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Cisco Packet Telephony Center (PTC) is a carrier-class network service management system that covers the packet voice domain. Cisco PTC as the voice domain manager provides the foundation for fault, configuration, accounting, performance, and security (FCAPS) capability, thus enabling service providers to deliver a comprehensive end-to-end management solution. Cisco Packet Telephony Center is a product line comprised of two product offerings:
- Cisco PTC Virtual Switch (PTC VS)
- Cisco PTC Monitoring & Troubleshooting (PTC MT)
Cisco PTC VS manages the media gateway controller (and the media gateway combination of network elements)as a single managed object called the virtual switch. Cisco PTC VS provisions the virtual voice switch connections between the Public Switched Telephone Network (PSTN) and a data IP network (or between data IP networks).