This section contains information on the caveats currently associated with Cisco Jabber for iPad.

Bug toolkit

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of the following:

  • All severity level 1 or 2 bugs
  • Significant severity level 3 bugs
  • All customer-found bugs except severity level 6 enhancement requests

You can search for problems by using the Cisco Software Bug Toolkit.

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To access Bug Toolkit, you need the following items:

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    Step 1   To access the Bug Toolkit, go to http:/​/​​Support/​BugToolKit/​
    Step 2   Log in with your user ID and password.
    Step 3   To look for information about a specific problem, enter the bug ID number in the Search for Bug ID field, then click Go.

    What to Do Next

    For information about how to search for bugs, create saved searches, and create bug groups, click Help on the Bug Toolkit page.

    Open Caveats

    The following caveats are open against Cisco Jabber for iPad.

    Identifier Severity Component Headline
    CSCtz62386 3 general lost audio during 1.5 hour call and video is blur
    CSCuc30988 3 p2p-video Call is slowly connected when made from EX90 to Jabber and vice versa
    CSCud57822 3 general Unable to sign in VCS through TCP if TLS is disabled on VCS server
    CSCue32123 3 general Call button disappears in dial pad and doesn't work in profile page
    CSCuf35576 4 general [Jabber video for telepresence] No video and voice between J4iPad
    CSCuf64988 3 im-presence (WebEx)Self presence show " available" but actually offline
    CSCuf77927 3 general Call is not completely closed after BYE message
    CSCuf81504 6 vcs-signaling Jabber for iPad AD Auth : Send NTLMv2 response only. Refuse LM & NTLM
    CSCuf82345 3 general Black video on hardphone cp-9971 after exit from conference call
    CSCuf84838 3 general Crash happens when binding CUCM account after reconnecting
    CSCug05064 3 general Jabber iPad crashed after double hold with ex90
    CSCug05381 3 general Jabber Video for TelePresence reconnects very slowly
    CSCug18821 3 general Jabber iPad intermittent no media with ICE enabled
    CSCug20547 3 general Jabber Ipad to TPS with hold/resume causes intermittent hung call

    Closed Caveats

    The following caveats have been closed for Cisco Jabber for iPad.

    Identifier Severity Component Headline
    CSCuc31027 3 general Jabber cannot receive call after running in background with VPN(Apple bug)
    CSCue17842 3 general Jabber in background cannot get wifi available event(Apple bug)
    CSCue17893 3 general Wifi drops to cellular, causes jabber to miss incoming calls(Apple bug)
    CSCuf00424 3 general Jabber crash when input IM quickly(Apple Bug).
    CSCuf35109 3 general Sometime Jabber crashed when hold/resume EX90 or end call---Apple Bug
    CSCuf41363 2 im-presence Inconsistent Jabber iPad 9.3 presence with other Jabber clients
    CSCuf81278 3 im-presence DNS resolution may take too long time when sign-in or reconnect IM&P

    Resolved Caveats

    The following caveats have been resolved in Cisco Jabber for iPad.

    Release 9.3(1)

