Table Of Contents

A - B - C - D - E - F - G - H - I - L - M - N - P - R - S - T - U - V - W -

Index

A

accounts

UAmis 5-25

USbms (Digital Networking) 2-26

USbms (VPIM) 8-10

UVPIM, creating 7-12

UVPIM, creating after upgrading Cisco Unity 10-2

UVPIM, role in VPIM subscriber directory updates 7-41

Active Directory

changing the location in which automatically created VPIM subscribers are created 7-26

extending schema for VPIM 7-7, 11-2

schema extension overview 1-10

adding

AMIS delivery locations with Bulk Import wizard 5-12

AMIS subscribers, with Bulk Import wizard 5-17

AMIS subscribers, with Cisco Unity Administrator 5-19

Internet subscribers, with Bulk Import wizard 4-11

Internet subscribers, with the Cisco Unity Administrator 4-14

VPIM delivery locations with Bulk Import wizard 7-15

VPIM subscribers, with automatic directory updates 7-23

VPIM subscribers, with Bulk Import wizard 7-21, 11-8

VPIM subscribers, with Cisco Unity Administrator 7-22

addressing

alternate extensions 2-21

AMIS subscribers 5-30

by name or extension 1-13

Internet subscribers 4-19

messages, blind (AMIS) 5-28

messages, blind (SMTP) 4-18

messages, blind (VPIM) 7-38

options for non-networked phone systems 2-20

options when numbering plans overlap 2-21

search for a matching number 9-7

setting search scopes (Digital Networking) 2-9

system broadcast messages (Digital Networking) 2-26

VPIM subscribers 7-39

administrative rights, granting 2-24

alias, auto-created VPIM subscribers 7-44

AMIS Networking

AMIS protocol 5-39

AMIS subscribers, creating 5-14

blind addressing 5-28

considerations for networked servers 5-37

delivery locations, creating 5-11

delivery options 5-43

delivery options, setting 5-8

design considerations 5-38

Exchange mixed-mode 2-27

inbound search scope 5-47

maintenance 5-39

message address type 5-26

migrating subscribers 5-36

notable behavior 5-45

overview 5-1

port usage 5-24

prerequisites 5-2

removing 10-4

reports 5-39

restriction table, customizing 5-9

schedule, setting up 5-9

schedules, about 5-24

setup procedures 5-4

subscribers 5-29

subscribers, appearance in Outlook address book 5-33

task list 5-3

transmission length 5-24

UAmis account 5-25

Voice Connector, about 5-26

AMIS subscribers

after creating 5-19

creating 5-14

creating with Bulk Import wizard 5-17

creating with Cisco Unity Administrator 5-19

deleting 5-32

identified subscriber messaging 5-20

licenses 5-29

live reply 5-32

audio formats

conversion settings 8-3

supported formats 1-14

VPIM Networking 7-53

automated attendant

call transfers 2-18

cross-server transfer 3-8

search scope 2-18

setting search scope (Digital Networking) 2-9

B

blind addressing

AMIS Networking 5-28

comparison of networking options 1-13

private lists (AMIS) 5-29

private lists (VPIM) 7-39

SMTP Networking 4-18

subscriber experience (SMTP) 4-19

subscriber experience (VPIM) 7-38

VPIM Networking 7-38

bridgehead server

AMIS 5-37

SMTP 4-24

VPIM 7-53

Bridge Networking overview 6-1

Bulk Import wizard

configuring subscriber creation settings (VPIM) 7-26

creating locations (AMIS) 5-12

creating locations (VPIM) 7-15

errors, correcting (AMIS) 5-18

errors, correcting (SMTP) 4-13

errors, correcting (VPIM) 7-21

modifying existing delivery locations (AMIS) 5-13

modifying existing delivery locations (VPIM) 7-17

overview (SMTP) 4-11

overview (VPIM) 7-19

C

callers, identifying (VPIM) 7-47

call transfer settings

Internet subscribers 4-28

