Cisco Jabber for iPad is a Unified Communications application that provides instant messaging (IM), video and voice calling, corporate directory search, presence, and voicemail. The current version of the application is 9.3(1).
Cisco Jabber for iPad allows you to:
Set up video and voice calling accounts in Settings if you are signed in with an IM account
Turn on Remember My Password when you sign in to the application
Place video and voice calls to a mobile phone number, work phone number, video address (URI), computer, or mobile device
Use a keypad to search by name or phone number and to start a call
Answer and decline calls
Hold, resume, merge, and transfer calls
Add a call (conference)
Mute and unmute sending audio
Start and stop sending video
Show and hide self-view before and during a call
Work with either the front or the back camera on the iPad device
View and add IM and TelePresence contacts
Perform predictive search of contacts in the corporate and TelePresence directories
Add and delete contacts
Add contacts to Favorites
View dialed, received, and missed calls, call back, and check visual and audio voicemail in Recents
Send chat messages and view your own and others' availability status
If you are in the office and using any of these accounts, you must connect your iPad device to your corporate Wi-Fi network:
Cisco Unified Communications Manager
Cisco Unified Presence
Cisco TelePresence Video Communication Server (VCS) without VCS Expressway
When you are away from the office, you can connect to your corporate network over any other Wi-Fi network, such as home DSL or public Wi-Fi, using a VPN (virtual private network) connection. You must use Cisco AnyConnect Secure Mobility Client to use the Connect on Demand VPN feature.
If you are using any of these accounts, you can connect to any Wi-Fi network and are not required to use a VPN connection when you are outside your corporate network:
Cisco WebEx Messenger
Cisco WebEx TelePresence
Cisco Jabber Video for TelePresence
Cisco TelePresence Video Communication Server (VCS) with VCS Expressway
The video and voice quality of calls varies depending on the Wi-Fi or mobile data network connection. Cisco does not troubleshoot connectivity issues when you use Jabber for iPad on 3G or 4G mobile data networks or non-corporate Wi-Fi networks over a VPN connection using applications such as Cisco AnyConnect Secure Mobility Client.
Cisco Jabber for iPad supports the following application releases:
Application
Release
Cisco WebEx Web IM
6.6
Cisco WebEx Messenger
7.1
7.2
Cisco Unified Presence
8.0
8.5
8.6
9.0
Cisco Unified Communications Manager
Voice:
7.1.5
Voice and Video:
8.0.3
8.5.1
8.6.2
9.0
Cisco TelePresence Video Communication Server (VCS)
6.0 and later
Note
VCS also requires Cisco TelePresence Management Suite (TMS) 13.1 or later.
Cisco Unity Connection
8.5
8.6
9.0
Cisco Jabber for iPad supports the following codecs for calling and voicemail:
Function
Codec
Calling
G.711 mu-law
G.711 A-law
G.722.1
H.264 VGA encoding
Voicemail
G.711 mu-law (default)
G.711 A-law
Linear PCM
GSM 6.10
Cisco Jabber for iPad supports the Microsoft Active Directory 2008 and Open LDAP 2.4.23 implementations of the Lightweight Directory Access Protocol (LDAP) for integration with corporate directories.
Requirements for Users and Devices
Cisco Jabber for iPad is available from the App Store.
The device requirements are:
iPad 2, iPad with Retina display (3rd and 4th generation), or iPad Mini
iOS 6
iOS 6.0.1
iOS 6.1
Cisco supports Cisco Jabber releases only on the latest major iOS release. Apple maintains iOS, provides free iOS updates, and actively encourages users to upgrade to new iOS releases. To help enterprise customers transition to new major iOS updates, Cisco supports the last dot release of the previous major release for three months after a new release is introduced.
Interoperability Requirements for Applications, Devices, and Servers
Cisco Jabber for iPad supports these devices, applications, and servers:
Devices
Cisco Unified IP Phones 8961 (SIP version 9.2.4.x) and 9971 (SIP version 9-2-3-27)
Cisco Virtualization Experience Client (VXC) 2111 and 2211
Polycom HDX 4002 and Polycom HDX 9000
Cisco TelePresence:
Cisco TelePresence System 3010 (CTS1.9.1)
Cisco TelePresence System 1300 (CTS1.9.1)
Cisco TelePresence TX9000 (CTS1.9.1)
Cisco TelePresence System 500 Series (CTS1.9.1)
Cisco TelePresence System EX90 (TE6.0.0) and EX60 (TC5.0.0)
Cisco IP Video Phone E20 (TE4.1.1 on Unified CM and TE6.0.0 on VCS)
Cisco TelePresence 1700 MXP (F9.0 PAL)
Cisco TelePresence MX200 (TC5.1.1)—Supported in VCS only
Cisco TelePresence System Quick Set C20 (TC5.1.0)
Cisco TelePresence System Codec C40 and C60 (TC5.1.0)
Cisco TelePresence SX20 Quick Set (TC6.0.0)
Bluetooth Devices:
Cisco Jabber for iPad generally supports all the Bluetooth devices that work well with native iOS applications. The following devices have been specifically tested with the application:
Jawbone ICON for Cisco
Note
Users may need to enable A2DP for older models of the Jawbone ICON for Cisco.
