Table Of Contents
A - B - C - D - E - H - L - M - N - O - P - Q - R - S - T - U - V -
Index
A
accounts
administration7-3
creating for the Cisco Unity installation7-4
directory services7-3
installation7-3
local services7-3
message store services7-3
required for the Cisco Unity installation7-2
resetting SQL Server services logon5-18
setting Exchange permissions for7-17
Active Directory
extending schema for Cisco Unity6-12
installing5-15
adding
administration account to an admins group7-9
AMIS Networking12-35
Bridge Networking12-37
Cisco CallManager integration12-43
Cisco Unity server to existing domain5-15
Cisco Unity user licenses12-18
Digital Networking12-41
Internet Subscribers12-41
IP integration12-43
languages12-20
SIP integration12-43
SMTP Networking12-41
text to speech12-28
voice cards12-3
voice messaging ports12-10
VPIM Networking12-39
administration account
adding to an admins group7-9
creating7-4
description7-3
AMIS Networking, adding12-35
Anonymous authentication
advantages and disadvantages of10-3
how it works with Cisco Unity Administrator10-6
using with Cisco Unity Administrator10-3
assigning IP address5-12
attaching peripheral devices to Cisco Unity server3-6
authentication methods available for Cisco Unity Administrator10-3
B
Bridge Networking, adding12-37
C
challenge/response authentication10-3
changing
Cisco Unity Administrator authentication method12-43
folder settings in Windows Explorer5-14
Cisco CallManager integration, adding12-43
Cisco ICS 7750, installing Cisco Unity in1-10
Cisco IDS Host Sensor
configuring9-6
disabling Agent before running installation programs5-4
installing Agent9-6
re-enabling Agent after running installation programs8-15
Cisco Unity Administrator
authentication methods available10-3
description10-2
determining authentication method to use10-3
Cisco Unity Installation and Configuration Assistant
configuring message store8-8
configuring services8-7
description8-2
installing Cisco Unity software8-2
installing license files8-5
integrating phone system with Cisco Unity and testing integration8-12
Cisco Unity Install License File wizard, running8-5
Cisco Unity Message Store Configuration wizard, running8-8
Cisco Unity Permissions wizard
permissions set byD-1
running with Exchange 2000 message store7-12
running with Exchange 5.5 message store7-16
setting rights and permissions7-11
Cisco Unity server
adding to existing domain5-15
attaching peripheral devices to3-6
placement of3-6
restartingB-3
shutting downB-3
Cisco Unity Services Configuration wizard, running8-7
Cisco Unity software
exitingB-1
installing8-2
registering2-2
Cisco Unity System Preparation Assistant5-5
manual procedures for software installed byC-1
Cisco Unity Telephony Integration Manager, running8-12
Cisco Unity user licenses, adding12-18
configuring
Cisco IDS Host Sensor9-6
Cisco Unity software8-2
IIS for Anonymous authentication10-7
message store8-8
pcAnywhere9-3
RAID arrays4-2
services8-7
connecting
Cisco Unity server to network5-11
peripheral devices to Cisco Unity server3-6
phone system to Cisco Unity server3-6
conventions, documentationxvi
creating
accounts for the Cisco Unity installation7-4
organizational units and mailbox store6-13
customizing Cisco Unity platform5-1
D
D/120JCT-EuroA-5
D/120JCT-LSA-5
D/240PCI-T1A-10
D/41EPCIA-1
D/41JCT-EuroA-1
D/41JCT-LSA-1
databases, moving Exchange 2000 (VM, Exchange on Cisco Unity server)6-11
data store, installing manuallyC-5
Dialogic. See voice cards
Digital Networking, adding12-41
directory services account
description7-3
setting Exchange permissions for7-17
disabling
Cisco IDS Host Sensor Agent before running installation programs5-4
virus-scanning services before running installation programs5-3
distributing root certificate to trusted root store for all users in domain11-8
documentation
audience and usexv
conventionsxvi
required for the Cisco Unity installation2-4
domain
accounts required for the Cisco Unity installation7-2
adding Cisco Unity server to existing5-15
distributing root certificate to trusted root store for all users in11-8
Domainprep, running on Cisco Unity server (VM, Exchange on Cisco Unity server)6-9
drive locations for files
determining2-5
large-scale system (table)2-8
medium-scale system (table)2-7
small-scale system (table)2-6
dual network interface card configuration5-11
E
Exchange
installing 2000 software (UM, Exchange on separate server)6-2
installing 2000 software (VM, Exchange on Cisco Unity server)6-8
