Table Of Contents

Symbols - A - B - C - D - E - H - I - L - M - N - O - P - Q - R - S - T - U - V -

Index

Symbols

/3GB switch, adding to Boot.ini (Windows 2000 Advanced Server)8-19

A

accounts

administration7-2

creating for the Cisco Unity installation7-2

directory and message store services7-2

installation7-2

local services7-2

required for the Cisco Unity installation7-1

setting rights and permissions for7-4

adding

/3GB switch to Boot.ini (Windows 2000 Advanced Server)8-19

administration account to an admins group7-3

Cisco CallManager integration12-28

Cisco Unity server to existing domain5-11

Cisco Unity user licenses12-12

Digital Networking12-26

Internet Subscribers12-26

IP integration12-28

languages12-15

networking options12-26

SIP integration12-28

text to speech12-20

voice cards12-2

voice messaging ports12-6

administration account

adding to an admins group7-3

creating7-2

description7-2

Anonymous authentication

advantages and disadvantages of10-2

how it works with Cisco Unity Administrator10-4

using with Cisco Unity Administrator10-2

assigning static IP address5-8

attaching peripheral devices to Cisco Unity server3-5

authentication

changing method for Cisco Unity Administrator12-28

methods available for Cisco Unity Administrator10-2

B

Boot.ini, adding /3GB switch to (Windows 2000 Advanced Server)8-19

browser, installing with Cisco Unity System Preparation Assistant5-2

C

challenge/response authentication10-2

changing

Cisco Unity Administrator authentication method12-28

folder settings in Windows Explorer5-10

Cisco CallManager integration, adding12-28

Cisco Security Agent for Cisco Unity

disabling service5-11, 11-3

installing5-7

re-enabling service8-19, 11-12

Cisco Unity Administrator

authentication methods available10-2

changing authentication method12-28

description10-1

setting up to use SSL8-14

Cisco Unity Installation and Configuration Assistant

configuring Cisco Unity for message store8-7

configuring services8-6

description8-3

installing Cisco Unity software8-3

installing license files8-6

integrating phone system with Cisco Unity8-8

setting up the Cisco PCA to use SSL8-8

Cisco Unity Install License File wizard, running8-6

Cisco Unity Message Store Configuration wizard, running8-7

Cisco Unity Permissions wizard

permissions set byD-1

running7-4

Cisco Unity server

adding to existing domain5-11

attaching peripheral devices to3-5

connecting phone system to3-5

connecting to network5-7

placement of3-5

Cisco Unity Services Configuration wizard, running8-6

Cisco Unity software

exitingB-1

installing8-3

registering2-1

upgrading 4.0(x) to version 4.0(3)11-1

Cisco Unity System Preparation Assistant5-2

manual procedures for software installed byC-1

Cisco Unity Telephony Integration Manager, running8-8

Cisco Unity trace logs, moving12-26

Cisco Unity UMR, moving12-26

Cisco Unity user licenses, adding12-12

configuring

Cisco Unity for message store8-7

Cisco Unity software8-3

dual NICs in Cisco Unity server5-8

IIS so Cisco Unity Administrator and Status Monitor use Anonymous authentication10-6