unavailable (AMIS) 5-46

VPIM subscribers 7-64

Cisco Unity Administrator, accessing on networked servers 2-22

Cisco Unity data architecture 3-3

codecs, supported 1-14

contacts

AMIS 5-29

SMTP 4-19

converting from SMTP to VPIM 11-2

costs, connectivity 1-12

cross-server features

overview 3-1

port usage 3-3

cross-server live reply

about 3-11

prerequisites 3-12

task list for enabling 3-12

cross-server logon

about 3-5

prerequisites 3-6

task list for enabling 3-6

testing 3-8

verifying routing rules 3-7

cross-server transfer

about 3-8

prerequisites 3-9

task list for enabling 3-9

testing 3-10

verifying routing rules 3-10

CsBMsgConnector service

Digital Networking 2-26

VPIM 8-10

CSV files

correcting delivery location import errors (AMIS) 5-13

correcting delivery location import errors (VPIM) 7-16

correcting import errors (AMIS) 5-18

correcting import errors (SMTP) 4-13

correcting import errors (VPIM) 7-21, 11-9

creating AMIS delivery locations 5-12

creating AMIS subscribers 5-17

creating VPIM delivery locations 7-15

creating VPIM subscribers 7-19

preparing to create Internet subscribers 4-11

CsVPIMConnector service

activating 7-12

behavior during failover 7-43

logging 7-45

role in automatic directory updates 7-41

custom recipients

AMIS 5-29

SMTP 4-19

D

delivery location profile settings

AMIS 5-40

SMTP 4-25

VPIM 7-55

delivery locations

correcting import errors (AMIS) 5-13

correcting import errors (VPIM) 7-16

creating (AMIS) 5-11

creating (SMTP) 4-9

creating (VPIM) 7-13

creating CSV files 5-12, 7-15

deleting (AMIS) 10-5

deleting (SMTP) 10-3

deleting (VPIM) 10-6

modifying existing (AMIS) 5-13

modifying existing (VPIM) 7-17

delivery location subscriber creation settings, VPIM 7-59

delivery option settings, AMIS 5-43

design considerations, AMIS 5-38

dial IDs

assigning 9-1

changing the minimum length 9-2

guidelines for assigning 9-2

Dialing Domain Options page 3-15

dialing domains

call transfers from automated attendant 2-18

call transfers from directory handler 2-18

networked phone systems 2-19

overlapping numbering plans 2-19

overview 2-17

Digital Networking

addressing search scopes, setting 2-9

alternate extensions 2-21

automated attendant search scope, setting 2-9

dialing domains 2-17

directory handler search scope, setting 2-9

easy message access number 2-28

enabling in different Exchange 5.5 sites 2-6

Exchange mixed-mode 2-27

forwarding to voice mail 2-28

mapping subscribers to servers 2-28

mixing UM and VM licenses 2-2

notable behavior 2-27

overview 2-1

prerequisites 2-3

requirements 2-2

retrieving messages 2-28

setting search scopes 2-8

setup procedures 2-4

task list 2-4

testing setup 2-14

USbms mailbox 2-26

directory handler

call transfers 2-18

cross-server transfer 3-8

search scope 2-18

setting search scope (Digital Networking) 2-9

directory information sharing 1-15

directory updates

automatic (VPIM) 1-2

automatic, configuration (VPIM) 7-23

automatic, process (VPIM) 7-41

changing the Active Directory location where VPIM subscribers are created 7-26

enabling after upgrading Cisco Unity (VPIM) 10-2

distribution lists

multiple locations 2-24

support with AMIS, VPIM, and the Bridge 1-16

DNS 7-5

DSClient 4-6, 5-4

E

Exchange

contacts (AMIS) 5-29

contacts (SMTP) 4-19

contacts (VPIM) 7-39

custom recipients (AMIS) 5-29

custom recipients (SMTP) 4-19

mailboxes, correcting import errors (SMTP) 4-13

mailboxes, correcting import errors (VPIM) 11-9

