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Cisco Unified MeetingPlace Express

Cisco Unified MeetingPlace Express 1.1

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Data Sheet

Cisco Unified MeetingPlace® Express is an integrated voice and Web conferencing solution that helps midsize organizations realize the cost savings and productivity benefits of deploying conferencing over internal networks. Part of the Cisco Unified Communications System, Cisco Unified MeetingPlace Express provides simple, powerful conferencing functions that are easy to deploy and manage (Figure 1).

The Cisco ® Unified Communications family of voice, video, and IP communications products and applications helps enable organizations to communicate more effectively-helping them streamline business processes, reach the right resource the first time, and reduce costs and maximize revenue. The Cisco Unified Communications system is an integral part of a complete, integrated business communications solution for organizations of all sizes that also includes network infrastructure, security, and network management products; wireless connectivity; a lifecycle services approach; and flexible deployment and outsourced management options, end-user and partner financing packages, and third-party communications applications.

Figure 1. Cisco Unified MeetingPlace Express Helps Users Make the Most of Their Meeting Time

PRODUCT OVERVIEW

Improved Productivity, Accelerated Business

Cisco Unified MeetingPlace Express promotes communication and collaboration by helping people meet from any place at any time with anyone. Organizations can expand their market reach, improve operational effectiveness, and speed decisions by integrating virtual meetings into everyday communications. With just a phone and a Web browser, users can collaborate with coworkers, demonstrate products and services to customers, and deliver compelling presentations. Cisco Unified MeetingPlace Express also makes virtual meetings more productive by integrating meeting management and control capabilities directly into Web and Cisco Unified IP Phone interfaces.

Cost Savings and Security

Cisco Unified MeetingPlace Express is deployed in-house, on an organization's converged IP network, which can reduce costs by virtually eliminating conferencing telephony and service fees paid to service providers. And Cisco Unified MeetingPlace Express helps secure meetings using Secure Sockets Layer (SSL) encryption, behind-the-firewall deployment, and multiple meeting security options.

Easy Deployment and Management

Cisco Unified MeetingPlace Express is a software solution, installed on a single server that supports industry-standard protocols-H.323 and Session Initiation Protocol (SIP)-to ensure connectivity with a range of telephony systems, including Cisco Unified CallManager and Cisco Unified CallManager Express. Cisco Unified MeetingPlace Express also integrates with the Cisco Unified CallManager directory to simplify profile management by automating user authentication and profile setup. Web-based administration capabilities include report generation, conference monitoring, diagnostics, and interface configuration.

KEY FEATURES AND BENEFITS

Simple Conference Setup and Attendance

Cisco Unified MeetingPlace Express includes Web, Cisco Unified IP Phone, and touchtone phone interfaces for setting up and attending meetings. In a single step, meeting organizers can initiate an immediate (reservationless) voice and Web conference from any of these interfaces (Figure 2, Web example). The reservationless meeting feature gives users unique meeting IDs that they can use to initiate meetings at any time. Future meetings-individual or recurring-can be scheduled from the Web interface. When meetings are scheduled, e-mail notifications with meeting information and a click-to-attend link are automatically sent to invitees. Users can see how many participants are already in a meeting before attending it, just like looking through a conference room window. One click allows the user to attend both the voice and Web conference (Figure 3).

Figure 2. Easily Start a Reservationless Voice and Web Conference from a Web Browser

Figure 3. Attending from the Cisco Unified MeetingPlace Express Meeting Details Page

Advanced Voice and Web Conferencing

Cisco Unified MeetingPlace Express tightly integrates voice and Web conferencing capabilities, making it well suited for interactive meetings and presentations. Web conferencing is built using Adobe's Macromedia ® Flash ® technology, which helps ensure rapid and reliable meeting entry, and the interface is streamlined for meeting management and simple screen sharing of applications or the entire desktop. Shared content scales to any screen resolution so the content being shared always fits into your Web meeting-room window. The full-screen mode lets you maximize your view of the content. Whether on the Windows, Mac, Linux, or Solaris platform, users can easily participate in Web conferences and experience a consistent interface (Figure 4).

Figure 4. Cisco Unified MeetingPlace Express Offers Users a Consistent Web Conferencing Interface Across Platforms

Cisco Unified MeetingPlace Express provides innovative meeting management functions that facilitate more productive meetings. From the Web interface, users can mute and unmute themselves, see who is in the meeting and how they are participating (voice or Web), see who is speaking, and see who is sharing content. Users with the appropriate permission level can mute other attendees, control attendee sharing permission levels, and bring others into the meeting by dialing out or sending e-mail invitations (Figure 5).

