake when issuing it. Please call
the TAC at 1-800-553-2447.
This message may also occur if Netsys has been moved to a new machine
and the license has not been reissued for the new machine. The three things
which usually cause the encryption error are hostid, system date, or version.