mixed mode and Digital Networking 2-27

partner server 2-1

verifying connectivity (SMTP) 4-4

verifying connectivity (VPIM) 7-6

Exchange 5.5, enabling Digital Networking 2-6

extension addresses

AMIS 5-33

VPIM 7-49

extensions

alternate 5-47, 7-66

AMIS subscribers 5-30

guidelines for assigning 9-2

primary 5-47, 7-66

VPIM subscribers 7-39

external subscribers, overview 1-8

F

failover and automatic directory updates, VPIM 7-43

fax support 1-17

G

gateways, voice, supported 1-12

Global Subscriber Manager (GSM) 2-23

glossary A-1

GrantUnityAccess utility 2-24

H

HOSTS file 7-6

I

identified subscriber messaging

caller experience 7-47

definition 2-18

enabling (AMIS) 5-21

enabling (VPIM) 7-31

extending to include AMIS subscribers 5-20, 5-22

extending to include VPIM subscribers 7-29, 7-31

limitations with Internet subscribers 4-28

testing 2-16

IMCEA 4-18

Internet Mail Service 4-17

Internet subscribers

about 4-19

and remote Cisco Unity subscribers 4-20

before creating 4-10

call transfer settings 4-28

creating 4-9

creating with Bulk Import wizard 4-11

creating with the Cisco Unity Administrator 4-14

deleting 4-22, 10-3

licenses 4-19

subscriber experience 4-22

Internet Voice Connector. See Voice Connector

interoperability 1-11

L

license pooling 2-2

licenses

AMIS subscribers 5-29

Internet subscribers 4-19

VPIM subscribers 7-39

live reply

AMIS subscribers 5-32

testing between networked subscribers 2-16

unavailability 4-28

VPIM subscribers 7-48

locations

AMIS Networking 5-27

assigning dial IDs 9-1

delivery location profile settings (AMIS) 5-40

delivery location profile settings (SMTP) 4-25

delivery location profile settings (VPIM) 7-55

delivery location subscriber creation settings (VPIM) 7-59

Digital Networking 2-17

overview 1-8

primary, addressing option settings, about 9-6

primary, addressing option settings, reference 9-12

primary, customizing (AMIS) 5-10

primary, customizing (Digital Networking) 2-8

primary, customizing (SMTP) 4-8

primary, customizing (VPIM) 7-13

primary, profile settings, about 9-1

primary, profile settings, reference 9-3

SMTP Networking 4-16

VPIM Networking 7-35

M

MAC address, obtaining 2-5

mailboxes

ID translation 1-17

UAmis 5-25

USbms (Digital Networking) 2-26

USbms (VPIM) 8-10

UVPIM, creating 7-12

UVPIM, creating after upgrading Cisco Unity 10-2

UVPIM, role in VPIM subscriber directory updates 7-41

maintenance (AMIS) 5-39

messages

address format (AMIS) 5-28

address format (SMTP) 4-19

address format (VPIM) 7-38

addressing options (AMIS) 5-27

addressing options (SMTP) 4-18

addressing options (VPIM) 7-37

inbound 5-47, 7-66

leaving versus sending 2-18, 7-47

monitoring (AMIS) 5-39

system broadcast (VPIM) 8-7

transport time considerations 1-17

VPIM 7-33

messages, leaving versus sending 2-18

Migrate Subscriber Data utility

AMIS 5-36

VPIM 7-52

migrating from SMTP to VPIM 11-2

N

name resolution

SMTP 4-5

VPIM 7-5

networked Cisco Unity servers

AMIS 5-37

SMTP 4-24

VPIM 7-52

networking

comparison of AMIS, Bridge, and VPIM 1-10

definition of networking options 1-6

international availability 1-13

message addressing options 1-7

overview 1-1

supported Cisco Unity versions 1-11

supported Exchange versions 1-16

system broadcast messages 1-19

network settings

delivery location profile (AMIS) 5-40

delivery location profile (SMTP) 4-25

delivery location profile (VPIM) 7-55

delivery location subscriber creation (VPIM) 7-59

