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Healthcare Provider Achieves Fast ROI with Business Video

Cisco Services helped Advocate Health Care with a customized telepresence environment that saves time and improves employee interactions.

Advocate Health Care provides surgeons and staff with immediate access to each other without traveling.

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We held a single TelePresence meeting for 20 spine surgeons to discuss implantable devices. I'm certain that we paid for our entire TelePresence investment with that one meeting.
- Dr. Lee Sacks, Executive Vice President and Chief Medical Officer, Advocate Health Care

Challenge

Integrate an immersive video solution into the current infrastructure

  • Collaborate more effectively with geographically dispersed associates
  • Reduce travel time, and improve employee productivity to better serve patients
  • Enable quicker assimilation of new acquisition targets

Solution

Advocate Health Care turned to Cisco Services for help in designing a unique telepresence solution that provided a lifelike experience that easily replaced traditional in-person meetings.

Results

A customized TelePresence environment that saves time and improves employee interactions and relationships.

  • Accelerated executive decision making with more frequent face-to-face communication
  • Achieved ROI after single high-impact TelePresence meeting by identifying opportunities to better manage medical device costs
  • Shared best practices across organization and maximized specialists' expertise

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