Figure 5. Cisco Unified MeetingPlace Express Participant List and Meeting Controls

Cisco Unified MeetingPlace Express also helps users with Cisco Unified Personal Communicator to improve the productivity of their voice and video calls. At a moment's notice, Cisco Unified Personal Communicator users can share content through a simple screen-sharing interface served by Cisco Unified MeetingPlace Express.

Figure 6. Web Conferencing Using Cisco Unified Personal Communicator

Also included is a Cisco Unified IP Phone interface that shows who is in a meeting and who is speaking. Attendees can also mute and unmute themselves, control recording, and access many more features from the Cisco Unified IP Phone interface or any touchtone telephone (Figure 6).

Figure 7. Cisco Unified IP Phone for Cisco Unified MeetingPlace Express

PRODUCT ARCHITECTURE

Cisco Unified MeetingPlace Express is a software solution for voice and Web conferencing that runs on a single Cisco Media Convergence Server using a Linux-based operating system. Its design includes the following capabilities:

Telephony integration-Standards H.323, SIP, and G.711 are supported for telephony integration with Cisco Unified CallManager, Cisco Unified CallManager Express, and other standards-based call-control systems. In Cisco Unified CallManager environments, advanced conferencing capabilities are exposed on supported IP phones (such as the Cisco Unified IP Phone 7940) through an Extensible Markup Language (XML) application.

Web conferencing access-Web conferencing access is available from Windows, Mac OS, Linux, and Solaris using standard browsers (such as Internet Explorer, Safari, and Firefox) and the Macromedia Flash Player. Encrypted access is supported through HTTPS and SSL.

Directory integration-Facilitate user profile setup and authentication through Lightweight Directory Access Protocol (LDAP) directory integration with Cisco Unified CallManager, or with Cisco Unified CallManager using other standard directories (such as Microsoft Active Directory).

E-mail integration-E-mail notifications are enabled in e-mail environments supporting Simple Mail Transfer Protocol (SMTP).

Network management-Monitoring and alarming are supported through the Simple Network Management Protocol (SNMP).

Cisco Unified MeetingPlace Express can be deployed in numerous ways, including the following:

On the internal network-This model typically provides for voice conferencing access from internal and external phones (using voice gateways), with Web conferencing access limited to those with access to the internal network.

On the network edge-This model typically uses a demilitarized zone (DMZ) and provides for voice conferencing access from internal and external phones (using voice gateways), with Web conferencing access available to those with access to the internal network or the Internet.

PRODUCT SPECIFICATIONS

Table 1 provides specifications of Cisco Unified MeetingPlace Express.

Table 1. Product Specifications

Hardware compatibility

Cisco Media Convergence Servers

• Voice and Web conferencing: MCS-7825-H2-RC1, MCS-7825-I2-RC1, MCS-7825-H1-RC1, MCS-7825-I1-RC1, MCS-7835-H1-RC1, MCS-7835-I1-RC1, MCS-7845-H1-RC1, MCS-7845-I1-RC1, and MCS-7845H-3.0-IPC1
• Voice conferencing with Lite Meeting Room only: MCS-7825H-3.0-IPC1, MCS-7825I-3.0-IPC1, MCS-7835H-3.0-IPC1, and MCS-7835I-3.0-IPC1

Plus exact equivalent third-party servers (for information visit http://www.cisco.com/go/swonly; DVD drive required)

Software compatibility-server

Cisco Linux-based operating system (included with system software orders)

Software compatibility-client

Microsoft Windows

• Operating system: Windows 2000 Pro (SP2 or later), Windows 2000 Server Edition (SP2 or later), Windows 2000 Advanced Server (SP2 or later), or Windows XP (SP1 or later)
• Browser: Internet Explorer 5.5 or later; Netscape 7.1 or later; Mozilla 1.6 or later; or Firefox 1.0.3 or later
• Flash Player: 6.0.79 or later

Apple Macintosh

• Operating system: Mac OS 9.2* or Mac OS 10.2 or later
• Browser: Safari 1.1 or later; Netscape 7.1 or later; Mozilla 1.2.1* or 1.6 or later; or Firefox 1.0.3 or later
• Flash Player: 6.0.79 or later

Linux**

• Operating system: Red Hat 9 or Red Hat Enterprise Linux 3 or later
• Browser: Netscape 7.1 or later; Mozilla 1.4 or 1.6 or later; or Firefox 1.0.3 or later
• Flash Player: 7.0 or later

