Contents
- System Release Notes for IP Telephony: Cisco Unified Communications System Release 9.0(1)
- Overview
- Tested Functionality
- Feature Testing
- Deployment Models
- Upgrade Paths
- New and Changed Features
- Cisco Unified Communications Manager
- Cisco Business Edition 3000
- Cisco Unified Communications Manager IM and Presence Service
- Cisco Prime Collaboration Manager
- Cisco Services Ready Engine Virtualization
- Cisco Unified Contact Center Express
- Cisco Unified SIP Proxy
- Cisco Emergency Responder
- Cisco Unified Attendant Console Business Edition
- Cisco Unified Enterprise Attendant Console
- Cisco Unified MeetingPlace
- Cisco Unity Connection
- Cisco Unity Express
- Cisco Unified IP Phone Support
- Cisco Virtualization Experience Clients
- Cisco TelePresence
- Cisco Cius
- Cisco IP Communicator
- Cisco Unified Personal Communicator
- Cisco UC Integration for Microsoft Lync
- Unified Computing System C-Series Blade Servers (Unified Communications Virtualization)
- Cisco IOS Extended Maintenance Deployment 15.1(4)M3
- Cisco 4451-X Integrated Services Router
- System Requirements
- End-of-Sale Components
- Deployment Considerations
- Latest Software Upgrades and Licenses
- Software Version Matrix
- Firmware Version Matrix
- Related Documentation
- System Documentation
- Manageability Documentation
- Product Documentation
- Limitations and Restrictions
- Important Notes
- DTMF Signaling Type 'no preference' with DTMF Relay sip-kpml
- Cisco Unified Contact Center Express Compatibility Considerations
- Secure SIP Trunk Security Profile Considerations
- Critical Caveats
- Call Failure on Shared Lines after Node Restart
- Call Failure During Extended End-to-End RSVP Traffic
- Resolved Caveats
- Open Caveats
- Troubleshooting
- Documentation, Support, and Security Guidelines
- Documentation Updates
System Release Notes for IP Telephony: Cisco Unified Communications System Release 9.0(1)
- Overview
- Tested Functionality
- New and Changed Features
- System Requirements
- Software Version Matrix
- Firmware Version Matrix
- Related Documentation
- Limitations and Restrictions
- Troubleshooting
- Documentation, Support, and Security Guidelines
- Documentation Updates
Overview
As part of its standard methodology Cisco Systems performs system-wide testing of the Cisco Unified Communications family of products to supplement the product-level testing performed on each Cisco Unified Communications product.
A major deliverable of the System Release and Cisco Unified Communications System testing is a recommendation of compatible software releases that have been verified by the testing teams. The recommendations are not exclusive and are in addition to interoperability recommendations for each of the individual voice application or voice infrastructure products.
For information about component software releases for Cisco Unified Communications System Release 9.0(1), see System Requirements. Software compatibility data for all Cisco Unified Communications System releases, as well as updated compatibility information for this release, is available from the Cisco Unified Communications Compatibility Tool at:
http://tools.cisco.com/ITDIT/vtgsca
This document focuses on the IP telephony components of Cisco Unified Communications System testing. Information about contact center components that were tested for Cisco Unified Communications System System is available at: http://cisco.com/go/unified-techinfo.
This document provides release notes for the testing conducted on systems including the following types of components:
- Call control components, such as Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Business Edition, and Cisco Unified Presence
- Voice applications, such as Cisco Emergency Responder
- Conferencing components, such as Cisco Unified MeetingPlace, and Cisco Unified Videoconferencing
- Voicemail and unified messaging components, such as Cisco Unity Connection and Cisco Unity Express
- Endpoints and clients, such as Cisco Unified IP Phones 6900, 7900, 8900, and 9900 Series, Cisco Unified Personal Communicator, and Cisco UC Integration™ for Microsoft Lync and Cisco Unified Communications for RTX (UC for RTX)
- Communications infrastructure devices, such as Cisco routers, gateways/gatekeepers, and switches
Note
For a more complete description of IP telephony components included in Unified Communications System Release 9.0(1), see New and Changed Features.
Tested Functionality
Feature Testing
The system-wide testing of IP telephony functionality for Cisco Unified Communications System Release 9.0(1) included the following features:
- Cisco Unified Communications Manager 9.0(1)
- Cisco Unified Border Element
- Cisco Unified Border Element for ASR
- Cisco Emergency Responder
- Cisco Jabber for iPad
- Cisco Unified Communications Manager Express - SRTS 9.0
- Unified IP Phones 7900, 8900, 9900
- Mobility
- Pervasive Video
- Platform Evolution
- Cisco Unity Connection
- Cisco Virtual Desktop Infrastructure--Virtualization Experience Infrastructure
Deployment Models
The system-wide testing of IP telephony functionality for Cisco Unified Communications System Release 9.0(1) included the following deployment models:
- Campus
- Multisite with Centralized Call Processing w/Remote Site Survivability (SRST Router)
- Multisite with Distributed Call Processing
- Unified CM Session Management Edition
- Clustering Over the IP WAN
- Unified Communications on Virtualized Servers
- Call Routing and Dial Plan Distribution Using Call Control Discovery for the Service Advertisement Framework
- Cloud deployment for Hosted UC&C offering
Upgrade Paths
The system-wide testing of IP telephony functionality for Cisco Unified Communications System Release 9.0(1) included the following upgrade paths:
- Single stage upgrade of IP telephony components from Cisco Unified Communications System Release 8.5(1) to Cisco Unified Communications System Release 9.0(1). For a list of the base Release 8.5(1) versions, see System Release Notes for IP Telephony: Cisco Unified Communications System, Release 8.5(1) at: http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC8.5.1/release_notes/rnipt851.html
- Single stage upgrade of IP telephony components from Cisco Unified Communications System Release 8.6(1) to Cisco Unified Communications System Release 9.0(1). For a list of the base Release 8.6(1) versions, see System Release Notes for IP Telephony: Cisco Unified Communications System, Release 8.6(1) at: http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC8.6.1/release_notes/rnipt861.html
For system upgrade procedures to Cisco Unified Communications System Release 9.0(1), see the System Installation and Upgrade Manual for IP Telephony.
