Table Of Contents
Installing Cisco Unified MeetingPlace for Outlook
Installation Options
Proxy Installations
Supported Configurations
Preparing to Install
Gathering Cisco Unified MeetingPlace for Outlook Installation Values
Configuring the MCS Server Operating System
Configuring the Default Microsoft Outlook Mailbox
Uninstalling Other Cisco Unified MeetingPlace Notification Gateways
Enabling the Option Keys
Disabling Microsoft Outlook Client Reminders
Preparing a Dedicated Server for Cisco Unified MeetingPlace for Outlook
Configuring a Dedicated Server in an SMA-2S DMZ Configuration (Release 5.3.0.138 or higher)
Installing Cisco Unified MeetingPlace for Outlook
Distributing and Installing the Cisco Unified MeetingPlace for Outlook Client
Installing the Cisco Unified MeetingPlace for Outlook Client Locally
Making the Cisco Unified MeetingPlace Scheduling Form the Default
Using Automated Distribution Tools to Distribute the Cisco Unified MeetingPlace for Outlook Client
Installing Cisco Unified MeetingPlace for Outlook
This chapter describes the Cisco Unified MeetingPlace for Outlook new installation process and includes the following topics:
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Installation Options
•Supported Configurations
•Preparing to Install
•Installing Cisco Unified MeetingPlace for Outlook
•Distributing and Installing the Cisco Unified MeetingPlace for Outlook Client
Note To upgrade from a previous version of Cisco Unified MeetingPlace for Outlook, see Appendix B, "Upgrading Cisco Unified MeetingPlace for Outlook."
Installation Options
Release 5.3 can be installed in three ways:
This Installation Option
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Allows Users To
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Full integration with the Microsoft Outlook application
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Schedule Cisco Unified MeetingPlace meetings using Outlook and receive meeting notifications in Outlook
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MeetingPlace for Outlook Client Services only
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Schedule Cisco Unified MeetingPlace meetings from Outlook
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MeetingPlace for Outlook Notification Services only
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Receive invitations to Cisco Unified MeetingPlace meetings scheduled through Cisco Unified MeetingPlace Web Conferencing and MeetingTime
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Proxy Installations
Release 5.3 supports proxy installations. Proxy configurations must not block access from the gateway machine to either the Exchange Server or the Cisco Unified MeetingPlace audio server. Valid IP connections are necessary for all actions to or from Release 5.3 and Outlook clients.
Supported Configurations
For Full Functionality or to Enable Scheduling Only
For full functionality or to enable scheduling only, install depending on your configuration, according to Table 2-1:
Table 2-1 Supported Configurations
If Your Configuration Is This
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Do This
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You have only one Cisco Unified MeetingPlace Web Conferencing server and it is behind the firewall.
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Install Release 5.3 on the same computer as Cisco Unified MeetingPlace Web Conferencing.
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You are installing Cisco Unified MeetingPlace for Outlook release 5.3.0.138 or higher on a dedicated server that is separate from your existing Cisco Unified MeetingPlace Web Conferencing server or servers.
These instructions apply to both DMZ and non-DMZ configurations.
This configuration is useful for increased scalability.
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On the server onto which you will install Cisco Unified MeetingPlace for Outlook:
First, install and configure Cisco Unified MeetingPlace Web Conferencing according to the instructions in Preparing a Dedicated Server for Cisco Unified MeetingPlace for Outlook.
Then, install Cisco Unified MeetingPlace for Outlook.
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You have a segmented meeting access (DMZ) configuration with a full-functionality Cisco Unified MeetingPlace Web Conferencing server inside your firewall and an attend-only Cisco Unified MeetingPlace Web Conferencing installation on a separate server in the DMZ.
This configuration is currently called SMA-2S and has in the past been referred to as an "Internal/External Configuration" or "segmented meeting access architecture C" or "DMZ-C" configuration. For more information about segmented meeting access configurations, see the documentation for Cisco Unified MeetingPlace Web Conferencing Release 5.3.
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Install Release 5.3 on your internal Cisco Unified MeetingPlace Web Conferencing server.
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You have a segmented meeting access (DMZ) configuration running on a single Cisco Unified MeetingPlace Web Conferencing server in the DMZ.
This configuration is currently called SMA-1S and has in the past been referred to as a "Both Configuration" or "segmented meeting access architecture B" or a "DMZ-B" configuration. For more information about segmented meeting access configurations, see the documentation for Cisco Unified MeetingPlace Web Conferencing Release 5.3.
