Reimagining the Multi-line Experience At-a-Glance
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Bias-Free Language
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Power-calling users, such as receptionists, administrative assistants, and managers of call queues and groups, need the ability to easily manage a high volume of calls simultaneously across multiple phone lines. But this can be difficult with existing multi-line solutions that require bulky desk phones or complex applications that are difficult to use and obtrusive on a computer desktop.
The multi call window reimagines the multi-line experience. A complement to the Webex App, the multi call window enables users to easily manage up to eight lines, shared lines, call queues, or call groups from their computer desktop. Users have access to enterprise calling features, such as phone line hook status (Busy Lamp Field) indicators, and functions including hold, transfer, record, conference, park, and escalate to screen share.
The multi call window is optimized to deliver a productive, hybrid work experience. The slim design of the multi call window fits unobtrusively on a computer desktop, so users can manage multiple phone calls while continuing to use other applications. And unlike traditional, immobile multi-line phones, the multi call window is accessible from anywhere—in the office, at home, or on the road.
● Easily manage up to eight lines
● Maximize productivity
● Support hybrid work
Powerful
Manage up to eight lines with powerful enterprise calling features, from the convenience of your computer desktop
Easy to use
Easily manage high volumes of calls from the intuitive multi call window user experience
Maximize productivity
Slim and unobtrusive, the multi call window fits within your desktop workflow to maximize productivity
Flexible
Each line can be a shared line, call queue, or call group, providing users with the flexibility to use the multi call window for a variety of applications
Support hybrid work
Eliminate the need for bulky multi-line desk phones; deliver a powerful calling experience from anywhere
No additional cost
Included for free with a standard Webex license with Calling
A powerful multi-line calling experience from the convenience of your computer desktop.
For more information about the multi call window, please visit www.webex.com/contact-sales.html or contact your account manager or partner.