Sun Solaris**

• Operating system: Solaris 9 or Solaris 10
• Browser: Netscape 7.1; Mozilla 1.4 or 1.7 or later; or Firefox 1.0.3 or later
• Flash Player: 7.0 or later

Protocols

• H.323 v4
• SIP, RFC 3261
• G.711
• Real-Time Transport Protocol/Real-Time Control Protocol (RTP/RTCP; RFC 3550)
• RFC 2833 (RTP Payload for Dual Tone Multifrequency [DTMF] Digits)
• Session Description Protocol (SDP; RFC 2327)
• IPv4
• Lightweight Directory Access Protocol Version 3 (LDAPv3)
• SMTP; RFC 2821
• SNMP Versions 1, 2c, and 3
• HTTPv1.1
• SSL Versions 2 and 3 (optional; customer provides certificates obtained from a broadly trusted certificate authority)
• Network Time Protocol (NTP) Versions 3 and 4

MIBS

MIB-2, SYSAPPL-MIB, CISCO-CDP-MIB, and CISCO-LATITUDE-MIB

Network connectivity and bandwidth

Server: Two 100-Mbps or faster Ethernet connections

Client

• Phone: G.711 requires at least 84 kbps of available bandwidth in each direction; less bandwidth is required to the phone if transcoding a compressed codec (such as G.729) to G.711
• Web conference: at least a 56-kbps modem connection or faster***

* On Mac OS 9.2, Mozilla 1.2.1 is the only supported browser. Sharing a screen from Mac OS 9.2 is not available.

** Sharing a screen from this platform is not available. Viewing and annotating on screens shared from other platforms is available.

*** Modem users should not be simultaneously using other applications that compete for available bandwidth.

SYSTEM CAPACITY

Cisco Unified MeetingPlace Express can support a variety of combinations of voice and Web conferencing capacity, as well as varying amounts of recording capacity (Table 2). The maximum meeting size is 200 concurrent users of voice conferencing and 120 concurrent users of Web conferencing. The system supports N/2 meetings, where N is the capacity of the system.

Table 2. System Capacity

Platform Part Number

Voice Conferencing Capacity

Web Conferencing Capacity

Recording Capacity

MCS-7845-H1-RC1,
MCS-7845-I1-RC1

20 to 200 concurrent users*

6 to 120 concurrent users

3200 hours of voice recordings**

MCS-7835-H1-RC1,
MCS-7835-I1-RC1

20 to 120 concurrent users*

6 to 120 concurrent users

2000 hours of voice recordings***

MCS-7825-H2-RC1,
MCS-7825-I2-RC1,
MCS-7825-H1-RC1,
MCS-7825-I1-RC1

20 to 40 concurrent users*

6 to 40 concurrent users

2000 hours of voice recordings***

MCS-7845H-3.0-IPC1

20 to 180 concurrent users*

6 to 120 concurrent users

3200 hours of voice recordings**

MCS-7835H-3.0-IPC1,
MCS-7835I-3.0-IPC1

20 to 120 concurrent users*

6 concurrent users

150 hours of voice recordings****

MCS-7825H-3.0-IPC1,
MCS-7825I-3.0-IPC1

20 to 40 concurrent users*

6 concurrent users

150 hours of voice recordings****

* Includes support for the noted number of concurrent users of the lite Web meeting room (for example, participant list and telephony controls)

** For 144-GB hard-drive system

*** For 72-GB hard-drive system

**** For 36-GB hard-drive system

FEATURES

Voice Conferencing

Voice conferencing features of Cisco Unified MeetingPlace Express include:

• Real-time mixing of up to three simultaneous speakers

• Adjustable input volume (gain) of each participant

• Entry and exit notification: beep plus name, beep, or silent

• Breakout sessions (up to nine simultaneously per meeting)

• Meetings are automatically extended if capacity is available

• End-of-meeting warning

Meeting Management

Cisco Unified MeetingPlace Express includes the following interfaces that expose a variety of flexible meeting management capabilities.

Touchtone phone-A voice prompt interface that allows users to specify commands and responses using the telephone keypad

Web meeting room-A Web browser interface that provides meeting management capabilities from a computer; systems with Web conferencing have additional capabilities noted later in the "Web Conferencing" section

IP phone application-An XML application that provides visual meeting management capabilities on supported Cisco Unified IP Phones

To facilitate meeting access and efficiency, the meeting information given in Table 3 is available to users during a meeting.