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Install Release 5.3 using the default installation.
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You have any other configuration.
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Contact your Cisco technical support representative before installing Release 5.3. See the Guide to Cisco Conferencing Documentation and Support.
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To Enable Users to Receive Notifications for Meetings Scheduled in Other Clients
To enable users to receive notifications in Outlook for meetings scheduled from other Cisco Unified MeetingPlace interfaces:
•Install Cisco Unified MeetingPlace for Outlook on the server. Cisco Unified MeetingPlace Web Conferencing is not required on this machine.
Preparing to Install
To prepare for the Release 5.3 installation, complete the following tasks:
Gathering Cisco Unified MeetingPlace for Outlook Installation Values
To prepare to install Release 5.3, gather and record the information in Table 2-2:
Table 2-2 Cisco Unified MeetingPlace for Outlook Installation Values
Description
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Values
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The names of the Exchange Server and Cisco Unified MeetingPlace for Outlook mailbox.
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Exchange Server name:
Mailbox name:
Exchange mailbox password:
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The Windows server username, domain, and password that match the Cisco Unified MeetingPlace for Outlook mailbox name and password.
This account must have Administrator privileges.
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Username:
Domain:
Password:
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The hostname or IP address of the machine on which you will be installing Cisco Unified MeetingPlace for Outlook.
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Hostname:
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URLs for Cisco Unified MeetingPlace Web Conferencing servers, if installed. These are required for the click-to-attend links.
For more information about internal and external Cisco Unified MeetingPlace Web Conferencing servers, see the documentation for Cisco Unified MeetingPlace Web Conferencing Release 5.3.
If you do not have an external Cisco Unified MeetingPlace Web Conferencing server, repeat the internal Cisco Unified MeetingPlace Web Conferencing URL in the space assigned for your external Cisco Unified MeetingPlace Web Conferencing server.
If you are installing Cisco Unified MeetingPlace for Outlook release 5.3.0.138 or higher on a dedicated server, repeat the internal Cisco Unified MeetingPlace Web Conferencing URL in the space assigned for your external Cisco Unified MeetingPlace Web Conferencing server.
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Internal Cisco Unified MeetingPlace Web Conferencing server:
External Cisco Unified MeetingPlace Web Conferencing server:
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Cisco Unified MeetingPlace WebPublisher license key. This is required even if you do not want to install Cisco Unified MeetingPlace Web Conferencing functionality.
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Cisco Unified MeetingPlace WebPublisher option key:
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Cisco Unified MeetingPlace audio server hostname or IP address.
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Cisco Unified MeetingPlace audio server hostname or IP address:
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Configuring the MCS Server Operating System
If you will install Cisco Unified MeetingPlace for Outlook Release 5.3 on a Cisco MCS server, do the following:
Step 1 Before you install Cisco Unified MeetingPlace for Outlook: In the Services control panel, set the startup type of the Task Scheduler to Automatic.
Configuring the Default Microsoft Outlook Mailbox
Configure the default Microsoft Outlook mailbox before you install Release 5.3. The username and password for the default mailbox must match the username and password of a Windows account with Administrator privileges. When installing Release 5.3, log in to the server with this account.
To configure the default mailbox:
Step 1 Create a user on your Microsoft Windows domain, for example CiscoMP.
Step 2 Create a mailbox for this user on the Exchange Server.
Step 3 Give local administrative rights to this user on the gateway machine.
Step 4 Microsoft Windows software may not give users "log on as service" rights. Verify that the user has these rights: Choose Administrative Tools > Local Security Policy > Local Policies > User Rights Assignment > Log on as service.
Step 5 On the Cisco Unified MeetingPlace for Outlook machine, log in as the user you created in Step 1.
Step 6 Configure your default Outlook profile to open the mailbox belonging to the user you created in Step 1. To access Outlook profile settings, choose Start > Settings > Control Panel > Mail, then click Show Profiles. See the Microsoft Outlook documentation for details.
Uninstalling Other Cisco Unified MeetingPlace Notification Gateways
If you have another Cisco Unified MeetingPlace notification gateway installed, such as Cisco Unified MeetingPlace SMTP E-Mail Gateway software (MAPI or SMTP) or Cisco Unified MeetingPlace for Lotus Notes, uninstall these applications before installing Cisco Unified MeetingPlace for Outlook. Cisco Unified MeetingPlace Notification Services can support only one notification gateway at a time.