New and Changed Features
Cisco Unified Communications System Release 9.0(1) integrates telephony, conferencing (voice and web), and messaging products for enterprise IP customers in a variety of deployment models using SIP and SCCP endpoints over IP networks. The end-to-end system release for enterprise Cisco Unified Communications is centered on the latest Unified Communications Manager release.
The following sections provide brief overviews of new and enhanced features, and links to release note documentation, for Cisco Unified Communications System Release 9.0(1) major components.
- Cisco Unified Communications Manager
- Cisco Business Edition 3000
- Cisco Unified Communications Manager IM and Presence Service
- Cisco Prime Collaboration Manager
- Cisco Services Ready Engine Virtualization
- Cisco Unified Contact Center Express
- Cisco Unified SIP Proxy
- Cisco Emergency Responder
- Cisco Unified Attendant Console Business Edition
- Cisco Unified Enterprise Attendant Console
- Cisco Unified MeetingPlace
- Cisco Unity Connection
- Cisco Unity Express
- Cisco Unified IP Phone Support
- Cisco Virtualization Experience Clients
- Cisco TelePresence
- Cisco Cius
- Cisco IP Communicator
- Cisco Unified Personal Communicator
- Cisco UC Integration for Microsoft Lync
- Unified Computing System C-Series Blade Servers (Unified Communications Virtualization)
- Cisco IOS Extended Maintenance Deployment 15.1(4)M3
- Cisco 4451-X Integrated Services Router
Cisco Unified Communications Manager
Cisco Unified Communications Manager Release 9.0(1) includes new features and changes to functionality in the following areas:
- AS-SIP Line Endpoints
- Avatar device type
- Real-Time Transport Control Protocol
- Binary Floor Control Protocol
- Far End Camera Control
- Codec preferences
- Confirmed Answer and DVO VM detection
- CTI support for Native Call Queuing
- Enhanced E911 support
- Enhanced Location Call Admission Control
- Fixed Mobile Convergence (FMC) over SIP trunks without Smart Client
- G.Clear support for BRI interfaces
- Hunt Pilot connected number
- HuntList connected number CTI support
- HCS Anonymous Call Rejection ISC Trunks
- HCS supplementary services for VoLTE IMS mobile device
- IM and Presence service consolidated administration
- Multiple syslog destinations
- Native Call Queueing on CUCM
- NextGen mobile clients with QoE
- Originally Called Party Name in Placed Call History
- Pause in speed dials
- Record Line Key
- Secure Adhoc Conference MCU setup
- Secure Cross Cluster Extension Mobility
- Serviceability for locations CAC enhancements
- Session Trace enhancement
- SIP CLI handling change
- SIP Diversion Counter
- SIP normalization and transparency
- Single step IP and hostname changes in CUCM cluster
- SNMP and billing setup using syslog destination address
- URI dialing and Intercluster Lookup Service
- User Options page enhancements
- Video for SNR call
- Video over Wi-Fi
- XML Axis framework 2.0 update
- 2000 character LDAP filter size
Cisco Unified Communications Manager operates with the Enterprise License Manager (ELM). For more information about ELM, see the ELM User Guide at:
For detailed information about changes to Cisco Unified Communications Manager, see New and Changed Information for Cisco Unified Communications Manager, Release 9.0(1) at:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_release_notes_list.html
For more information about Release 9.0(1), see Release Notes for Cisco Unified Communications Manager, Release 9.0(1) at:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_release_notes_list.html
Cisco Business Edition 3000
Cisco Business Edition 3000 Release 8.6(4) includes the following features and functionality :
- Up to 300 users with 400 connected devices and up to 10 sites
- Telephone call processing, caller ID, call transfer, hold, conference, and hunt groups
- Voicemail powered by Cisco Unity Connection
- Direct call routing with Automated Attendant
- Mobility with single number reach
For information about features and functionality, see Release Notes for Cisco Business Edition 3000, Release 8.6(4) at:
http://www.cisco.com/en/US/products/ps11370/prod_release_notes_list.html
Cisco Unified Communications Manager IM and Presence Service
Cisco Unified Communications Manager and the IM and Presence Service are more closely integrated in Release 9.0(1).
For information about features and functionality, see Release Notes for Cisco Unified Communications Manager Release 9.0(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/9_0_1/CUCM_BK_RF912712_00_cucm-release-notes-90.html
Cisco Prime Collaboration Manager
Cisco Prime Collaboration Manager Release 1.2 is the first release for Cisco Prime Collaboration Manager to be included in a Cisco systems level UC release. Cisco Prime Collaboration Manager is a web-based application used to manage and troubleshoot end-to-end video collaboration over a borderless network. It provides service and network operators with a real-time unified view of all Cisco TelePresence sessions in progress.