Table 3. Meeting Information

Meeting Information

Available from:

Touchtone Phone

Web

IP Phone Application

Dial-in number(s)

 

X

X

Meeting ID

 

X

X

Voice participants

X

X

X

Web participants

 

X

X

Participant count

X*

X

 

Who is speaking

X

X

X

Who is sharing**

 

X

 

Web permissions

 

X

 

Web connection status

 

X

 

User status (for example, raise hand)

 

X

 

Recording status

X

X

X

* Voice participants

** Requires Web conferencing licenses

Numerous meeting management capabilities (Table 4) are available from a variety of interfaces to facilitate managing one's own session, others' sessions, and entire meetings.

Table 4. Meeting Management

Meeting Management Capability

Acts on:

Available from:

Self

Others

Voice Meeting

Web Meeting

Touchtone Phone

Web

IP Phone Application

Dial out to oneself

X

 

X

   

X

X

Dial out to others

 

X

X

 

X

X

 

Invite through e-mail

 

X

     

X

 

Mute oneself

X

 

X

 

X

X

X

Mute others

X

X

X

   

X

X

Adjust volume

X

X

X

   

X

 

Record meeting

X

X

X

 

X

X

X

Full screen view of meeting room

X

   

X

 

X

 

Maximize and restore pod

X

X

 

X

 

X

 

Change announcements

X

X

X

     

X

Merge participant list entries

X

X

 

X

 

X

 

Rename participants

X

X

 

X

 

X

 

Change Web permissions

X

X

 

X

 

X

 

Change user status (for example, raise hand)

X

   

X

 

X

 

Clear user status

X

X

 

X

 

X

 

Change connection speed

X

   

X

 

X

 

Optimize room speed

X

X

 

X

 

X

 

Change room screen resolution

X

X

 

X

 

X

 

View what other permission levels see

X

   

X

 

X

 

Lock meeting

X

X

X

X

X

X

X

Screened entry to locked meeting

X

X

X

X

X

X

 

Eject users

X

X

X

X

X

X

X

End meeting

X

X

X

X

 

X

 

Web Conferencing

Cisco Unified MeetingPlace Express has many valuable features for Web conferencing:

Easy access-Users easily access meetings from a variety of platforms using Web browsers and the broadly installed Flash Player.

Firewall friendly-HTTP/HTTPS tunneling technology allows users behind firewalls to participate in Web conferences.

Connection speed optimization-Cisco Unified MeetingPlace Express optimizes the Web conference performance to available bandwidth based on the user's selected connection speed.

Screen sharing-Real-time screen sharing allows users to show others' applications, windows, or their entire desktop. A variety of sharing controls are available from the meeting room, the operating system, and the shared applications or windows.

Flexible viewing options-Shared content can be viewed in a variety of ways to best suit the user.

– Scaled view-Users see a view of the shared content that scales to fit the space available.

– Scrolled view-Users see a full-size view of the shared content that may require scrolling to see the entire shared screen.

– Meeting-room view-Users see the shared content in addition to the other pods. Either the scaled or scrolled view can be used.

– Full screen view-Users see only the shared content on their screens. Controls are available to select whether the full screen view is effective for everyone or individuals, as well as if users can toggle full screen themselves.

Annotations-Users can collaborate over shared screens using markup tools such as a pencil, marker, line, rectangle, ellipse, text, and stamper. A variety of options are available to print and edit annotations, including undo, redo, change color, change size, move, and delete.

Chat-Users can send text messages to each other privately, to presenters, or to everyone. Options are available to control text size, select who can chat, determine if one sees chat notifications when the chat tool is not available, and clear the chat history.

Notes-Users can use the note tool to type up a meeting agenda, track action items, or do anything else that requires text be made visible to all in the meeting. Options are available for text size, text alignment, and creating and accessing multiple notes.

Meeting Setup and Attendance

Tasks related to meeting setup and attendance are well served by Cisco Unified MeetingPlace Express:

Integrated voice and Web conference setup-Users can quickly and easily schedule and reschedule integrated voice and Web meetings in a single step from a variety of Web browsers.

Meeting types-Cisco Unified MeetingPlace Express supports the following meeting types:

– Scheduled-Users can reserve meeting resources in advance using a Web scheduling interface. Delegates of a user can schedule meetings on one's behalf.

– Recurring-This type of scheduled meeting occurs at regular intervals (for example, weekly on Mondays for four weeks).

– Continuous-This type of scheduled meeting is always available; it is commonly used for crisis management.