    Identifier Severity Component Headline
    CSCua75092 3 ui-ue Chat should be removed from call screen if callee has no IM capability
    CSCua97409 3 general video not shown from jabber to CTS after hold/resume from CTS device
    CSCub38436 2 general Jabber Ipad: Specifying DOMAIN\username Causes Client Log In Failure
    CSCub73603 4 general Finding Jabber for iPad Visual Voicemail config when using WebEx Connect
    CSCuc01994 6 ucm-media-video Call hold on Jabber IPad freezes Video on Jabber Ipad
    CSCuc22375 3 ui-ue On iPAD incorrect error message for Jabber login for Video and Voice cal
    CSCuc27733 3 l10n JPN: Jabber for iPad: MBCS user name is not shown in VoiceMail history
    CSCuc87198 4 ucm-signaling Cannot see caller id for calls to Jabber via SIP trunk
    CSCud14191 4 ui-ue All the error messages are not aligned in contents and length.
    CSCud14225 4 voicemail If the passwrod is wrong/expired, error message shows network problem
    CSCud47222 4 imp-buddy Jabber for iPad inconsistent AD search
    CSCud57725 3 general Webex+CUCM Stuck in sign-in screen occasionally after netwrok transition
    CSCud57864 3 general Stuck at Sign in page after input the device ID
    CSCud57878 3 general Call window stucks when decline call and voicemail server is unavailable
    CSCud58369 4 contacts Jabber for iPad: Search for contacts (LDAP search) doesn't work
    CSCud94462 4 voicemail Jabber for iPad - VM Pilot is not automatically provisioned from CUCM
    CSCud98869 4 contacts CUCM only open LDAP can't search contact properly
    CSCue03745 3 general CUP/CUCM The presence still shows "Available" when the user is on a call
    CSCue08444 6 general Provisioning Template needs updating for authenticated VCSs
    CSCue15288 4 general Email checking is not strict in Manual Setup and Sign-in page
    CSCue17412 3 general (CUCM)No records of URL dialling from vcs
    CSCue21044 3 contacts Jabber for iPad does not allow ampersand "&" for LDAP password
    CSCue27489 3 general Cannot sign in Jabber Video for TelePresence account
    CSCue27805 3 general (WebEx for TelePresence) Failed to call PSTN number from dial pad
    CSCue31373 4 doc Jabber for iPad 9.1 Doc missing App Dial rule .cop file info
    CSCue48535 4 doc Doc: Jabber for iPad documentation should include ephemeral port usage
    CSCue48567 4 doc Doc:Jabber for iPad native iPad contacts information needs to be clearer
    CSCue60325 4 doc Setup for CUCM - documentation requires hostname added
    CSCue64113 2 ucm-signaling Jabber for iPad SDP Offer Contains Duplicate Content Video Attributes
    CSCue81603 3 general Jabber iPad disconnects when placed in background for a long time.
    CSCue83442 3 general fail to send out msg if switch our app between WIFI and Cellular network
    CSCue94094 3 impmsg Jabber ipad can't established AES chat after get RSA_PublicKey failure
    CSCue94336 3 general [CUP] Jabber displays reconnecting after network transition
    CSCuf01582 4 general There is no warning message if the search results are more than 15
    CSCuf05364 4 general Jabber caculate wrong height of error message when sign in
    CSCuf15968 6 general Jabber should not display last video frame when it is held or transfered
    CSCuf27275 2 vcs-media-audio Regression of audio quality on Jabber4iPad with speaker enabled
    CSCuf30720 3 ucm-media-audio Call duration is stuck after call is blind transferred
    CSCuf30781 3 general Video is upside down when call is established with home key in right
    CSCuf34916 4 general Jabber show wrong display name when reconnecting
    CSCuf35019 3 general AES chat session failed to recover after network transision
    CSCuf35079 4 ui-ue Jabber for iPad Display is not updated in transferring Call.
    CSCuf48827 3 general [CUP] Jabber iPad set incorrect Client Type and Version when sign-in
    CSCuf53976 3 general (VCS) Jabber show reconnecting switched between background/foreground
    CSCuf73270 3 general (VCS/Jabber Video for TelePresence)Sometimes Hold/resume doesn't work
    CSCuf73285 3 general Fail to reconnect to CUP
    CSCuf87168 4 ui-ue Jabber should show "No network" when sign in under no network condition

    Release 9.2(1)

    Identifier Severity Component Headline
    CSCuc23641 3 ucm-media-video Green bar on top when video call with Jabbe on iOS6 with HOME key left
    CSCuc30956 3 ucm-media-video No video after hold/resume call when dial into TP bridge
    CSCuc71437 3 ucm-signaling Jabber for iPad unable to login when primary server is down
    CSCuc77892 3 meetings Instant meeting create failed from Jabber iPad to Jabber win
    CSCuc78327 3 contacts User can see some favorites of previous user
    CSCuc81908 3 vcs-signaling (VCS)User should get error notification when call failed
    CSCuc82048 3 vcs-signaling (VCS) - Jabber crashed in VCS mode
    CSCuc90602 3 general Jabber Video for TelePresence never reconnect after network change
    CSCud42718 3 vcs-media-video (VCS mode)No media between Jabber and 9971 after hold/resume on 9971
    CSCud05977 3 vcs-signaling Jabber for iPad Proxy SIP Registration
    CSCud57900 3 general Jabber crash during Jabber Video for TelePresence call
    CSCud61035 3 general Jabber fails to sign in webex with highest priority configured in TXT
    CSCtz74497 4 imp-buddy User status does not change to "On a call" when placing call after login
    CSCuc59407 4 impmsg Characters are displaying instead for Smiley in Jabber for iPad
    CSCuc90116 4 im-presence The presence icon's colour is diffirent between IPAD2 and IPAD3
    CSCud00063 4 im-presence User should see "reconnecting" once Jabber show offline
    CSCud57907 4 general [L10N]Alert message of password re-entry is lack of localization
    CSCud57926 4 general The callee's picture should be in the center aligned horizontal
    CSCuf49951 4 general Setting button has no response on clicking
    CSCuf92543 4 general WebEx never reconnects when the same account signed in another device
    CSCuf92811 4 vcs-media-audio Sometimes VPN on demand doesn't work after turn off VPN Manually
    CSCub53197 6 vcs-media-video Unable to start video while using SIP REFER
    CSCuc20937 6 vcs-media-video Video panel disappears when call is transferred to the 3rd VCS user
    CSCuc21792 6 general Password should be cleaned in Jabber sign in page when user name changed
    CSCuc21804 6 general Jabber should not display the exact password length on sign in page
    CSCuc59420 6 vcs-media-video Multiway video on VCS does not work on iPad Jabber
    CSCuc87216 6 impmsg User still can send IM when in offline status
    CSCuc98350 6 contacts Jabber for iPad should be able to work with a LDAP search filter