installing 2000 software (VM, Exchange on separate server)6-7
installing 5.5 software (UM, Exchange on separate server)6-4
moving 2000 transaction and system logs, and databases (VM, Exchange on Cisco Unity server)6-11
required permissions (table)7-18
setting permissions manually7-17
exiting Cisco Unity softwareB-1
extending Active Directory schema for Cisco Unity6-12
F-G
files, drive locations for2-5
folder settings, changing in Windows Explorer5-14
Forestprep, running on Cisco Unity server (VM, Exchange on Cisco Unity server)6-9
H
hardware, setting up3-1
I-K
IIS, configuring for Anonymous authentication10-7
installation
accounts required for7-2
mandatory tasks for Cisco Unity1-1
preparing for2-1
required documentation for2-4
installation account
creating7-4
description7-3
setting Exchange permissions for7-17
installing
Active Directory5-15
administration software for MSDE5-9
browser with Cisco Unity System Preparation Assistant5-5
Cisco IDS Host Sensor Agent9-6
Cisco Unity in Cisco ICS 7750, task list1-10
Cisco Unity on qualified server, task list1-2
Cisco Unity software8-2
database with Cisco Unity System Preparation Assistant5-5
data store, manuallyC-5
Exchange 2000 software (UM, Exchange on separate server)6-2
Exchange 2000 software (VM, Exchange on Cisco Unity server)6-8
Exchange 2000 software (VM, Exchange on separate server)6-7
Exchange 5.5 software (UM, Exchange on separate server)6-4
Internet Explorer 6.0 Service Pack 1, manuallyC-5
license files8-5
Message Queuing Services, manuallyC-3
MSDE 2000, manuallyC-5
MSXML 3.0 with Service Pack 1, manuallyC-2
NNTP Service, manuallyC-3
operating system4-1
optional software9-1
pcAnywhere9-3
recommended service packs and updates9-2
RSA SecurID9-2
service packs (modifying 4.0 system)12-42
service packs with Cisco Unity System Preparation Assistant5-5
SQL Server 2000, manuallyC-5
virus-scanning software9-5
voice cards3-2
Windows 2000 Server4-4
Windows 2000 Service Pack 3, manuallyC-4
Windows components with Cisco Unity System Preparation Assistant5-5
Windows Terminal Services, manuallyC-2
Integrated Windows authentication
advantages and disadvantages of10-3
how it works with Cisco Unity Administrator10-4
using with Cisco Unity Administrator10-3
integrating phone system with Cisco Unity and testing integration8-12
Intel Dialogic. See voice cards
Internet Explorer 6.0 Service Pack 1, manually installingC-5
Internet Subscribers, adding12-41
IP address
assigning5-12
reserving in DHCP5-12
verifying5-13
IP integration, adding12-43
L
languages, adding12-20
LDAP, changing port number of Exchange 5.5 server (when Active Directory is installed)6-5
license files
installing8-5
obtaining2-2
local services account7-3
logical drives, setting up4-10
logs, moving Exchange 2000 transaction and system (VM, Exchange on Cisco Unity server)6-11
M
MAC address of Cisco Unity computer, getting2-2
mailbox store, creating6-13
manual procedures for software installed by Cisco Unity System Preparation AssistantC-1
Message Queuing Services, manually installingC-3
message store
configuring8-8
setting up6-1
message store services account
description7-3
setting Exchange permissions for7-17
modifying
Cisco Unity 4.0 system12-1
Cisco Unity Administrator authentication method12-43
moving
SQL or MSDE databases and transaction log files8-16
trace logs12-41
UMR12-41
MSDE
installing administration software5-9
installing manuallyC-5
installing with Cisco Unity System Preparation Assistant5-5
moving databases8-16
setting sa password5-9
MSXML 3.0 with Service Pack 1, manually installingC-2
N
network
connecting the Cisco Unity server to5-11
verifying connection5-13
NIC, dual configuration5-11
NNTP Service, manually installingC-3
NTLM authentication10-3
O
obtaining license files2-2
operating system, installing4-1
optional software, installing9-1
organizational units, creating6-13
OUs. See organizational units
P
pcAnywhere
installing9-3
recommended configuration for9-3
peripheral devices, attaching3-6
permissions
manually setting Exchange7-17
required Exchange (table)7-18
set by Cisco Unity Permissions wizardD-1
setting with Cisco Unity Permissions wizard7-11
Permissions wizard. See Cisco Unity Permissions wizard
phone system
connecting to Cisco Unity server3-6
integrating with Cisco Unity and testing integration8-12
platform, customizing Cisco Unity5-1
Platform Configuration discs
utility for configuring RAID arrays4-2
utility to install Windows 20004-5
ports. See voice messaging ports
preparing for installation2-1