– Reservationless-Users can hold meetings using a personal meeting ID without the need for advance scheduling. Reservationless meetings can be initiated from a touchtone phone, the Web, or the IP phone application.

– Impromptu Web conferencing-From Cisco Unified Personal Communicator, users can launch a simple screen-sharing interface on demand.

E-mail invitations-Using standard SMTP e-mail, invitations can be sent to meeting invitees in either HTML or text format, and the content is highly customizable.

Flexible attendance options-Users have numerous options available when attending meetings:

– Dial in-Users can dial directly into the voice meeting using the dial-in number and meeting ID.

– Click-to-attend link-Users can click a URL that takes them to a Webpage providing an option to attend the voice and Web meetings simultaneously.

– Join from Web-Users can go to the system URL and either find the meeting or specify the meeting ID to reach a Webpage providing options to dial out to a specified phone and join the Web meeting.

– Dial out from IP phone application-Users with supported Cisco Unified IP Phones can find the meeting or specify the meeting ID to have the system call their IP phone.

– Find me-Users can specify a series of phone numbers that the system calls when a meeting starts that they are associated with by user profile.

Administration

Meeting administrators have a rich tool set in Cisco Unified MeetingPlace Express:

Web administration center-A Web interface provides system administration capabilities for user management, system configuration, maintenance, reporting, monitoring, and interface configuration.

User provisioning-User profile creation can be handled in the following ways:

– Automated profile creation-Directory integration (for example, with Cisco Unified CallManager) automates profile creation by establishing an account on Cisco Unified MeetingPlace Express the first time a user successfully authenticates using credentials accepted by the integrated directory.

– Profile import-User profiles can be batch imported into the system.

– Manual profile creation-Using the Web administration interface, profiles can be manually added to the system.

Group management-Groups can be created and associated with user profiles to facilitate administration of similar user types.

System configuration and maintenance-Numerous parameters and options are available to configure and maintain the system:

– Usage configuration-Twelve- or 24-hour time, attendant dial out, language configuration, minimum password lengths, password expiration, alarm dial out, guest dial out, directory integration parameters, and system phone numbers and labels

– Meeting configuration-Capacity management, overbooking, maximum and default meeting sizes, maximum and default meeting lengths, meeting ID guard times, meeting extension, meeting warnings, minimum meeting password length, advance scheduling limit, meeting and recording purging, minimum meeting ID length, vanity meeting IDs, and reservationless parameters

– Call configuration-H.323, SIP, dial out, direct meeting dial in, and IP voice parameters

– E-mail configuration-SMTP servers and e-mail templates

– SNMP settings-Community strings and notification destinations

– Licensing-Installing and viewing licenses

– Backup-Backing up and archiving, local and remote configuration, and e-mail notification

– E-mail blast-E-mail sent to a group or all users with a message regarding the system

– Import information-Importing of settings for groups and meetings (such as batch updates), as well as transferring meetings from Cisco Conference Connection

– SSL certificate management-Installing, enabling, and managing SSL certificates

Reporting and monitoring-Numerous predefined reports, data exports, and monitoring and alarm tools are provided:

– Meeting cancellation report-Details about cancelled meetings

– Billing report-Minutes of voice and Web conferencing that can be billed by billing code

– Usage report-Capacity usage report comparing scheduled versus used resources

– Disk usage report-Details about hard-disk usage and available space

– Data export-Export data for external analysis and reporting, including information about user profiles, groups, meeting details, dial-out activity, meeting participants, participants attending and exiting meetings, and scheduling failures

– E-mail queue status report-Tool to monitor and manage e-mail notifications in queue

– Mixer status report-Statistics regarding performance of the voice mixer

– In-session monitoring-Tool to monitor active meetings

– System logs-A variety of system logs for monitoring and troubleshooting

– Alarms-Viewing and exporting system alarms

– System status-Viewing a snapshot of system status for monitoring and troubleshooting

Interface configuration-Interface configuration for voice prompts and a select set of Webpages:

– Voice prompts-Install custom voice prompts that are played on the phone

– Custom logo-Add a company or other logo to Webpages

– Schedule meeting page-Configure fields that are available to users on the scheduling page

– User profile page-Configure fields that are available to users on the user profile page

Multilanguage support for voice prompts-English (United States), English (United Kingdom), English (Australia), French (France), French (Canada), and German

Multilanguage support for Web interfaces-English (United States), French (France), and German

Security

Cisco Unified MeetingPlace Express has the following security features:

Dedicated on-net system-The dedicated Cisco Unified MeetingPlace Express system is integrated with the organization's private network. Maximum security can be provided by deploying the system such that only those on the private network can access meetings.