Caution Uninstalling Cisco Unified MeetingPlace for Outlook from a machine running a second Cisco Unified MeetingPlace gateway may cause the second gateway to stop functioning. Contact your Cisco technical support representative for removal instructions. See the
Guide to Cisco Conferencing Documentation and Support.
To uninstall a Cisco Unified MeetingPlace notification gateway:
Step 1 Stop all Cisco Unified MeetingPlace Services. Stopping these services frees up system resources and speeds the Setup program.
Step 2 Choose Start > Settings > Control Panel > Add/Remove Programs.
Step 3 Click the Cisco Unified MeetingPlace gateway you want to remove, for example the Cisco Unified MeetingPlace SMTP E-Mail Gateway or Cisco Unified MeetingPlace for Lotus Notes, and click Remove.
Step 4 Restart your computer.
Step 5 To verify that the Cisco Unified MeetingPlace notification gateway was successfully uninstalled, check the list of programs in Add/Remove Programs.
Enabling the Option Keys
An option key is an alphanumeric string similar to a serial number that needs to be entered in to the Cisco Unified MeetingPlace database to activate a system option. For more information, see the documentation for your Cisco Unified MeetingPlace audio server.
To enable the Calendar and Notification option keys:
Step 1 On your license for Cisco Unified MeetingPlace audio server, locate the option key.
Step 2 log in to the server with an Administrator password.
Step 3 Open MeetingTime and click the Configure tab.
Step 4 Click System Options, then click Query.
Step 5 Use the right arrow button to locate the option keys you want to allow, then enter the option key number in the option key parameter.
Step 6 Click Save Changes and restart the Cisco Unified MeetingPlace audio server for the option keys to take effect.
Disabling Microsoft Outlook Client Reminders
To prevent multiple reminder windows from appearing after you install Release 5.3, disable Microsoft Outlook reminders:
Step 1 In Microsoft Outlook, choose Tools > Options.
Step 2 Click the Other tab.
Step 3 Click Advanced Options, then click Reminder Options.
Step 4 Uncheck Display the reminder and Play reminder sound, then click OK.
Preparing a Dedicated Server for Cisco Unified MeetingPlace for Outlook
You can install Release 5.3.0.138 or higher on a dedicated server that is separate from your existing Cisco Unified MeetingPlace Web Conferencing servers, in order to increase scalability.
If you do this, you must perform the following procedure before installing Cisco Unified MeetingPlace for Outlook:
Step 1 Install Cisco Unified MeetingPlace Web Conferencing on the dedicated server.
When prompted, choose the Internal (Full Access) option and the Local server database option.
Step 2 Complete the installation and restart when prompted.
Step 3 If you have a DMZ configuration with two servers (SMA-2S), perform the procedure in Configuring a Dedicated Server in an SMA-2S DMZ Configuration (Release 5.3.0.138 or higher).
Configuring a Dedicated Server in an SMA-2S DMZ Configuration (Release 5.3.0.138 or higher)
If your Cisco Unified MeetingPlace Web Conferencing system is deployed in a DMZ configuration with two servers (SMA-2S), you must also complete the following on the dedicated Cisco Unified MeetingPlace for Outlook server:
Step 1 Open your web browser and enter the URL of your dedicated server. The default URL structure is http://servername.
Step 2 Sign in by using your System Manager-level user ID and password; then, click Sign In Now.
Step 3 Click the Admin link.
Step 4 On the Admin page, click Web Server.
Step 5 In the Web Server field, enter a server name that is not assigned to any server.
Step 6 In the Hostname field, enter the name of this server (the server on which you will install Cisco Unified MeetingPlace for Outlook).
Step 7 Ignore all other fields on this page.
Step 8 Click Submit.
Step 9 On the Admin page, click Site.
Step 10 Click the name of your site.
Step 11 For DMZ Web Server, choose the server name that you entered in Step 5.
Step 12 Ignore all other fields on this page.
Step 13 Click Submit.
Installing Cisco Unified MeetingPlace for Outlook
The language of the installer and administration interface is determined by the language setting in Cisco Unified MeetingPlace Audio Server.
To install Cisco Unified MeetingPlace for Outlook on the server:
Step 1 Complete the requirements in Preparing to Install.
Step 2 Log in with the Microsoft Windows account that you created in Configuring the Default Microsoft Outlook Mailbox. This account has Administrator rights, and its username and password match those of the default Outlook mailbox.
