The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
EOL15023
Cisco announces the end-of-sale and end-of-life dates for the Cisco Meeting Server 1000 M5v2. The last day to order the affected product(s) is August 14, 2023. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
The CMS 1000 M5v2 was based upon Intel chipsets that have been superseded. Therefore, the CMS 1000 M5v2 is being superseded by the CMS 1000 M6 (CTI-CMS-1K-M6-K9).
CMS 1000 M5v2 is only affected by this notice. The CMS conferencing application is not part of this notice.
Table 1. End-of-life milestones and dates for the Cisco Meeting Server 1000 M5v2
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
May 15, 2023 |
| End-of-Sale Date: |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
August 14, 2023 |
| Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
November 12, 2023 |
| End of Routine Failure Analysis Date: |
The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect. |
August 13, 2024 |
| End of New Service Attachment Date: |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
August 13, 2024 |
| End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
November 9, 2027 |
| Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
August 31, 2028 |
Table 2. Product part numbers affected by this announcement
| End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
| CTI-CMS1KM52BUN-K9 |
CMS 1000 M5v2 Server bundle |
See Product Migration Options section for details. |
CTI-CMS-1K-M6-K9 |
- |
| CTI-CMS-1K-M5V2-K9 |
CMS 1000 M5v2 Server |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CIT3-RAID-M5 |
Cisco 12G Modular RAID controller with 2GB cache |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CIT3-PSU1-770W |
770W AC Hot-Plug Power Supply for 1U C-Series Rack Server |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CIT3-MR-X16G1RT-H |
16GB DDR4-2933-MHz RDIMM/1Rx4/1.2v |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CIT3-SD960G61X-EV |
960GB 2.5 inch Enterprise Value 6G SATA SSD |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| R-HMN-K9 |
Spark Hybrid Media Node support |
There is currently no replacement product available for this product. |
- |
- |
Customers planning to order CMS 1000 M6 must note:
● CMS 1000 M6 does not use a CCW ordering bundle. We no longer require nor auto-include the R-CMS (or Webex Video Mesh Option) activation key with Smart Licensing.
● CMS latest versions are designed to work with Smart licensing which removes the requirement for legacy activation licenses. Customers not using Smart Licensing (traditional PAK licensing) for existing CMS deployments must purchase R-CMS-K9 separately for every call bridge on CMS 1000 M6.
● CMS 1000 M6 requires VMWare virtualisation to be purchased separately. Recommended using UCS option: VMW-VSP-STD-1A= with qty 2 (as CMS 1000 M6 is dual CPU)
Ordering guide for Cisco Meeting Server and CMS 1000 M6 will be available for partners here: https://www.cisco.com/c/en/us/products/conferencing/meeting-server/sales-resources-listing.html.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.