Lotus Notes to use Cisco Unity account6-3

pcAnywhere9-2

RAID arrays4-1

services8-6

TCP/IP properties5-8

connecting

Cisco Unity server to network5-7

peripheral devices to Cisco Unity server3-5

phone system to Cisco Unity server3-5

conventions, documentationix

creating

accounts for the Cisco Unity installation7-2

D

D/120JCT-EuroA-4

D/120JCT-LSA-4

D/240PCI-T1A-8

D/41EPCIA-1

D/41JCT-EuroA-1

D/41JCT-LSA-1

data store, installing manuallyC-4

demonstration system, default license file for2-3

DHCP, reserving IP address in5-8

Dialogic. See voice cards

Digital Networking, adding12-26

directory and message store services account

creating7-2

description7-2

setting rights and permissions with Cisco Unity Permissions wizard7-4

disabling

Cisco Security Agent service5-11, 11-3

Found New Hardware wizard for voice cards5-6

virus-scanning services5-11, 11-3

documentation

audience and useix

conventionsix

required for the Cisco Unity installation2-3

domain

accounts required for the Cisco Unity installation7-1

adding Cisco Unity server to existing5-11

Domino server, preparing for Cisco Unity6-1

drive locations for files

determining2-3

large-scale system (table)2-5

medium-scale system (table)2-5

small-scale system (table)2-4

drivers-missing error message3-1

dual NICs, configuring5-8

E

error message, unknown PCI device3-1

Example Administrator account, securing against toll fraud8-15

excluding from virus scanning directory in which Cisco Unity is installed8-14

exiting Cisco Unity softwareB-1

F-G

files, drive locations for2-3

folder settings, changing in Windows Explorer5-10

Found New Hardware wizard, disabling for voice cards5-6

H

hot fix associated with Microsoft Security Bulletin MS03-007, installing manuallyC-6

I

IIS, configuring so Cisco Unity Administrator and Status Monitor use Anonymous authentication10-6

installation

accounts required for7-1

overview of mandatory tasks1-1

required documentation for2-3

installation account

creating7-2

description7-2

installing

administration software for MSDE5-5

browser with Cisco Unity System Preparation Assistant5-2

Cisco Security Agent for Cisco Unity5-7

Cisco Unity software8-3

data store, manuallyC-4

hot fix associated with Microsoft Security Bulletin MS03-007, manuallyC-6

Internet Explorer 6.0 Service Pack 1, manuallyC-3

license files8-6

Lotus Notes on Cisco Unity server6-3

Message Queuing Services, manuallyC-3

Microsoft .NET Framework, manuallyC-6

Microsoft Certificate Services component8-2

MSDE, manuallyC-4

MSDE with Cisco Unity System Preparation Assistant5-2

MSXML 3.0 with Service Pack 1, manuallyC-1

NNTP Service, manuallyC-2

pcAnywhere9-2

recommended service packs (modifying 4.0(3) system)12-27

recommended service packs and updates9-1

recommended updates (modifying 4.0(3) system)12-27

RSA SecurID9-2

service packs and updates with Cisco Unity System Preparation Assistant5-2

SQL Server, manuallyC-4

SQL Server with Cisco Unity System Preparation Assistant5-2

virus-scanning software5-6

voice cards3-1

Windows 2000 Server4-4

Windows 2000 Service Pack 3, manuallyC-3

Windows components with Cisco Unity System Preparation Assistant5-2

Windows Terminal Services, manuallyC-2

Integrated Windows authentication

advantages and disadvantages of10-2

how it works with Cisco Unity Administrator10-3

using with Cisco Unity Administrator10-2

integrating phone system with Cisco Unity8-8

Intel Dialogic. See voice cards

Internet Explorer 6.0 Service Pack 1, manually installingC-3

Internet Subscribers, adding12-26

IP/TCP properties, configuring5-8

IP address

assigning static5-8

reserving in DHCP5-8

verifying5-9

IP integration, adding12-28

J-K

jumpers and switches

D/240PCI-T1A-9

D/41EPCIA-2

D/41JCT-LS and D/41JCT-EuroA-4

L

languages, adding12-15

license files

default for Cisco Unity demonstration system2-3

getting a replacement copy2-2

installing8-6

obtaining2-1

local services account7-2

logical drives, setting up4-9

Lotus Notes

configuring to use Cisco Unity account6-3

installing on Cisco Unity server6-3

M

MAC address of Cisco Unity computer2-1

manual procedures for software installed by Cisco Unity System Preparation AssistantC-1

