Cisco 3900 Series Integrated Services Routers

Ordering Spare Software Images for the Cisco Integrated Services Routers Generation 2

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This bulletin provides details on the process for ordering software spare images for the Cisco 800, 1900, 2900 and 3900 Series Integrated Services Routers. Table 1 provides the software spare product ID numbers that can be ordered. After selecting the product ID listed in Table 1, customers may choose from one of the images available on the platform. Only one image may be selected for each CD-ROM.

Table 1. New Software Spare Product IDs

Product IDs

Product Description


Cisco 86xSeries Software Spare CD


Cisco 88x Series Software Spare CD


Cisco 89x Series Software Spare CD


Cisco 1900 Series Software Spare CD


Cisco 2900 Series Software Spare CD


Cisco 3900 Series Software Spare CD

The following is an example of how to order the ISR19-SW-SPARECD. Pricing for the spare software images will vary based on the platform family.

Figure 1. Cisco Configuration Tool

Ordering Cisco Spare CD Software Images

• From the configuration tool, select the ISR19-SW-SPARECD= (see Figure 1 above).

• From the options tab, select the appropriate image (see Figure 2 below).

Figure 2. Software Image Selection in the Cisco Configuration Tool


Q. What is "spare software" or "a software spare" on the Cisco 800, 1900, 2900 and 3900 Series integrated services routers? When do I need to order one?
A. Spare software includes a copy of Cisco IOS Software on a CD-ROM. Spare software is required when a customer wants a new version of Cisco IOS Software and does not have a current maintenance agreement to download the software from CCO.
Q. Why are the CD feature packs no longer supported on the Cisco Integrated Services Generation 2?
A. In the Cisco CD feature packs, a Cisco IOS Software spare part CD-ROM includes a number of current releases of a particular feature set. These CD-ROMs are referred to as a Cisco IOS Software Feature Pack. With the introduction of the Universal Image on the ISR G2s, customers desiring a new feature set no longer need a new IOS image. To activate a new feature set in the universal image, please refer to the following URL
For more information, contact your Cisco account representative or reseller.