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Cisco Personal Assistant is a new-world telephony application that streamlines communications by helping users manage how and where they want to be reached. Personal Assistant is easy to use and customize without special training or system administrator assistance. It offers personal call rules, speech recognition, and productivity services for Cisco IP phones. Personal Assistant also helps busy professionals stay connected with dedicated administrative assistance that is easy to use and customize, and -- together with Cisco Unity -- delivers feature-rich Unified Communications to the enterprise.