Step 3 Make sure Cisco Unified MeetingPlace Web Conferencing is already installed and running on this computer.
Step 4 Run the Setup.exe file.
Step 5 In the Welcome window, click Next.
Step 6 In the Select Components window, check the check boxes of the components you want installed and uncheck the check boxes of the components you do not want installed. The components are explained in the following table. Also, if you do not want to install into the default directory, click Browse to choose a directory to install into. To check disk space on your drive, click Disk Space. When you finish, click Next.
To
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Do This
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Let users schedule meetings from their Microsoft Outlook client using the Cisco Unified MeetingPlace for Outlook scheduling form
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Check the check box for MeetingPlace for Outlook Client Services.
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Let users receive notifications of Cisco Unified MeetingPlace meetings in their Microsoft Outlook client
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Check the check box for MeetingPlace for Outlook Notification Services.
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Step 7 Enter the Windows server username and domain using the values you entered in Gathering Cisco Unified MeetingPlace for Outlook Installation Values, and then click Next.
Example: If the domain is "domain.com", enter the domain in the form "domain".
Step 8 Type the Windows server password in to the Password field. Use the password for the Cisco Unified MeetingPlace for Outlook user account that you entered in Gathering Cisco Unified MeetingPlace for Outlook Installation Values. Type the password in to the second field also, then click Next.
Step 9 If prompted to select a time zone for Cisco Unified MeetingPlace, select the local time zone of your Windows server, and then click Next.
Step 10 Enter the hostname or IP address for your Cisco Unified MeetingPlace Web Conferencing servers using information in the following table. These are the values you wrote in Gathering Cisco Unified MeetingPlace for Outlook Installation Values.
Field
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If you have only one Cisco Unified MeetingPlace Web Conferencing server and it is not configured for DMZ access in an SMA-1S configuration
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If you have a supported DMZ configuration
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If you are installing Release 5.3.0.138 or higher
on a dedicated server
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Web 1
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Enter the hostname or IP address of your Cisco Unified MeetingPlace Web Conferencing server.
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Enter the hostname or IP address of your internal Cisco Unified MeetingPlace Web Conferencing server.
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Enter the hostname or IP address of the active internal Cisco Unified MeetingPlace Web Conferencing server.
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Web 2
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Enter the same hostname or IP address that you entered in the Web 1 field.
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Enter the hostname or IP address of your external Cisco Unified MeetingPlace Web Conferencing server.
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Enter the same hostname or IP address that you entered in the Web 1 field.
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The Setup program begins to install the application displaying a setup status window to indicate the installation progress. If you want to stop the installation, click Cancel.
Step 11 When prompted to launch the Configure Client Setup Utility, click Next.
Step 12 Follow the configuration instructions in About Configuring the Cisco Unified MeetingPlace for Outlook Client Software, page 3-1.
Step 13 When the InstallShield Wizard reappears, click Yes to restart your server now, then click Finish to complete Setup. Wait for the server to restart. This may take several minutes.
Step 14 Test that Release 5.3 successfully connects to the Cisco Unified MeetingPlace audio server and your Exchange Server: Open the Gateway SIM event log by right-clicking the orange door icon in the system tray and choosing Eventlog. You should see in the log the message Logon successful to Exchange and MeetingPlace Notification Gateway. If you do not see this message, check for error messages in this event log, and also check the Windows Event Viewer. Choose Start > Programs > Administrative Tools > Event Viewer, then click Application Log. Look for any messages that might indicate the problem.
Step 15 (Optional) Customize the templates for notifications of meetings that users schedule in Cisco Unified MeetingPlace Web Conferencing or MeetingTime. See Chapter 7, "Customizing Text-Based Meeting Notifications." Only the templates for notifications of meetings that users schedule in Cisco Unified MeetingPlace for Outlook are accessible using the Configure Client Setup Utility.
Step 16 (Optional) Customize the Cisco Unified MeetingPlace for Outlook scheduling forms. See Chapter 6, "Customizing the Scheduling and Notification Forms."
Step 17 Distribute the client software to end user machines. See Distributing and Installing the Cisco Unified MeetingPlace for Outlook Client.
