End-of-Sale and End-of-Life Announcement for the Cisco TelePresence Content M3 Hardware Server, Software Releases 4.x and 5.x, and Virtual TCS 5R/2L without Premium Resolution

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Updated:January 27, 2016

Document ID:1457307161450285

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EOL10585 - Amended

Cisco announces the end-of-sale and end-of-life dates for the Cisco TelePresence Content M3 Hardware Server, Software Releases 4.x and 5.x, and Virtual TCS 5R/2L Without Premium Resolution. The last day to order the affected product(s) is March 30, 2016. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.

Table 1. End-of-Life Milestones and Dates for the Cisco TelePresence Content M3 Hardware Server, Software Releases 4.x and 5.x, and Virtual TCS 5R/2L Without Premium Resolution

Milestone	Definition	Date
End-of-Life Announcement Date	The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.	September 30, 2015
End-of-Sale Date	The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.	March 30, 2016
Last Ship Date: App. SW, HW	The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.	June 28, 2016
End of SW Maintenance Releases Date: App. SW	The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.	March 30, 2017
End of Routine Failure Analysis Date: HW	The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.	March 30, 2017
End of New Service Attachment Date: App. SW, HW	For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.	March 30, 2017
End of Service Contract Renewal Date: HW	The last date to extend or renew a service contract for the product.	June 25, 2020
End of Service Contract Renewal Date: App. SW	The last date to extend or renew a service contract for the product.	June 26, 2018
Last Date of Support: App. SW	The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.	March 31, 2019
Last Date of Support: HW	The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.	March 31, 2021