Cisco Prime Collaboration Manager Release 1.2 includes the following features and functionality:
- Timely, end-to-end visibility that isolates video-related issues for sessions, endpoints, and the network.
- Reduced time to troubleshoot and recover from service-affecting problems
- Detailed analysis of the media path with critical fault and performance statistics
- Validation of large-scale deployments
- Comprehensive reporting features
For more information, see: http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6491/ps11433/ps11480/data_sheet_c78-689279.html
Cisco Services Ready Engine Virtualization
The Cisco Services Ready Engine Virtualization (Cisco SRE-V) product enables the VMware vSphere HypervisorTM (ESXi) to be provisioned on a Cisco Services Ready Engine (SRE) Service Module, and to host one or multiple virtual machines running various guest operating systems. The entire system is integrated with Generation 2 of the Cisco Integrated Services Router (ISR G2).
For information about features and functionality, see Release Notes for Cisco Services Ready Engine Virtualization 2.0 at:
http://www.cisco.com/en/US/products/ps11273/prod_release_notes_list.html
Cisco Unified Contact Center Express
Cisco Unified Contact Center Express 9.0(1) includes the following new features and changes to functionality:
- Web Chat
- Cisco Unified Intelligence Center
- Unified sign-on
- SELinux
- Cisco Mobile Skill Manager
- Increased High Availability recording space
For information about features and functionality, see Release Notes for Cisco Unified Contact Center Express Release 9.0(1) at:
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/prod_release_notes_list.html
Cisco Unified SIP Proxy
Cisco Unified SIP Proxy Release 8.5(3) is a maintenance release. There are no new features in this release.
For information about features and functionality, see Release Notes for Cisco Unified SIP Proxy Release 8.5 at:
http://www.cisco.com/en/US/products/ps10475/prod_release_notes_list.html
Cisco Emergency Responder
Cisco Emergency Responder Release 9.0(1) enhances the existing emergency 9-1-1 functionality offered by Cisco Unified Communications Manager. For information about features and functionality, see Release Notes for Cisco Emergency Responder 9.0 at:
http://www.cisco.com/en/US/products/sw/voicesw/ps842/prod_release_notes_list.html
Cisco Unified Attendant Console Business Edition
Cisco Unified Attendant Console Business Edition 9.0(1) includes the following new features and changes to functionality:
- New product edition (Premium Edition)
- Server redundancy (Premium Edition only)
- Queue Device Groups (Premium Edition only)
- Operator scalability
- Increased queue capacity (Premium Edition only)
- External directory sources: Active Directory and iPlanet (Premium Edition only)
- Queue overflow enhancements (Premium Edition only)
- Re-branding of Cisco Unified Attendant Console portfolio
- Cisco Unified Communications Manager 8.0(1) to 9.0(1) support
- Cisco Unified Presence 8.0(1) to 9.0(1) support
- Version-specific licensing
- Localization updates
- Accessibility updates
For information about features and functionality, see Release Notes for Cisco Unified Attendant Console Business Edition Version 9.0.1.10 at:
http://www.cisco.com/en/US/products/ps7282/prod_release_notes_list.html
Cisco Unified Enterprise Attendant Console
Cisco Unified Enterprise Attendant Console 9.0(1) includes the following changes to functionality:
For information about features and functionality, see Release Notes for Cisco Unified Enterprise Attendant Console Release 9.0(1) at:
http://www.cisco.com/en/US/products/ps7282/prod_release_notes_list.html
Cisco Unified MeetingPlace
Cisco Unified MeetingPlace 8.5.3 (8.5 MR1) is a maintenance release with bug fixes only.
For information about features and functionality, see Release Notes for Cisco Unified MeetingPlace Release 8.5 at:
http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_release_notes_list.html
Cisco Unity Connection
Cisco Unity Connection Release 9.0(1) includes the following new features and changes to functionality:
- Access to voice messages Using HTML (Intelligent) notifications
- Support for voice messages in the Exchange Sent Items folder
- API enhancements
- Support for SpeechView transcription error codes
Cisco Unity Connection operates with the Enterprise License Manager (ELM). For more information about ELM, see the ELM User Guide (Wiki) at:
http://wikicentral.cisco.com/display/PROJECT/ELM+User+Guide+%28Wiki%29
For information about features and functionality for Cisco Unity Connection, see Release Notes for Cisco Unity Connection Release 9.0(1) at:
http://www.cisco.com/en/US/products/ps6509/prod_release_notes_list.html
Cisco Unity Express
Cisco Unity Express 8.6.4 adds support for Cisco IP phone models 6941 and 8945.