Message Queuing Services, manually installingC-3

message store, configuring Cisco Unity for8-7

Microsoft .NET Framework, installing manuallyC-6

Microsoft Certificate Services component, installing8-2

missing-drivers error message3-1

moving

Cisco Unity trace logs and UMR12-26

SQL Server or MSDE databases and transaction log files8-16

MSDE

installing administration software for5-5

installing manuallyC-4

installing with Cisco Unity System Preparation Assistant5-2

moving databases8-16

setting sa password5-5

upgrading to SQL Server 200012-9

MSXML 3.0 with Service Pack 1, manually installingC-1

N

network

connecting Cisco Unity server to5-7

verifying connection5-9

networking options, adding12-26

network interface card. See NICs5-8

NICs, configuring dual5-8

NNTP Service, manually installingC-2

non-universal PCI cards, slot placement3-1

NTLM authentication10-2

O

obtaining license files2-1

P

PAK, location of2-1

passwords

changing for the Example Administrator account8-15

sa for MSDE5-5

pcAnywhere

installing9-2

recommended configuration for9-2

peripheral devices, attaching3-5

permissions

set by Cisco Unity Permissions wizardD-1

setting with Cisco Unity Permissions wizard7-4

Permissions wizard. See Cisco Unity Permissions wizard

phone system

connecting to Cisco Unity server3-5

integrating with Cisco Unity and testing integration8-8

Platform Configuration discs

utility for configuring RAID arrays4-2

utility to install Windows 2000 Server4-4

ports. See voice messaging ports

preparing

Domino server(s) for Cisco Unity6-1

procedures

adding the /3GB switch to Boot.ini8-19

adding the Cisco Unity administration account to the Domain Admins group (only when the Cisco Unity server is a domain controller)7-4

adding the Cisco Unity administration account to the local Administrators group (only when the Cisco Unity server is a member server)7-3

adding the Cisco Unity server to an existing domain5-11

attaching peripheral devices and connecting the phone system3-5

changing folder settings in Windows Explorer5-10

changing the password on the Example Administrator account8-15

changing the pcAnywhere video mode to Compatibility9-2

configuring dual NICs in the Cisco Unity server5-8

configuring IIS so that the Cisco Unity Administrator and Status Monitor use Anonymous authentication10-6

configuring Lotus Notes to use the Cisco Unity account6-4

configuring pcAnywhere so that it does not start automatically when you restart the server9-2

configuring services8-6

configuring TCP/IP properties5-9

configuring the message store8-7

configuring the RAID arrays by using the Cisco-provided utility (HP)4-2

configuring the RAID arrays by using the Cisco-provided utility (IBM)4-2

configuring the RAID arrays by using the manufacturer-provided utility4-3

connecting the Cisco Unity server to the network5-7

creating domain accounts for Cisco Unity installation, administration, and services7-3

determining the current setting for the Intel Dialogic quiet parameterA-11

disabling the Found New Hardware wizard for the voice cards5-6

excluding from virus scanning the directory in which Cisco Unity is installed8-14

getting the MAC address of the Cisco Unity computer2-2

installing Enterprise Manager for MSDE5-5

installing license files8-6

installing Lotus Notes on the Cisco Unity server6-3

installing the Cisco Unity software8-4

installing the Microsoft Certificate Services component8-3

procedures (continued)

installing voice cards in the Cisco Unity computer or in an expansion chassis3-3

installing Windows 2000 Server by using the Cisco Unity Platform Configuration discs (HP)4-5

installing Windows 2000 Server by using the manufacturer's guided system-setup utility and a retail Windows 2000 disc4-7

installing Windows 2000 Server by using the Platform Configuration discs (IBM)4-6

