Cisco announces the end-of-sale and end-of life dates for the Trend Micro ProtectLink Gateway (Paper License). The last day to order the affected product(s) is March 31, 2010. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.
Table 1. End-of-Life Milestones and Dates for the Trend Micro ProtectLink Gateway (Paper License)
End-of-Life Announcement Date
The date the document that announces the end of sale and end of life of a product is distributed to the general public.
September 30, 2009
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
March 31, 2010
Last Ship Date License
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.
September 30, 2009
HW = Hardware OS SW = Operating System Software App. SW = Application Software
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
Replacement Product Part Number
Replacement Product Description
ProtectLink Gateway Security Service 5-seat License
ProtectLink Gateway 5-seat Incremental 1-year
ProtectLink Gateway Security Service 5-seat License Renewal
In order to provide faster service and reduce shipping fees,Cisco has moved away from the paper version of the Trend Micro ProtectLink Gateway license to the electronic version. Customers should only order the electronic version.
Service prices for Cisco products are subject to change after the product End of Sale date.