For information about features and functionality, see Release Notes for Cisco Unity Express 8.6 at:
http://www.cisco.com/en/US/products/sw/voicesw/ps5520/prod_release_notes_list.html
Cisco Unified IP Phone Support
Cisco Unified IP Phones run on SIP firmware release 9.3(1). SIP Firmware Release 9.3(1) includes the following new features and changes to functionality:
- Assured services SIP
- Display Survivable Remote Site Telephony message
- Device invoked recording
- Edit speed dial without restart
- Extension mobility cross cluster enhancement
- Handset bass adjustment
- Pause in speed dial
- PLK Support for Queue Statistics
- RTCP hold on SIP
- Secure extension mobility cross cluster
- SIP Phone Alert Name in placed calls history
- Uniform Resource Identifier dialing
- Unique Call ID display
For a detailed description of SIP Firmware Release 9.3(1) features and functionality, see Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.3(1) at:
http://www.cisco.com/en/US/products/ps10453/prod_release_notes_list.html
Cisco Virtualization Experience Clients
Cisco Virtualization Experience Clients run on SIP firmware release 9.3(1). For a detailed description of SIP Firmware Release 9.3(1) features and functionality, see Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.3(1) at:
http://www.cisco.com/en/US/products/ps10453/prod_release_notes_list.html
Cisco TelePresence
Cisco TelePresence includes the following features and components:
- Cisco TelePresence Video Communication Server (VCS): integrates telepresence, high-definition (HD), and standard-definition (SD) video conferencing users into the same video meeting. Provides call control that registers Cisco TelePresence video endpoints in SIP or H323 mode. For more information, go to: http://www.cisco.com/en/US/products/ps11337/index.html
- Cisco TelePresence Server 7010: integrates as an SIP or H323 scheduled conference bridge with Cisco VCS. In addition to inbound calls, the server can place outbound calls to endpoints to add to the conference. For more information, go to: http://www.cisco.com/en/US/products/ps11397/index.html
- Cisco TelePresence MCU MSE Series: delivers chassis-based, multimedia conferencing bridges that support SIP and H.323 endpoints. Registers natively to Cisco Unified Communications Manager as video adhoc bridge. Endpoints are able to invoke the bridge on demand. For more information, go to: http://www.cisco.com/en/US/products/ps11447/index.html
- Cisco TelePresence ISDN Gateway: integrates IP and ISDN video networks with an ISDN gateway. Provides transparent communication with IP and ISDN video networks and devices, and with the Cisco VCS for call control and firewall traversal. For more information, go to: http://www.cisco.com/en/US/products/ps11448/index.html
- Cisco TelePresence EX90: provides full high-definition 24-inch screen with vivid, life-like 1080p30 video. Includes simple touch-screen control and one-touch sharing of high-definition (HD) content. For more information, go to: http://www.cisco.com/en/US/products/ps11327/index.html
- Cisco TelePresence System MXP Series: integrates multiple-party video calls using a Cisco TelePresence MCU and Cisco VCS. One-step PC plug-in facilitates simple, real-time, face-to-face collaboration from the desktop. For more information, go to: http://www.cisco.com/en/US/products/ps11381/index.html
- Cisco IP Video Phone E20: merges voice, video, and collaboration into a highly scalable solution suitable for enterprise mass deployment. For more information, go to: http://www.cisco.com/en/US/products/ps11329/index.html
Cisco Cius
Cisco Cius 9.2(4) includes the following new features:
- Simple Certificate Enrollment Protocol (SCEP) support for AnyConnect VPN
- Wi-Fi authentication support for EAP-TLS and PEAP-GTC
- Improved battery performance
- Call control API wrapper
- Wi-Fi serviceability
- Visual Voicemail enhancements
- Email enhancements
For information about features and functionality, see Release Notes for Cisco Cius 9.2(4) at:
http://www.cisco.com/en/US/products/ps11156/prod_release_notes_list.html
Cisco IP Communicator
Cisco Unified Communications System Release 9.0(1) supports Cisco IP Communicator 8.6(1). This release version did not change from the previous Cisco Unified Communications System release.
For information about features and functionality, see Release Notes for Cisco IP Communicator Release 8.6 at:
http://www.cisco.com/en/US/products/sw/voicesw/ps5475/prod_release_notes_list.html
Cisco Unified Personal Communicator
Cisco Unified Personal Communicator Release 8.5(5) includes the following new features and changes to functionality:
- HD video interoperability
- DSCP packet marking
- Automatic tethered phone selection
- Preferred audio and video device selection
- Support for Microsoft Office 2010 Service Pack 1
- Support for Microsoft Office 2007 and 2010 in an Office 365 environment
- Support for additional web browsers
For information about these features and functionality, see Release Notes for Cisco Unified Personal Communicator Release 8.5 at:
http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html
Cisco UC Integration for Microsoft Lync
Cisco Unified Communications System Release 9.0(1) supports Cisco UC Integration™ for Microsoft Lync 8.5(2). This release version did not change from the previous Cisco Unified Communications System release.
For information about features and functionality, see Release Notes for Cisco UC Integration for Microsoft Lync Release 8.5 at:
http://www.cisco.com/en/US/products/ps11390/prod_release_notes_list.html
Unified Computing System C-Series Blade Servers (Unified Communications Virtualization)
Cisco supports virtualization of Unified Communications components running on Unified Computing System C-Series Blade Servers:
For more information about Unified Communications on Unified Computing System (Virtualization), see http://docwiki.cisco.com/wiki/Unified_Communications_Virtualization.
Cisco IOS Extended Maintenance Deployment 15.1(4)M3
Cisco IOS Extended Maintenance Deployment 15.1(4)M3 includes support for new hardware and software features.