procedures
adding administration account to Domain Admins group7-10
adding administration account to local Administrators group7-9
adding Cisco Unity server to existing domain5-17
adding the root certificate to the domain Group Policy for trusted root certificate authorities11-10
assigning a static IP address5-13
attaching peripheral devices and connecting the phone system3-6
changing folder settings in Windows Explorer5-15
changing LDAP port number of Exchange 5.5 server (when Active Directory is installed)6-5
changing pcAnywhere video mode to Compatibility9-4
configuring Cisco IDS Host Sensor9-7
configuring dual NICs in the Cisco Unity server5-12
configuring IIS so that the Cisco Unity Administrator uses Anonymous authentication10-7
configuring pcAnywhere so it does not start automatically when you restart server9-3
configuring RAID arrays by using Cisco-provided utility (HP)4-2
configuring RAID arrays by using Cisco-provided utility (IBM)4-3
configuring RAID arrays by using manufacturer-provided utility4-4
configuring services8-7
configuring the message store, Exchange 20008-8
configuring the message store, Exchange 5.58-10
connecting Cisco Unity server to network5-11
creating a certificate request11-5
enabling IIS to use SSL11-7
exporting the CA root certificate11-9
extending Active Directory schema6-12
getting MAC address of Cisco Unity computer2-2
installing Active Directory5-16
installing Cisco IDS Host Sensor Agent9-6
installing Enterprise Manager (for MSDE)5-9
installing Exchange 2000 administration software on Cisco Unity server (UM, Exchange on separate server)6-3
installing Exchange 2000 administration software on Cisco Unity server (VM, Exchange on separate server)6-7
installing Exchange 2000 on Cisco Unity server (VM, Exchange on Cisco Unity server)6-10
installing Exchange 2000 Service Pack 2 (UM, Exchange on separate server)6-3
installing Exchange 2000 Service Pack 2 (VM, Exchange on Cisco Unity server)6-11
installing Exchange 2000 Service Pack 2 (VM, Exchange on separate server)6-8
installing Exchange 2000 software (UM, Exchange on separate server)6-2
installing Exchange 5.5 administration software on Cisco Unity server (UM, Exchange on separate server)6-5
installing Exchange 5.5 Service Pack 4 (UM, Exchange on separate server)6-6
installing Exchange 5.5 software (UM, Exchange on separate server)6-4
installing license files (without failover or on primary server with failover)8-5
installing the certificate11-7
installing the Cisco Unity software8-3
installing the default license file on the secondary Cisco Unity server8-6
installing the Microsoft Certificate Services component11-4
installing voice cards3-4
installing Windows 2000 by using manufacturer's guided system-setup utility4-8
installing Windows 2000 by using Platform Configuration discs (HP)4-5
installing Windows 2000 by using Platform Configuration discs (IBM)4-6
integrating the phone system with Cisco Unity and testing the integration (without failover or on a primary server with failover)8-12
integrating the phone system with Cisco Unity on the secondary server8-13
issuing the certificate11-6
moving Exchange 2000 transaction and system logs, and databases (VM, Exchange on Cisco Unity server)6-11
moving SQL or MSDE databases and transaction log files8-16
registering Cisco Unity software and obtaining license files2-3
resetting SQL Server services logon accounts5-18
running Cisco Unity Permissions wizard with Exchange 2000 message store7-12
running Cisco Unity Permissions wizard with Exchange 5.5 message store7-16
running Cisco Unity System Preparation Assistant5-5
running Domainprep on Cisco Unity server (VM, Exchange on Cisco Unity server)6-9
running Forestprep on Cisco Unity server (VM, Exchange on Cisco Unity server)6-9
setting pcAnywhere to run on one or more specific processors9-4
setting sa password for MSDE5-10
setting up logical drives4-10
submitting the certificate request11-6
verifying IP address and network connection5-13
Q
quiet parameter
determining Intel DialogicA-15
resetting Intel DialogicA-18
R
RAID arrays
configuring4-2
utilities on server manufacturer disc4-3
utility on Platform Configuration discs4-2
re-enabling
Cisco IDS Host Sensor Agent after running installation programs8-15
virus-scanning services after running installation programs8-14
registering Cisco Unity software2-2
removing
Intel Dialogic softwareA-15
voice cards12-3
reserving IP address in DHCP5-12
resetting security-monitoring software after running installation programs8-14