delivery options (AMIS) 5-43

primary location addressing option settings, about 9-6

primary location option settings, reference 9-12

primary location profile settings, about 9-1

primary location profile settings, reference 9-3

schedule (AMIS) 5-44

notable behavior

AMIS Networking 5-45

Digital Networking 2-27

SMTP Networking 4-27

VPIM Networking 7-64

P

partner Exchange server 2-1

permissions

needed for identified subscriber messaging 2-11

required for identified subscriber messaging (AMIS) 5-20

required for identified subscriber messaging (VPIM) 7-30

phone prefixes, VPIM Networking 7-53

pooling, license 2-2

port usage

AMIS Networking 5-24

cross-server features 3-3

prerequisites

AMIS Networking 5-2

cross-server live reply 3-12

cross-server transfer 3-9

SMTP Networking 4-2

VPIM Networking 7-2

primary locations

addressing option settings, about 9-6

addressing options settings, reference 9-12

customizing (AMIS) 5-10

customizing (Digital Networking) 2-8

customizing (SMTP) 4-8

customizing (VPIM) 7-13

profile settings, about 9-1

profile settings, reference 9-3

settings, overview 9-1

private lists

blind addresses (AMIS) 5-29

blind addresses (VPIM) 7-39

multiple locations 2-25

private messages 1-18

private secure messaging 1-3

profile settings

delivery location (AMIS) 5-40

delivery location (SMTP) 4-25

delivery location (VPIM) 7-55

primary locations 9-3

R

receipt, delivery/read 1-15

receipt improvements 1-5

remote addresses, VPIM 7-49

removing

AMIS Networking 10-4

SMTP Networking 10-2

Voice Connector 10-7, 11-3

VPIM Networking 10-6

reports (AMIS) 5-39

restriction table, AMIS, customizing 5-9

routing rules

verifying for cross-server logon 3-7

verifying for cross-server transfer 3-10

S

schedules

AMIS, about 5-24

AMIS, setting up 5-9

AMIS settings 5-44

search scopes

addressing, setting (Digital Networking) 2-9

automated attendant, setting (Digital Networking) 2-9

directory handler, setting (Digital Networking) 2-9

enabling 2-18

inbound AMIS messages 5-47

inbound VPIM messages 7-66

secure and private messaging 1-3

SMTP Networking

blind addressing 4-18

considerations for networked servers 4-24

delivery locations, creating 4-9

design decisions 4-4

Exchange mixed mode 2-27

Exchange SMTP Connector 4-17

Internet subscribers, creating 4-9

migrating to VPIM 11-2

overview 4-1

prerequisites 4-2

removing 10-2

requirements 4-1

resolving names with IP addresses 4-5

setup procedures 4-4

subscribers, appearance in Outlook address book 4-23

task list 4-3

verifying connectivity between Exchange servers 4-4

Voice Connector, about 4-17

spoken name confirmation 1-14

subscriber creation settings

configuring with Bulk Import wizard (VPIM) 7-26

configuring with Cisco Unity Administrator (VPIM) 7-25

delivery location (VPIM) 7-59

subscribers

accessing accounts on other servers 2-23

AMIS 5-29

AMIS, creating 5-14

Bridge 6-1

determining appearance in Outlook address book (AMIS) 5-33

determining appearance in Outlook address book (Internet) 4-23

determining appearance in Outlook address book (VPIM) 7-49

external, overview 1-8

Internet 4-19

Internet, creating 4-9

VPIM 7-39

VPIM, automatic updates 7-23

VPIM, creating 7-17

system broadcast messages

overview (VPIM) 8-7

sending to digitally networked Cisco Unity servers 2-12

sending to VPIM delivery locations 8-7

T

task lists

enabling cross-server live reply 3-12

enabling cross-server logon 3-6

enabling cross-server transfer 3-9