For a detailed description of new and changed features for Cisco IOS Extended Maintenance Deployment 15.1(4)M3, see Release Notes for Cisco IOS Release 15.1M&T at:
http://www.cisco.com/en/US/docs/docs/ios/15_1/release/notes/151TRN.pdf
Cisco 4451-X Integrated Services Router
Cisco 4451-X Integrated Services Router includes new features and changes to functionality including support for new voice features.
For a detailed description of new and changed features for Cisco 4451-X Integrated Services Router, see Release Notes for Cisco 4451-X Integrated Services Router:
http://www.cisco.com/en/US/docs/routers/access/4400/release/notes/isr4451rn.html
System Requirements
This section provides information about system requirements for Cisco Unified Communications System Release 9.0(1).
End-of-Sale Components
The following components have reached end-of-sale (EOS) status but are still supported. Because they may be present in existing customer deployments, they remained installed in the test-bed sites for this Cisco Unified Communications System release.
- Cisco Security Agent
- Cisco Unified MeetingPlace Express
- IBM Lotus Notes for Cisco Unified MeetingPlace Release
- Cisco Security Agent for Cisco Unified MeetingPlace Express
- Cisco Unified Videoconferencing 3511 MCU
- Cisco Unified Videoconferencing 3515 MCU
- Cisco Unified Videoconferencing 3521 BRI Gateway—Cisco Unified Videoconferencing Gateway 3522 (ISDN BRI)
- Cisco Unified Videoconferencing 3526 PRI Gateway—Cisco Unified Videoconferencing Gateway 3527 (ISDN PRI)
- Cisco Catalyst 6506, 6509 (Supervisor Engine 32)
- Cisco Catalyst Express 500
- Cisco Fax Server
- Cisco SIP Proxy Server
- Tandberg 990 MXP (H.323 video endpoint)
- Cisco 2691 router
- Cisco 831 router
- Cisco Catalyst 3550 series switches
- Cisco Catalyst 3660 multiservice platform
- Cisco Catalyst Firewall Service Module
- Cisco NAC Appliance (Clean Access)
The EOS date is the last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale. Another process, the end-of-life (EOL) cycle, guides the final business operations associated with the product.
The EOL process consists of a series of technical and business milestones and activities that, when completed, make a product obsolete. After a product becomes obsolete, it is not sold, manufactured, improved, repaired, maintained, or supported.
For information about recommended replacements, see the comprehensive list of announcements at End-of-Life and End-of-Sale Products at the following URL:
http://www.cisco.com/en/US/products/prod_end_of_life.htmlhttp://www.cisco.com/en/US/products/prod_end_of_life.html
For information about specific products, choose a product from the following URL:
http://www.cisco.com/web/psa/products/index.html
Then click on the End-of-Life and End-of-Sale Notices link in the Product Literature box.
For an overview of the Products and Services EOL policy, see the information at the following URL:
http://www.cisco.com/en/US/products/products_end-of-life_policy.html
Deployment Considerations
Tables in this section list the recommended software and firmware releases based on Cisco Unified Communications System Release 9.0(1) for Contact Center. Note that not every rebuild is tested as part of the Cisco Unified Communications System testing. Therefore, additional regression testing in a customer or Cisco-specific certification lab is recommended before deployment.
When deploying the Cisco Unified Communications System in a customer environment, remember the following:
- At the minimum, customers should deploy the software release recommended in these tables.
- For CSA, customers should use the latest engine and policy release. CSA software is available at: http://www.cisco.com/cgi-bin/tablebuild.pl/csa
- For other software components, customers should use the most current rebuild of a maintenance release. For IOS, information about the latest releases, including deferral advisories, is available at: http://tools.cisco.com/ITDIT/CFN/jsp/index.jsp
- If the recommended release has been deferred to a subsequent release, customers should use the subsequent release.
- Before deploying a release, examine the open caveats in the chosen release to determine if any will affect your implementation. Open caveats can be viewed through the Bug Toolkit, located at: http://tools.cisco.com/Support/BugToolKit/
- Deploy the chosen release in a lab environment that uses the same product components as the customer's product components before moving to a production environment.
Latest Software Upgrades and Licenses
The following are links to the latest software upgrades and licenses for Cisco Unified Communications System Release 9.0(1) components.
To launch the Product Upgrade Tool, go to:
http://tools.cisco.com/gct/Upgrade/jsp/index.jsp
To access the Cisco Agent Desktop Web licensing site, go to:
http://209.46.83.138/sws/WebLicensingInitial/InitialLicensePage.html
To download the latest software for all other components, go to:
Software Version Matrix
The following table lists the software release versions of both Cisco and third-party components used in the Cisco Unified Communications System Release 9.0(1) system test.
Note
You can set up a virtualized environment by running Unified Communications applications on a virtual machine on a Unified Computing System (UCS). For additional details, including UCS hardware information and third-party requirements, see:
www.cisco.com/go/uc-virtualized
Note
Cisco Hosted Collaboration Solution (Cisco HCS) is a hosted solution that includes various Cisco Collaboration Systems release components. For more information about Cisco HCS see: Cisco Hosted Collaboration Solution and Cisco HCS Product Support.