HW = Hardware OS SW = Operating System Software App. SW = Application Software

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number	Product Description	Replacement Product Part Number	Replacement Product Description	Additional Information
CVC-TCS-C220-K9	TCS PRO 5 RP, 2 Live CVC Bundle	TCS-M4-PROBUN-K9	TelePresence Content Server 5 Port Premium Resolution Bundle	-
LIC-TCS-1LP-K9+	TCS License Key - 1 Live Port for SMB	R-CBE6K-K9	Cisco Business Edition 6000-Electronic SW Delivery-Top Level	-
LIC-TCS-1RP-K9+	TCS License Key - 1 Recording Port for SMB	R-CBE6K-K9	Cisco Business Edition 6000-Electronic SW Delivery-Top Level	-
LIC-TCS-5.2-K9	CTCS Version 5.2 software - license	R-VMTCS-MIG-K9=	Physical TCS to Virtual TCS Migration	-
MXE-UCS-1GE-N2XX	MXE UCS Server 1Gb Ethernet Quad Port NIC	TCS-M4-5RP-K9=	TelePresence Content Server: Hardware Only	-
MXE-UCS-C220-M3S	MXE UCS Server Appliance	TCS-M4-5RP-K9=	TelePresence Content Server: Hardware Only	-
MXE-UCS-E5-2640	MXE UCS Server CPU E5-2640	TCS-M4-5RP-K9=	TelePresence Content Server: Hardware Only	-
MXE-UCS-FC-N2XX	MXE UCS Server Dual Channel FC HBA	TCS-M4-5RP-K9=	TelePresence Content Server: Hardware Only	-
MXE-UCS-HDD-600G	MXE UCS Server Hard Disk 600 GB, 10K RPM	TCS-M4-5RP-K9=	TelePresence Content Server: Hardware Only	-
MXE-UCS-HDD-BLKP	MXE UCS Server HDD blank cover	TCS-M4-5RP-K9=	TelePresence Content Server: Hardware Only	-
MXE-UCS-MR-8GB-R	MXE UCS Server DRAM - 8GB DDR3	TCS-M4-5RP-K9=	TelePresence Content Server: Hardware Only	-
MXE-UCS-PSU-650W	MXE UCS Server 650W power supply	TCS-M4-5RP-K9=	TelePresence Content Server: Hardware Only	-
MXE-UCS-PSU-BLKP	MXE UCS Server power supply filler (blanking)	TCS-M4-5RP-K9=	TelePresence Content Server: Hardware Only	-
MXE-UCS-RAID-9266	MXE UCS Server MegaRAID 9266-8i	TCS-M4-5RP-K9=	TelePresence Content Server: Hardware Only	-
MXE-UCS-RAID-MZ	MXE UCS RAID SAS 2008M-8i Mezzanine Card	TCS-M4-5RP-K9=	TelePresence Content Server: Hardware Only	-
MXE-UCS-RPSU-650W	MXE UCS Server 650W redundant power supply	TCS-M4-5RP-K9=	TelePresence Content Server: Hardware Only	-
MXE-UCS-TPM1	MXE UCS Server Trusted Platform Module	TCS-M4-5RP-K9=	TelePresence Content Server: Hardware Only	-
R-VMTCS-1RP-K9	Virtual TCS 1 Rec and 1 Live Port with Premium Resolution	R-CBE6K-K9	Cisco Business Edition 6000-Electronic SW Delivery-Top Level	-
R-VMTCS-5RP-K9	Virtual TCS 5 Rec, 2 Live Port	R-VMTCS-PROBUN-K9	Virtual TCS 5 Rec, 2 Live Port with Premium Resolution	-
R-VMTCS-NFR-K9	Virtual TCS Not For Resale - Partners Only	See the Product Migration Options section below for detailed information on replacing this product.	-	-
SW-TCS-5.0-K9	CTCS Version 5.0 software	R-VMTCS-MIG-K9=	Physical TCS to Virtual TCS Migration	-
SW-TCS-6.0-K9=	TelePresence Content Server Version 6.0 Media Kit	SW-TCS-7.X-K9=	TelePresence Content Server Version 7.0 Media Kit	-
SW-TCS-SMB-K9+	TCS Software for SMB	R-CBE6K-K9	Cisco Business Edition 6000-Electronic SW Delivery-Top Level	-
TCS-C220-5RP-K9	TelePresence Content Server: 5 Recording Ports, 2 Live Ouput	TCS-M4-PROBUN-K9	TelePresence Content Server 5 Port Premium Resolution Bundle	-
TCS-C220-5RP-K9=	TelePresence Content Server: Hardware Only	TCS-M4-5RP-K9=	TelePresence Content Server: Hardware Only	-
TCS-C220-NFR-K9	TelePresence Content Server NFR bundle	See the Product Migration Options section below for detailed information on replacing this product.	-	-
TCS-C220-PRO10P-K9	TelePresence Content Server 10 Port Premium Resolution	TCS-M4-PRO10P-K9	TelePresence Content Server 10 Port Premium Resolution	-
TCS-C220-PROBUN-K9	TelePresence Content Server 5 Port Premium Resolution Bundle	TCS-M4-PROBUN-K9	TelePresence Content Server 5 Port Premium Resolution Bundle	-
TCS-SMB-C220-K9	TCS for SMB 1 Recording Port, 1 Live Port	R-CBE6K-K9	Cisco Business Edition 6000-Electronic SW Delivery-Top Level	-
TRD-TAA-CONTSERVER	Tandberg Content Server	TCS-M4-5RP-K9=	TelePresence Content Server: Hardware Only	-

Product Migration Options

Customers are encouraged to migrate to the Cisco TelePresence Content M4 Hardware Server and Software Release 6.x or 7.x.

Partners who were ordering not-for-resale (NFR) products can now order the TCS partner kit through the collaboration NFR program.

Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.

Customers may be able to continue to purchase the Cisco TelePresence Content M3 Hardware Server, Software Releases 4.x and 5.x, and Virtual TCS 5R/2L Without Premium Resolution through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.

Service prices for Cisco products are subject to change after the product End-of-Sale date.

The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

For More Information

For more information about the Cisco End-of-Life Policy, go to: http://www.cisco.com/en/US/products/products_end-of-life_policy.html.

For more information about the Cisco Product Warranties, go to: http://www.cisco.com/en/US/products/prod_warranties_listing.html.

To subscribe to receive end-of-life/end-of-sale information, go to: http://www.cisco.com/cisco/support/notifications.html.

Subscribe for RSS Notifications for End-of-Life and End-of-Sale Notices

To subscribe to the End-of-Life and End-of-Sale RSS Feed, insert the following URL into your RSS application: http://www.cisco.com/web/feeds/products/end_of_life_rss.xml.

Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.

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