restarting Cisco Unity serverB-3
rights, setting with Cisco Unity Permissions wizard7-11
root certificate, distributing to trusted root store for all users in domain11-8
RSA SecurID, installing9-2
S
sa password, setting for MSDE5-9
schema, extending Active Directory for Cisco Unity6-12
security-monitoring software
resetting after running installation programs8-14
setting before running installation programs5-3
service packs
installing (modifying 4.0 system)12-42
installing Exchange 2000 SP2 (UM, Exchange on separate server)6-3
installing Exchange 2000 SP2 (VM, Exchange on Cisco Unity server)6-11
installing Exchange 2000 SP2 (VM, Exchange on separate server)6-8
installing Exchange 5.5 SP4 (UM, Exchange on separate server)6-6
installing recommended9-2
installing with Cisco Unity System Preparation Assistant5-5
services, configuring8-7
services account
creating7-4
description7-3
setting Exchange permissions for7-17
setting
Exchange permissions, manually7-17
rights and permissions with Cisco Unity Permissions wizard7-11
sa password for MSDE5-9
security-monitoring software before running installation programs5-3
setting up
Cisco Unity to use SSL11-4
hardware3-1
logical drives4-10
message store6-1
Setup program, Cisco Unity8-2
shutting down Cisco Unity serverB-3
SIP integration, adding12-43
SMTP Networking, adding12-41
software
exiting Cisco UnityB-1
installing Cisco Unity8-2
installing Exchange 2000 administration, on Cisco Unity server (UM, Exchange on separate server)6-3
installing Exchange 2000 administration, on Cisco Unity server (VM, Exchange on separate server)6-7
installing Exchange 2000 on Cisco Unity server (VM, Exchange on Cisco Unity server)6-10
installing Exchange 5.5 administration, on Cisco Unity server (UM, Exchange on separate server)6-5
installing optional9-1
registering Cisco Unity2-2
removing Intel DialogicA-15
SQL
installing Enterprise Manager for MSDE5-9
installing manuallyC-5
installing with Cisco Unity System Preparation Assistant5-5
moving databases8-16
resetting logon accounts5-18
SSL
determining whether to use11-2
setting up Cisco Unity to use11-4
T
task lists
adding, exchanging, or removing voice cards in 4.0 system (with failover)12-5
adding, exchanging, or removing voice cards in 4.0 system (without failover)12-4
adding AMIS Networking12-36
adding an IP integration (Cisco CallManager or SIP) (with failover)12-44
adding an IP integration (Cisco CallManager or SIP) (without failover)12-43
adding Bridge Networking12-37
adding Cisco Unity user licenses (with failover)12-19
adding Cisco Unity user licenses (without failover)12-18
adding languages (with failover)12-22
adding languages (without failover)12-21
adding text to speech (with failover)12-29
adding text to speech (without failover)12-28
adding voice messaging ports (with failover)12-11
adding voice messaging ports (without failover)12-11
adding VPIM Networking12-39
installing Cisco Unity in Cisco ICS 77501-10
installing Cisco Unity on qualified server1-2
modifying Cisco Unity 4.0 system12-2
upgrading a Cisco Unity 2.x system to version 4.014-2
upgrading Cisco Unity version 3.x to version 4.0 when failover is configured13-4
upgrading Cisco Unity version 3.x to version 4.0 without failover13-2
text to speech, adding12-28
trace logs, moving12-41
transaction log files, moving8-16
U
UMR, moving12-41
updates, installing recommended9-2
upgrading
Cisco Unity 2.x system to version 4.014-1
Cisco Unity version 3.x to version 4.013-1
user licenses, adding Cisco Unity12-18
utilities
RAID array configuration, on disc from server manufacturer4-3
RAID array configuration, on Platform Configuration discs4-2
Windows 2000 installation, on disc from server manufacturer4-8
Windows 2000 installation, on Platform Configuration discs4-5
UTIM. See Cisco Unity Telephony Integration Manager
V
verifying IP address and network connection5-13
virus-scanning
disabling services before running installation programs5-3
installing software9-5
re-enabling services after running installation programs8-14
voice cards
adding, exchanging, or removing12-3
D/120JCT-EuroA-5
D/120JCT-LSA-5
D/240PCI-T1A-10
D/41EPCIA-1
D/41JCT-EuroA-1
D/41JCT-LSA-1
installing3-2
removing softwareA-15
voice messaging ports, adding12-10
VPIM Networking, adding12-39
W-Z
Windows 2000 Server, installing4-4
Windows 2000 Service Pack 3, manually installingC-4
Windows Explorer, changing folder settings5-14
Windows Terminal Services, manually installingC-2