Table 1 Software Release Versions in Cisco Unified Communications System Release 9.0(1) for IP Telephony Category
Component
Release 9.0(1)
Call Control
Cisco Unified Communications Manager
9.0(1)
Cisco Business Edition3000
8.6(4)
Cisco Unified Communications Manager Express
9.0(1)
15.2(3)T1 or 15.2(4)M
Cisco Unified Survivable Remote Site Telephony (SRST)
9.0(1)
15.2(3)T1 or 15.2(4)M
Cisco TelePesence Video Communication Server
X7.2
Cisco TelePesence Video Communications ServerExpressway
X7.2
Contact Center
Cisco Unified Contact Center Express
9.0(1)
Cisco Unified Contact Center Express Operating System
Bundled with Unified Contact Center Express
Applications
Cisco Unified Communications Manager IM and Presence Service
9.0(1)
Cisco Unified SIP Proxy
8.5(3)
Cisco Emergency Responder
9.0(1)
Cisco Unified Business Attendant Console and UnifiedDepartment Attendant Console
9.0(1)
Cisco Unified Enterprise Attendant Console
9.0(1)
Conferencing
Cisco Unified MeetingPlace
8.5(3) MR1
Microsoft Outlook for Cisco Unified MeetingPlace
8.5(1)
Cisco Unified Media Server for 3545 MCU (video)
5.7.0.0.4
Cisco Unified Media Server for 3545 MCU (audio)
6.1.0.0.16
Cisco Unified Videoconferencing 3522 BRI Gateway
5.0.0.0.22
Cisco Unified Videoconferencing 3527 and 3545 PRIGateways
5.0.0.0.22
Cisco Voice Conferencing for ISR Routers
15.1(4)M3
Cisco Voice and Video Conferencing for ISR G2 Routers
15.2(3)T1 or 15.2(4)M
Telepresence
Cisco TelePresence System 500 Series, 1000, 1100, 1300Series, 3000 Series, 3200 Series
CTS 1.9
Cisco TelePresence System EX90 and Cisco TelePresenceSystem EX60
TE 6.0.0
Cisco TelePresence System Profile Series. 42-inch,52-inch, 52-inch Dual, 65-inch, and 65-inch Dual
TC 6.0.0
Cisco TelePresence System Quick Set C20 and CiscoTelePresence System Integrator Package C40, C60, and C90
TC 6.0.0
Cisco TelePresence MX200
TE 6.0.0
Cisco IP Video Phone E20
TE 6.0.0
Cisco TelePresence System 1700 MXP
F 9.0.2 PAL
Cisco TelePresence Server 7010
2.2
Cisco TelePresence MCU MSE Series
4.3
Cisco Telepresence ISDN Gateway 3241
2.1
MXE 5600 (Media Experience Engine)
1.3
Cisco Telepresence Multipoint Switch
1.7
Cisco Telepresence Conference Conductor
1.2
Voice Mail and Unified Messaging
Cisco Unity Connection
9.0(1)
Cisco Unity Express
8.6(3)
Endpoints and Clients
Cisco Cius
9.2(4)
Cisco Unified IP Phones 3905
Firmware 9.2(2)
Cisco Unified IP Phones 3911,3951
8.1(4a)
Cisco Unified IP Phones 6901, 6911
Firmware 9.3(1)
Cisco Unified IP Phones 6921, 6941, 6945, 6961
Firmware 9.3(1)
Cisco Unified IP Phones 7906G, 7911G, 7931, 7941G,7942G, 7945G, 7961G, 7962G, 7965G, 7970G, 7971G, 7975G
Bundled with Unified Communications Manager
Firmware 9.3(1)
Cisco Unified IP Phones 7921G, 7925G
1.4(2)
Cisco Unified IP Phones 7926
1.4(2)
Cisco Unified IP Phones 7937G
1.4(4)
Cisco Unified IP Phones 7936
3.3(21)
Cisco Unified IP Phones 7985G
4.1(7)
Cisco Unified IP Phones 8941, 8945
Firmware 9.3(1)
Cisco Unified IP Phones 8961, 9951, 9971
Firmware 9.3(1)
Cisco Virtualization Experience Clients
Firmware 9.2(1)
Cisco Jabber for Mac
9.0(1)
Cisco Jabber for iPad
1.1
Cisco Jabber for iPhone
9.0
Cisco Jabber for Windows
9.0(1)
Cisco IP Communicator
8.6(1)
Cisco Unified Personal Communicator
8.5(5)
Cisco UC Integration for Microsoft Office Communicator
8.5(2)
Cisco UC Integration™ for Lync
8.5(2)
Cisco Unified Communications for RTX
9.0(1)
Cisco Unified Video Advantage
2.2(2)
Cisco Unified Communications Widgets
8.5 VVM
8.0 C2C
7.1(3)SR2 PD
Wireless and Mobility
Cisco Aironet 3502 Access Point
AIR-WLC4400-K9- 7-0-116-0-ER.aes
Cisco Aironet 1142 Access Point
AIR-WLC4400-K9- 7-0-116-0-ER.aes
Cisco 4400 Series Wireless LAN Controllers
AIR-WLC4400-K9-7-0-230-0.aes
Cisco 5508 Wireless LAN Controller
AIR-CT5500-K9-7-2-103-0.aes
Cisco Mobile for Nokia
8.5(1)
Cisco Mobile for Android
8.5(1)
Cisco Jabber IM for Android
1.0
Cisco Jabber IM for iPhone
1.0
Security
Cisco Intrusion Prevention System (AIP-SSM, IDSM-2Module, IPS-4200)
7.1(4)E4
Management Center for Cisco Security Agents
5.2.1
Cisco Security Agent for Unified Contact Center Express
Bundled with Unified Contact Center Express
Cisco Security Agent for Cisco Unified MeetingPlace
6.0(1)
Network Management
Cisco Prime Collaboration Manager
1.2
Licensing
Enterprise License Manager
9.0(1)
Communications Infrastructure
Cisco IOS Extended Maintenance Deployment
15.1(4)M3
Unified Computing System B200 M2, C200 M2, and C210 M2(Unified Communications Virtualization)
VMware ESXi 5.0
Cisco UCS B-Series Blade Servers
2.0(1q)
Cisco UCS C-Series Rack-Mount Servers
1.4(3c)2
Cisco Integrated Services Router (ISR) 2801, 2811, 2821, 2851, 3825, 3845
15.1(4)M3
Cisco 38xx Gatekeepers
15.1(4)M3
Cisco Integrated Services Router (ISR) 1861
