The evolution of the Cisco Small and Midsize Business (SMB) Specialization represents a combination of the former Small Business (SB) and Small Business Foundation (SBF) Specializations.
The specialization's curriculum mirrors the architectural strategy of Cisco advanced-level specializations, positioning SMB partners to sell strategically across all technologies. Borderless Networks, Collaboration, and Data Center topics will headline the major training tracks, along with updated Services training. Cisco will also introduce training for cloud concepts, SMB-level Cisco TelePresence products, and virtualization and data center switching.
We have reduced the number of training courses-from 15 to four-all of which are available on the Partner Education Connection (PEC). All existing small business and SBF Specialization partners must take the SMB exams listed below before their small business or SBF Specialization anniversary date. This is necessary to maintain Specialization status and, by extension, Select Resale Certification.
Continuous Learning for Specializations
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Position yourself to succeed in the small and midsized business space. With the entry-level SMB Specialization, you gain access to:
- Cisco Partner Helpline and distribution sales support
- Business planning and demand-generation sales tools, including collateral and web content
- Eligibility to sell Cisco Smart Care Service
For additional information on the SMB Specialization:
Specialization Helps You Achieve Certification Goals
- Role-Sharing Guidelines (PDF - 59 KB)
- For country requirements, learn more about country groupings. Also, see the specialization requirements in a consolidated view.
Account Manager (SMBAM)
Responsible for sales methodology and customer engagement.
Account Manager (SMBAM)
Prerequisite: Format Cost (USD) Duration None - - - Requirement: Format Cost (USD) Duration SMB Solutions for Account Managers (700-505) Online Exam $80 60 min Recommended Training: Partnering with Cisco for SMB Sales ELT $0 2.5 hours Cisco Architectures for SMB Sales ELT $0 8.5 hours Downloadable Training Content: Format Cost (USD) Duration Partnering with Cisco for SMB Sales PPT $0 - Cisco Architectures for SMB Sales PPT $0 -
Combines presales and post-sales functions; responsible for designing and implementing simple customer business solutions.
Prerequisite: Format Cost (USD) Duration None - - - Requirement: SMB Solutions for Engineers (700-501) Online Exam $80 60 min Recommended Training: Partnering with Cisco for SMB Engineers ELT $0 1.5 hours Cisco Architectures for SMB Engineers ELT $0 13 hours Downloadable Training Content: Format Cost (USD) Duration Partnering with Cisco for SMB Engineers PPT $0 - Cisco Architectures for SMB Engineers PPT $0 -