integrating the phone system with Cisco Unity8-8

moving SQL or MSDE databases and transaction log files8-16

preparing the Domino server(s) for Cisco Unity6-2

registering and obtaining license files2-2

removing Intel Dialogic softwareA-12

resetting the Intel Dialogic quiet parameterA-13

running Cisco Unity System Preparation Assistant5-2

running the Cisco Unity Permissions wizard7-5

selecting the country for D/120JCT-Euro voice cardsA-7

setting pcAnywhere to run on one or more specific processors9-3

setting the D/120JCT-LS and D/120JCT-Euro card switchesA-6

setting the D/240PCI-T1 protocolA-10

setting the D/41EPCI card switches and jumpersA-2

setting the D/41JCT-LS and D/41JCT-Euro card switches and jumpersA-4

setting the D240PCI-T1 card switches and jumpersA-9

setting the sa password for MSDE5-5

setting up the Cisco Unity Administrator and Status Monitor to use SSL8-14

setting up the logical drives4-9

verifying the IP address and the network connection5-10

product authorization key, location of2-1

Q

quiet parameter

determining Intel DialogicA-11

resetting Intel DialogicA-13

R

RAID arrays

configuring4-1

utilities on server manufacturer disc4-3

utility on Platform Configuration discs4-2

re-enabling

Cisco Security Agent service8-19, 11-12

virus-scanning services8-19, 11-12

registering Cisco Unity software2-1

removing

Intel Dialogic softwareA-11

voice cards12-2

reserving IP address in DHCP5-8

resetting

Intel Dialogic quiet parameterA-13

rights, setting with Cisco Unity Permissions wizard7-4

RSA SecurID, installing9-2

S

sa password, setting for MSDE5-5

securing the Example Administrator account against toll fraud8-15

service packs

installing recommended9-1

installing recommended (modifying 4.0(3) system)12-27

installing with Cisco Unity System Preparation Assistant5-2

services, configuring8-6

setting

rights and permissions with Cisco Unity Permissions wizard7-4

sa password for MSDE5-5

setting up

Cisco Unity Administrator and Status Monitor to use SSL8-14

Cisco Unity to use SSL, manuallyE-1

logical drives4-9

the Cisco PCA to use SSL8-8

Setup program, Cisco Unity8-3

SIP integration, adding12-28

software

configuring for D/120JCT-Euro voice cardA-7

configuring for D/240PCI-T1 voice cardA-10

exiting Cisco UnityB-1

installing Cisco Unity8-3

installing Lotus Notes on Cisco Unity server6-3

registering Cisco Unity2-1

removing Intel DialogicA-11

upgrading Cisco Unity 4.0(x) to version 4.0(3)11-1

SQL Server

installing Enterprise Manager for MSDE5-5

installing manuallyC-4

installing with Cisco Unity System Preparation Assistant5-2

moving databases8-16

upgrading from MSDE 200012-9

SSL

determining whether to use8-2

installing Microsoft Certificate Services component8-2

manual procedures for setting up Cisco Unity to useE-1

setting up Cisco Unity Administrator and Status Monitor to use8-14

setting up the Cisco PCA to use8-8

static IP address, assigning5-8

Status Monitor, setting up to use SSL8-14

switch /3GB, adding to Boot.ini (Windows 2000 Advanced Server)8-19

switches and jumpers

D/240PCI-T1A-9

D/41EPCIA-2

D/41JCT-LS and D/41JCT-EuroA-4

T

task lists

adding, exchanging, or removing voice cards12-2

adding an IP integration (Cisco CallManager or SIP)12-28

adding Cisco Unity user licenses12-13

adding languages12-15

adding text to speech12-21

adding voice messaging ports12-6

modifying Cisco Unity 4.0(3) system12-1

upgrading Cisco Unity 4.0(x) software to version 4.0(3)11-1

TCP/IP properties, configuring5-8

text to speech, adding12-20

toll fraud, preventing8-15

trace logs, moving12-26

transaction log files, moving8-16

U

UMR, moving12-26

universal PCI voice cards, slot placement3-1

unknown PCI device error message3-1

updates

installing recommended9-1

installing recommended (modifying 4.0(3) system)12-27

upgrading

Cisco Unity 4.0(x) software to version 4.0(3)11-1

MSDE 2000 to SQL Server 200012-9

user licenses, adding Cisco Unity12-12

utilities

RAID array configuration, on disc from server manufacturer4-3

RAID array configuration, on Platform Configuration discs4-2

Windows 2000 Server installation, on disc from server manufacturer4-7

Windows 2000 Server installation, on Platform Configuration discs4-4

UTIM. See Cisco Unity Telephony Integration Manager

V

verifying IP address and network connection5-9

virus scanning

disabling services5-11, 11-3

excluding directory in which Cisco Unity is installed8-14

installing software5-6

re-enabling services8-19, 11-12

voice cards

adding, exchanging, or removing12-2

D/120JCT-EuroA-4

D/120JCT-LSA-4

D/240PCI-T1A-8

D/41EPCIA-1

D/41JCT-EuroA-1

D/41JCT-LSA-1

disabling Found New Hardware wizard for5-6

installing3-1

removing Intel Dialogic softwareA-11

slot placement3-1

voice messaging ports, adding12-6

W-Z

Windows 2000 Advanced Server

adding /3GB switch to Boot.ini to improve Cisco Unity performance8-19

See also Windows 2000 Server

Windows 2000 Server, installing4-4

Windows 2000 Service Pack 3, manually installingC-3

Windows components, installing with Cisco Unity System Preparation Assistant5-2

Windows Explorer, changing folder settings in5-10

Windows Terminal Services, manually installingC-2