15.1(4)M3
Cisco Integrated Services Router (ISR) 2901, 2911, 2921,2951, 3925, 3945, 3925E, 3945E
15.2(3)T1 or 15.2(4)M
Cisco 4451-X Integrated Services Router
IOS-XE 3.9.1
Cisco Unified Border Element Enterprise Edition forCisco ISR Series
15.2(3)T1 or 15.2(4)M
Cisco Unified Border Element Enterprise Edition forCisco ASR 1000 Series
3.6
Cisco Catalyst 3750 (data center switch)
12.2(53)SE2
Cisco Catalyst 4503 Switch
12.2(53)SE2
Cisco Catalyst 4506 (access switch)
12.2(54)SG
Cisco Catalyst 6506, 6509 (voice access switch,supervisor 2/MSFC2)
12.2(33)SXI4 CatOS8.6(6a)
Cisco Catalyst 6506, 6509 (core switch, supervisor 720)
12.2(33)SXI4
Cisco VG202 and 204 (analog voice gateway)
15.1(4)M3
Cisco VG224 (analog voice gateway)
15.1(4)M3
Cisco VG248 (analog voice gateway)
1.3(2)
Cisco VG350 (analog voice gateway)
15.2(4)M
Cisco ATA 187 (analog telephony adaptor)
9.3(1)
McAfee Antivirus1
Enterprise 8.7.0i
Third Party
1 You can install third-partyantivirus agents on Windows-based servers such as Unified Operations Managerand Unified Provisioning Manager, but not on non-Windows appliances such as Unified Communications Manager and BusinessEdition.
Note
Product specific compatibility documents provide complete compatibility information between components.
Firmware Version Matrix
Related Documentation
System Documentation
The components in these release notes, including the platforms tested, are discussed in the Technical Information site at: http://www.cisco.com/iam/unified/ipt901/Install_and_Configure_System_Components.htm
See this content for the specific versions of the components tested and links to relevant documentation for installation and configuration procedures.
Upgrade information for components that have been tested and verified during system testing is provided in the System Installation and Upgrade Manual for IP Telephony -- Cisco Unified Communications System Release 9.0(1).
For additional information about specific hardware recommendations or bills of material for each product, see System requirements.
Manageability Documentation
For manageability information about certain products, see documentation at: http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/unified/communications/system/Managed_Services.html
Product Documentation
The following table provides links to the main page for documentation on various Cisco Unified Communications components, from which you can navigate to individual documents.
Limitations and Restrictions
If you are a Cisco partner or a registered Cisco.com user with a Cisco service contract, you can use the Bug Toolkit to find caveats of any severity for any release. Access the Bug Toolkit at: http://tools.cisco.com/Support/BugToolKit/.
Cisco offers a Cisco Notification Service that allows you to set up one or more profiles that enable you to receive email notification of new Field Notices, Product Alerts, or End of Sale information for the products that you select. The Cisco Notification Service is available at: http://www.cisco.com/cisco/support/notifications.html.
Important Notes
This section includes important notes related to the testing of Cisco Unified Communications System Release 9.0(1) for IP telephony and includes the following issues:
- DTMF Signaling Type 'no preference' with DTMF Relay sip-kpml
- Cisco Unified Contact Center Express Compatibility Considerations
- Secure SIP Trunk Security Profile Considerations
DTMF Signaling Type 'no preference' with DTMF Relay sip-kpml
Do not configure a Unified Communications Manager SIP trunk pointing to the SIP gateway as DTMF signaling type 'no preference' when the SIP gateway is DTMF relay sip-kpml.
This combination results in bulk call failures during heavy traffic loads, followed by a gateway crash. To recover from the crash the gateway router must be reloaded. For more information, see CSCtq56727, SIP GW crash with MALLOCFAIL during heavy call traffic.
Cisco Unified Contact Center Express Compatibility Considerations
Unified CCX versions prior to 8.5(1) are not supported with Unified Communications Manager 9.0 or higher. You must upgrade Unified CCX to 8.5(1)SU3 or 9.0(1) before upgrading Unified Communications Manager to 9.0(1) or higher. For more information, see CSCts67056.
Secure SIP Trunk Security Profile Considerations
For a Cisco Extension Mobility Cross Cluster (EMCC) solution, a Secure SIP Trunk profile cannot be configured on the special EMCC SIP Trunk. This means that Transport Layer Security (TLS) will not be used to encrypt signaling for any calls that are initiated by the Home cluster to a Visiting cluster Local Route Group or PSTN gateway. For more information, see CSCtw76154.