Distributing and Installing the Cisco Unified MeetingPlace for Outlook Client
The Cisco Cisco Unified MeetingPlace for Outlook Client Services installation creates a Setup.exe file which installs the Cisco Unified MeetingPlace for Outlook Client on end-user systems. By default, the installation puts this file in C:\Program Files\Cisco Systems\MPWeb\mpoutlook. Distribute this file to end users in one of the following ways:
•E-mail this file to your users.
•Place the file on a shared network drive or a web site for your users to access.
•Use an automated distribution system, such as Microsoft Systems Management Server (SMS). See Using Automated Distribution Tools to Distribute the Cisco Unified MeetingPlace for Outlook Client.
Keep the following items in mind:
•Install the Cisco Unified MeetingPlace for Outlook client on the computers of all Outlook 2003 users who are connected to your Exchange server. If an Outlook 2003 user does not have the Cisco Unified MeetingPlace for Outlook client, and the user clicks the MeetingPlace tab in a received meeting notification, that user may see an error. (Users who are not connected to your Exchange server do not see the MeetingPlace tab.)
•If delegates will use Outlook to schedule Cisco Unified MeetingPlace meetings on behalf of other users, then each delegate and each person on whose behalf each delegate schedules must have the Cisco Unified MeetingPlace for Outlook client software installed.
•To modify the client Setup.exe, see About Configuring the Cisco Unified MeetingPlace for Outlook Client Software, page 3-1. You initially set these values when you installed Cisco Unified MeetingPlace for Outlook on the server.
•Users must log on to their computer with administrator access in order to load the Cisco Unified MeetingPlace for Outlook client.
•To make the Cisco Unified MeetingPlace scheduling form available to any user who logs in to a specific computer (Windows 2003, Windows 2000 or Windows XP only), use the -admin switch to install the Cisco Unified MeetingPlace for Outlook client. (Choose Start menu > Run, then enter <pathname> setup.exe -admin.) The admin switch can also be used in an automation script. See Using Automated Distribution Tools to Distribute the Cisco Unified MeetingPlace for Outlook Client.
•To uninstall the Cisco Unified MeetingPlace for Outlook Client, log in to the user's computer as Administrator and use Add/Remove Programs to remove the software.
Step 1 Distribute the Cisco Unified MeetingPlace for Outlook client software using information in this section.
Installing the Cisco Unified MeetingPlace for Outlook Client Locally
To install the Cisco Unified MeetingPlace for Outlook client directly on the end-user's computer:
Step 1 Exit the Microsoft Outlook client software.
Step 2 Run the Setup.exe file.
Step 3 When the Cisco Unified MeetingPlace for Outlook window appears, click OK to install.
Step 4 After installation is complete, start Microsoft Outlook.
Users can now schedule meetings using the Cisco Unified MeetingPlace scheduling form. For details, see Chapter 4, "Using Cisco Unified MeetingPlace for Outlook."
Making the Cisco Unified MeetingPlace Scheduling Form the Default
If the Cisco Unified MeetingPlace scheduling form is not set as the default form on the client computer, you can manually change this setting.
To set the default form on the client computer:
Step 1 In the Microsoft Outlook calendar, choose Tools > Options. Click the MeetingPlace tab.
This tab only appears if you configured it to do so in the Configure Client Setup Utility. See Chapter 3, "Configuring and Managing Cisco Unified MeetingPlace for Outlook."
Step 2 In the Appointment section, check the check box to Make the MeetingPlace meeting schedule form the default scheduling form for all new meetings. To save your changes, click Apply, then click OK.
Using Automated Distribution Tools to Distribute the Cisco Unified MeetingPlace for Outlook Client
Automated software distribution tools allow system administrators to automate and remotely distribute and install software such as the Cisco Unified MeetingPlace for Outlook client. If you know how to use these tools, you can install the Outlook add-in (Cisco Unified MeetingPlace for Outlook client) files on the computers of end users, using the following switches provided in Cisco Unified MeetingPlace for Outlook:
•Silent—Suppresses the need for user input.
•Admin—Installs Cisco Unified MeetingPlace for Outlook for access by all users of a computer.
Cisco Systems does not provide technical support for automated distribution tools.
To test that Cisco Unified MeetingPlace for Outlook switches are working correctly:
Step 1 Choose Start > Run and enter: <path to setup.exe> /admin /silent.
Step 2 Verify that no user prompts appear on the end user machine.
Step 3 Verify that the following server information exists in the registry:
HKCU\software\latitude\MeetingPlace for Outlook, and
HKU\.default\software\latitude\MeetingPlace for Outlook (admin)
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