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Improving Power Outage Response Management with Virtualization

Improving Power Outage Response Management with Virtualization

Cisco Data Virtualization helps Long Island Power Authority (LIPA) boost productivity and cut costs while modernizing the IT infrastructure.

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Challenge

In the wake of Hurricane Sandy, recovery was the slowest on Long Island. LIPA needed ways to better serve its 1.1 million customers by:

  • Improving employee efficiency with a faster, more accurate data access and power outage management system
  • Modernizing its IT infrastructure to transform its storm response process
  • Integrating new technologies faster, while sticking to project budgets and schedules

Solution

  • Cisco Information Server created a single source for the most updated and accurate data.
  • Cisco Plan and Build Services for Data Virtualization helped to facilitate services, such as training and migration.
  • Cisco Data Virtualization Suite provided improved confidence and productivity, and helped accelerate integration of new technology.

Results

  • Enterprise approach to IT infrastructure helped to enable self-service business intelligence capabilities for customers.
  • Cisco Data Virtualization greatly reduced system complexity and improved performance and reliability.
  • Three-year project was completed in less than 12 months.
  • Outage location accuracy improved by 150 percent.
  • Data integration was 50 percent faster.

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