Critical Caveats
Critical caveats are intended to address those defects that can adversely impact operations if customers are not aware of the situations and conditions where specific issues can arise.
Call Failure on Shared Lines after Node Restart
In very rare instances, restarting a Unified Communications Manager node can cause shared lines not to be able to make or receive calls if the devices sharing the line are registered to different nodes. This situation can occur when one of the nodes is restarted or a series of nodes are restarted.
If this occurs, customer will not be able to make or receive calls on affected lines. In very rare instances, a customer must re-register a phone, or restart the cluster to clear the problem.
For more information, see CSCtz83824.
Call Failure During Extended End-to-End RSVP Traffic
Under extended load with heavy supplementary services, RSVP DSP sessions can hang due to lack of RSVP MTP resources. These hanging sessions can occur from supplementary calls with end-to-end RSVP. Customers with heavy supplementary services on end-to-end RSVP links can experience call failures once the RSVP resources are exhausted.
No issue is seen by callers until the RSVP resources are fully exhausted.
System administrators must reload the RSVP resource to clear the connections.
This defect is resolved and the fix will be available to customers in 15.1(4)M5. This defect fix has also been approved for 15.2(3)T1.
For more information, see CSCtz32912.
Resolved Caveats
The table below lists caveats, grouped by severity, that are resolved now but are not included in the recommended component versions of Cisco Unified Communications System Release 9.0(1) for IP telephony.
Note
For information about the caveats that were resolved in specific versions of each component, see the appropriate release notes for each component.
To determine the software version that includes the fix, click on the linked caveat number in the Identifier column in the following table to access the Bug Toolkit.
Table 4 Resolved Caveats Not Included in Cisco Unified Communications Release 9.0(1) Identifier
Headline
Severity 2-3 caveats
Out of disk space on root partition on a 55GB installation
No video from RT to H320 PSTN endpoint over Codian ISDNgw
Payload Number reuse detection killing calls consideredtoo harsh
NME-CUE config lost after Reload
Tomcat and/or IPSEC Key store corruption causes DRFbackup failures
C20: P2P call fails between 9971 and C20 registered toVCS in h323 mode
CUCM does not negotiate 101 in re-invite when calloriginates from SCCP
CUCM web very slow for phone queries
CUCM BE 3k Auto Attendant key tranfer to Pilot number
Dataset status failed DB error displays on scheduledreports
Inbound/outbound calls to/from MXP1700 over QSIG ICTfails.
Re-order tone in originating side(CUCM) for unansw
If System IPCC is selected and Peripheral ID is 5000CTIOS error occurs
PCoIP standalone – second display sometimes takes along time to come up
PMR 00006 data is not replicating between all nodes incluster some
CUCIRTX (SoftPhone) drops the call when video getsadded to the EX90/E20
CTS 500 call gets dropped after the originator of theconference is released
After upgrade the WebApp services fails to start
Hang RSVP-MTP sessions during extended e2eRSVP traffic
CUCM node restart can cause shared lines to not make/receive new calls
Media stream inactive after conf call w/ CME endpoint drops to p2pcall
Severity 4-6 Caveats
Old RPID/PAI in connected hunt list call shown in MCU 4505 joinmessage
Some configurations are lost while upgrading
Service cores during shutdown
Limitation under Qsig which leads Conference string andCOLP to miss
Video Path replacement not working
Open Caveats
The table below lists known caveats, grouped by severity, related to the testing of IP telephony components in Cisco Unified Communications System Release 9.0(1) and previous releases, which were not resolved at the time this document was written.
For additional information about each defect, click on the linked caveat number in the Identifier column in the following table to access the Bug Toolkit.
Troubleshooting
For important troubleshooting information, tips, and recommendations related to Cisco Unified Communications System Release for IP telephony, see the troubleshooting information at:
http://www.cisco.com/iam/unified/ipt851/Introduction_to_Troubleshooting.htm
Documentation, Support, and Security Guidelines
For information about obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as an RSS feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently supports RSS Version 2.0.
Documentation Updates
The Cisco 4451-X Integrated Services Router (Cisco ISR 4451-X) can be deployed as voice gateway router as part of the Cisco Collaboration Systems solution. The following documents have been updated to include details about the Cisco ISR 4451-X, such as its release version IOS-XE 3.9.1.
For the updates on Cisco Collaboration Systems for IP Telephony Release 9.0(1), see http://www.cisco.com/cisco/web/docs/iam/unified/ipt901/index.html.
For the updates on System Installation and Upgrade Manual for IP Telephony, Cisco Collaboration Systems Release 9.0(1), see http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC9.0.1/ipt_system_inst_upg/VTGS_BK_S3E53B1F_00_system-installation-and-upgrade-manual.pdf.
For the updates on Cisco Collaboration Systems System Description Release 9.0(1), see http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC9.0.1/system_description/VTGS_BK_C1D3CC9C_00_cisco-unified-communications-system-description.pdf.
For the updates on System Release Notes for IP Telephony, Cisco Collaboration Systems Release 9.0(1), see http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC9.0.1/release_notes/VTGS_BK_S0BE4054_00_system-release-notes-ip-telephony.html.
For the updates on Cisco Collaboration Systems Summary Matrix for IP Telephony, see http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/unified/communications/system/versions/IPTMtrix.html.