JAMBOX by Jawbone Wireless
Speaker
Plantronics Backbeat 903+
Bluetooth Stereo Headphones with Mic
Plantronics Marque
M155
Plantronics Voyager UC2
Plantronics Voyager Pro Plus
SONY Bluetooth Wireless Stereo
Headset DR-BT140Q
Jabra Supreme
H800 Logitech Headset
Applications and servers
Cisco Unified Personal Communicator 8.5 and later
Cisco WebEx Messenger C7.5 server
Cisco Jabber for Mac 8.6 and later
Cisco Jabber for Windows
Cisco Jabber IM for BlackBerry, Cisco Jabber IM for iPhone, and Cisco Jabber IM for Cius
Cisco Jabber Video for TelePresence for Windows and Mac
Bluetooth headsets use the same 2.4 GHz frequency as 802.11b, 802.11g, and 802.11n wireless networks as well as other devices such as microwave ovens and cordless phones. Interference from such devices is likely to impact Bluetooth transmissions and Bluetooth headsets may interfere with wireless connections to the iPad. This issue is not specific to Cisco Jabber for iPad but can result in dropped or interrupted calls and voice quality issues.
Minimize interference to wireless networks from Bluetooth headsets by ensuring a strong wireless network signal is available throughout the coverage area.
Cisco cannot troubleshoot these issues.
The following Apple support articles contain useful information on these issues:
The ocsPrimaryuseraddress attribute cannot be used as the IM domain for federated contacts.
Support for the new Cisco WebEx Meeting client
Improved error messages for DNS SRV functionality
The client now checks DNS SRV records against the user-supplied domain during the initial sign-in process. If a mismatch occurs, the user is prompted to cancel the action or continue.
Improved visual appearance
Improved logging functionality
Interoperability with Cisco Unified Video Advantage 2.2.3 and later
Release 9.2(1)
Cisco Jabber for iPad 9.2(1) contains numerous fixes to functionality. See Resolved Caveats for information on these fixes.
Cisco Jabber for iPad 9.2(1) introduces the following features:
Automatic Service Discovery with Domain Name Server Records
Setting up Domain Name Server Service Records (DNS SRV) adds an automated discovery mechanism that can eliminate the need for manual account configuration in many deployments. DNS SRV is a standards-based mechanism that enables an automated return of Unified Communications server addresses back to Cisco Jabber for iPad. Cisco Jabber for iPad still supports manual account configuration for deployments where this feature cannot be used.
Mid-Call Enhancement for Cisco TelePresence Video Communication Server
The following mid-call enhancements for Cisco TelePresence Video Communication Server have been added:
Hold and resume after a call is connected.
Accept an incoming Cisco TelePresence Video Communication Server call transferred from another endpoint.
LDAP Search Filter for Cisco Unified Presence 8.x
Cisco Jabber for iPad now recognizes LDAP filters appended to a Cisco Unified Presence 8.x search context.
Release 9.1(2)
Cisco Jabber for iPad 9.1(2) contains numerous fixes to functionality. See Resolved Caveats for information on these fixes.
Release 9.1(1)
Cisco Jabber for iPad 9.1(1) contains numerous fixes to functionality. See Resolved Caveats for information on these fixes.
Cisco Jabber for iPad 9.1(1) introduces the following features:
Apple iOS Connect on Demand VPN
The Connect on Demand VPN feature allows a user to automatically establish a VPN connection to On Premises services when using public networks. The Connect on Demand VPN feature requires the Cisco AnyConnect Secure Mobility Client 2.5 or higher to operate. The Connect on Demand VPN feature requires certificate-based authentication in the Cisco AnyConnect Secure Mobility Client. Contact your administrator if you need assistance in configuring this feature.
URI Dialing
Cisco Jabber for iPad now supports URI dialing. The call receiver must support URI dialing and have a URI configured in Cisco Unified Communications Manager to successfully establish a call.
Cross Launching
Third party software can now launch Cisco Jabber for iPad using URLs in Safari or other installed browser.
Apple iOS 6 Support
Cisco Unified Presence 9.0 Support
Cisco Unified Communications Manager 9.0 Support
Cisco Unity Connection 9.0 Support
Cisco WebEx TelePresence Support
Bluetooth Device Support for Video and Voice Calling