Access authentication-In addition to using the option of a meeting password, meeting organizers can require that participants authenticate themselves using individual logins to attend a meeting and to access the associated recording. Further, Cisco Unified MeetingPlace Express automatically can block out users after multiple failed login attempts.

Integrated authentication-Cisco Unified MeetingPlace Express integrates with corporate directories (such as Cisco Unified CallManager) to make authentication consistent across systems.

Encryption-Cisco Unified MeetingPlace Express supports encrypted Webpages and Web conferencing traffic using SSL. User passwords are encrypted in the database using a one-way hash.

In-session meeting controls-Meeting owners can change Web conferencing permissions, specify announced entry and departure, require passwords, lock the meeting, and eject unwanted attendees.

SYSTEM REQUIREMENTS

Table 5 gives system requirements of Cisco Unified MeetingPlace Express.

Table 5. System Requirements

Call-control system

• Cisco Unified CallManager 3.3 or later
• Cisco Unified CallManager Express 3.3 or later
• Cisco SIP Proxy Server Version 2.11 or later
• Standard-based H.323 or SIP call-control systems

Quality of service

Network enabled with Differentiated Services (DiffServ; RFCs 2474 and 2475) QoS for voice traffic

Directory

• Cisco Unified CallManager 3.3 or later
• Cisco Unified CallManager 3.3 or later using Microsoft Active Directory 2000 or later
• Cisco Unified CallManager 3.3 or later using SunONE Directory Server 5.2
• Cisco Unified CallManager 3.3 or later using Netscape Directory Server 4.x

IP phones supporting the XML application

• Cisco Unified IP Phone 7940 models
• Cisco Unified IP Phone 7960 models
• Cisco Unified IP Phone 7970 models
• Cisco IP Communicator 1.1(5) or later

Endpoints supporting impromptu Web conferencing

Cisco Unified Personal Communicator 1.1 or later

ORDERING INFORMATION

To place an order, contact your local Cisco representative; for information, visit the ordering home page on the Cisco Website or refer to Table 6.

Table 6. Ordering Information

Product Name

Part Number

Cisco Unified MeetingPlace Express 1.1 Small Bundle, 20V, 6W Concurrent ULs

MPE-1.1-SMALL

Cisco Unified MeetingPlace Express Small Package Upgrade, 1Voice Concurrent UL

MPE-SMALL-1V

Cisco Unified MeetingPlace Express 1.1 Medium Bundle, 25V, 6W Concurrent ULs

MPE-1.1-MED

Cisco Unified MeetingPlace Express Medium Package Upgrade, 1Voice Concurrent UL

MPE-MED-1V

Cisco Unified MeetingPlace Express 1.1 LE Bundle-85V,6W Concurrent ULs

MPE-LE

Cisco Unified MeetingPlace Express LE Package Upg-1 Voice Concurrent UL

MPE-LE-1V

Cisco Unified MeetingPlace Express Web License, 1 Concurrent UL

MPE-PLUS1-W

Cisco Unified MeetingPlace Express Language License, 2 or more languages

MPE-LANG(=)

Cisco Unified MeetingPlace Express Voice License Pack Upgrade, 10 Concurrent ULs

MPE-PLUS10-V-UPG=

Cisco Unified MeetingPlace Express Voice License Pack Upgrade, 40 Concurrent ULs

MPE-PLUS40-V-UPG(=)

Cisco U2nified MeetingPlace Express Voice License Pack Upgrade, 80 Concurrent ULs

MPE-PLUS80-V-UPG=

Cisco Unified MeetingPlace Express Web License Pack, 10 Concurrent ULs

MPE-PLUS10-W(=)

CISCO SERVICES

Using the Cisco Lifecycle Services approach, Cisco Systems and its partners offer a broad portfolio of end-to-end services to support the Cisco Unified Communications system. These services are based on proven methodologies for deploying, operating, and optimizing IP communications solutions. Initial planning and design services, for example, can help you meet aggressive deployment schedules and minimize network disruption during implementation. Operate services reduce the risk of communications downtime with expert technical support. Optimize services enhance solution performance for operational excellence. Cisco and its partners offer a system-level service and support approach that can help you create and maintain a resilient, converged network that meets your business needs.

FOR MORE INFORMATION

For more information about Cisco Unified MeetingPlace Express, visit http://www.cisco.com/go/meetingplaceexpress or contact your local Cisco account representative.