testing

cross-server logon 3-8

cross-server transfer 3-10

U

UAmis account

about 5-25

creating 5-7

UAmis mailbox

deleting 5-25, 10-5

moving 5-25

UM licenses, mixing with VM 2-2

uninstalling

AMIS Networking 10-4

SMTP Networking 10-2

Voice Connector 10-7, 11-3

VPIM Networking 10-6

USbms mailbox

usage (Digital Networking) 2-26

usage (VPIM) 8-10

utilities

Extension Address (and AMIS) 5-33

Global Subscriber Manager (GSM) 2-23

GrantUnityAccess 2-24

Migrate Subscriber Data (AMIS) 5-36

Migrate Subscriber Data (VPIM) 7-52

UVPIM mailbox

creating 7-12

creating after upgrading Cisco Unity 10-2

role in VPIM subscriber directory updates 7-41

V

VM licenses, mixing with UM 2-2

Voice Connector

about (AMIS) 5-26

about (SMTP) 4-17

about (VPIM) 7-35

determining the version 10-7, 11-3

installing in another language 4-29, 5-47, 7-66

installing on Windows NT 4.0 (AMIS) 5-4

installing on Windows NT 4.0 (SMTP) 4-6

overview 1-8

role in VPIM subscriber directory updates 7-41

setting up for AMIS (Exchange 2000 or Exchange 2003) 5-6

setting up for AMIS (Exchange 5.5) 5-4

setting up for SMTP (Exchange 5.5) 4-6

setting up for SMTP Networking (Exchange 2000 or Exchange 2003) 4-7

setting up for VPIM Networking (Exchange 2000 or Exchange 2003) 7-9, 11-10

uninstalling 10-7, 11-3

verify installation (AMIS) 5-5

verify installation (VPIM) 7-11

voice gateways, supported 1-12

VPIM

audio format for messaging between Cisco Unity servers 8-3

codec conversion 8-3

correspondence between local and remote Cisco Unity locations 8-2

correspondence between local Cisco Unity and remote Cisco Unity Express locations 8-6

delivery locations, creating with Bulk Import wizard 7-15

migrating from SMTP 11-2

sample message 7-33

USbms mailbox 8-10

using for messaging between Cisco Unity and Cisco Unity Express 8-6

using for messaging between Cisco Unity servers 8-1

VPIM Networking

addresses 7-34

audio formats 7-53

blind addressing 7-38

changing the IP address of an Exchange server 7-63

configuring remote voice messaging system 7-31

considerations for networked servers 7-52

delivery locations, creating 7-13

design decisions 7-4

Exchange mixed mode 2-27

inbound search scope 7-66

message address type 7-35

messages 7-33

messaging similarities and limitations 7-37

migrating subscribers 7-52

notable behavior 7-64

overview 7-1

phone prefixes 7-53

prerequisites 7-2

removing 10-6

resolving names with IP addresses 7-5

setting up 7-2

setup procedures 7-4

subscribers, appearance in Outlook address book 7-49

subscribers, automatic directory updates 1-2, 7-23

system broadcast messages 8-7

verifying connectivity between Exchange and remote voice messaging system 7-6

Voice Connector, about 7-35

VPIM subscribers

about 7-39

after creating 7-22

alias 7-44

and remote Cisco Unity Express subscribers 8-6

and remote Cisco Unity subscribers 8-2

automatic directory updates, configuration 7-23

automatic directory updates, population of subscriber information 7-43

before creating 7-17

call transfer settings 7-64

creating 7-17

creating with Bulk Import wizard 7-21, 11-8

creating with Cisco Unity Administrator 7-22

creation options settings 7-59

deleting 7-49

identified subscriber messaging 7-29

licenses 7-39

live reply 7-48

VPIM Transport Event Sink, installing 7-10, 11-10

W

Windows 2000 Script Host 4-8, 5-6

wizards

Bulk Import (AMIS) 5-12

Bulk Import (SMTP) 4-11

Bulk Import (VPIM) 7-19

Bulk Location Import (VPIM) 7-15