Firmware Versions 8.0(8) for Cisco IP Phone Models 7940 and 7960

The firmware image within the 8.0(8) install program is named P00308000800, and supports the Skinny Client Control Protocol (SCCP) for the following Cisco IP Phone models:

This firmware version is supported on Cisco CallManager Release 5.0 and higher, and releases 4.3, 4.2, 4.1, 4.0, and 3.3.

 

Release Notes

For a list of Resolved Problems and Known Problems with this firmware version, you can obtain the Firmware Release Notes in English by clicking the following URL:
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7960g_7940g/firmware/8_0_8/english/release/notes/796040_808.html 

For a list of Release Notes for other Firmware versions, click the following URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/prod_release_notes_list.html

Choose other languages by clicking this URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_translated_end_user_guides_list.html

 

Image Authentication Support

Cisco provides image authentication with its various IP phone protocols. Image authentication allows the phone to detect if the image has been tampered with before it is programmed into the phone. If the image fails the authentication process then the phone will reject the image. Image authentication occurs through signed files. All Cisco 7940 and 7960 IP Phone loads 5.0 and newer are signed and can only be upgraded or downgraded to other signed releases.

The P00308000800 firmware uses signed (authenticated) files. This step improves IP phone security on the Cisco IP Phone models 7940 and 7960.

 

Installing the Firmware Load

Note: For the Cisco IP phones 7940 and 7960, you should not add the extension of .sbn or .bin to the firmware version name in the Cisco CallManager database.

 

Cisco IP Phone 7914 Expansion Module

If you are using the Cisco IP Phone 7914 Expansion Module, you must upgrade the Expansion Module to firmware release S00105000200 before you install the 8.0(8) Cisco IP Phone 7960/7940 phone load. The installation program is named cmterm-7914-sccp.5-0-3.exe (or cmterm-7914-sccp.5-0-3.cop for CallManager Release 5.0 and later), and is available on CCO in the same location as the installer for the 8.0(8) software.

 

Cisco IP Phone Model 7940/7960 Installation Instructions

Perform the following procedure:

  1. Click the following URL: http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser
  2. Download the file that is listed in Table 1 to your hard drive.

Table 1: Cisco IP Phone Models 7940/7960 Firmware Loads

Cisco IP Phone Model

CallManager Version

Executable on Software Page

MD5 hash

7940 and 7960

5.0 and later

cmterm-7940-7960-sccp.8-0-8.cop

4efb2fdee69096b0cc5f790611e4a9c3

7940 and 7960

5.0(4) and later

cmterm-7940-7960-sccp.8-0-8.cop.sgn

f46334060cd7b094e2c22bb2289f6f1b

7940 and 7960

earlier than 5.0

cmterm-7940-7960-sccp.8-0-8.exe

f129ad7d9127bc1e94e32e04b9eff1b2

 

Please note that different versions of the installer are needed for different CallManager releases.  Cisco CallManager releases earlier than 5.0 are based on a windows server platform.  For CallManager release 5.0 and later are based on a Linux server platform.

When using Cisco CallManager Release 5.0 or later

For Cisco CallManager 5.0, you must do all software installations and upgrades by using the Software Upgrades menu options. The system can upload and process only software that Cisco Systems approved. You cannot install or use third-party or Windows-based software applications that you may have been using with a previous version of Cisco CallManager with Cisco CallManager 5.0.

  1. Using your web browser, login to the Cisco IPT Platform Administration web page
  2. Under the Software Upgrades menu, select Install/Upgrade.
  3. Fill in the appropriate values in the Software Location section for the file you downloaded above, and click Next.
  4. In the Available Software drop-down box, select the file you downloaded above, and click Next.
  5. After validating the MD5 has the correct value, click Next.
  6. In the Warning box, verify you have selected the correct firmware, then click Install.
  7. Check that you received a Success message.

 

When Using Cisco CallManager earlier than Release 5.0

  1. Login to the console of the CallManager Server where you downloaded the installer.
  2. Note the location where you saved the downloaded file.
  3. Double-click the file to start the installation.
  4. In the Welcome window, click Next.
  5. In the License Agreement window, click Yes.
  6. If a Read Only File Detected window pops up, click Yes.
  7. After the installation finishes, click OK.
  8. Reset all corresponding devices.

 

Cisco IP Phone Model 7940/7960 Alternate Firmware format

The Cisco IP Phone Model 7940/7960 Firmware version 8.0(8) is also supplied in a zip file, as an alternative in case a Cisco CallManager is not available to run the executable installer program. The name of this file is cmterm-7940-7960-sccp.8-0-8.zip.

After unzipping the firmware files, they should be manually copied to the appropriate directory on the TFTP server.

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