    Release 9.1(2)

    Identifier Severity Component Headline
    CSCuc22015 3 vcs-phonebook PE deployed Jabber for iPad - App closes when searching phone books
    CSCuc31079 3 general App won't reconnect using 3G network if wifi is not available
    CSCuc31134 3 im-presence Jabber could not send out IM when shift from Corp WiFi to 3G network
    CSCuc57336 3 general Bad audio/video quality when detailed log is enable
    CSCuc77660 3 impmsg Jabber crashed while send IM message
    CSCuc78180 3 general Jabber took long time to trigger reconnect
    CSCuc80534 3 general Jabber would not reconnect when stays in non-wifi place for over 3 min
    CSCuc80563 3 general Jabber cannot send but can receive im when back to foreground
    CSCuc87157 3 general Jabber with huge contact list crash when lock iPad for long time in 3G
    CSCuc77762 4 contacts When Jabber is offline user in chat tab will be regarded as new user

    Release 9.1(1)

    Identifier Severity Component Headline
    CSCub14246 1 general Jabber iPad Google Analytics feed not encrypted
    CSCub14257 1 general Jabber iPad-Google Analytics data not sufficiently disclosed, anonymized
    CSCuc15144 2 general New template for Jabber for iPad v9.1 doesn't work
    CSCub24855 2 ucm-signaling Jabber for iPad does not trigger AnyConnect On Demand
    CSCub38436 2 general Jabber Ipad: Specifying DOMAIN\username Causes Client Log In Failure
    CSCtx47090 3 vcs-media-video [UCM] Poor Video Quality from CTS to IPad in direct call
    CSCty89895 3 general Application exits when use VPN under external network for Video call
    CSCtz60103 3 ucm-media-video [cucm] Back camera changes to front camera when get an incoming call
    CSCtz85413 3 impmsg Shows missed chat indicator when in the chat with callee during a call
    CSCua06298 3 imp-buddy Unable to get directory search results for Unified Presence users(low %)
    CSCua10617 3 general UCM, Unable to place call on SIP URI contains numeric address
    CSCua11575 3 general [VCS]cannot receive call after reconnecting indicator dismiss
    CSCua30293 3 meetings Meeting invitation remains in IM after join from meeting notification
    CSCua67153 3 voicemail After deleting all voicemail, able to tap to call in empty area on right
    CSCua67438 3 contacts Able to tap in the empty area on right to make call out in Recents
    CSCub29007 3 general Documentation update needed
    CSCub38725 3 general Jabber for iPad adminguide needs to be corrected
    CSCub38885 3 ucm-signaling DOC: SIP Profile Timer Register Expires info is missing
    CSCub40460 3 doc jabber for ipad Prerequisites bullet item number 2 is misleading
    CSCub40558 3 general DOC: JabiPad - Sets Call To 384k And Seems To Ignore Prov Data in NOTIFY
    CSCub43431 3 ucm-signaling Spurious NumberOfRegisteredPhonesDropped Alerts due to issue with ccsip
    CSCub59822 3 general Jabber for iPad ring back playing over answered call
    CSCuc23599 3 ucm-media-video Jabber crashed when lost wifi connection in calling state
    CSCuc23618 3 ucm-media-video Background camera automatically changes to front one after mute/unmute
    CSCuc23627 3 ucm-media-video [CUCM] Jabber screen gets frozen after receiving 2nd video call
    CSCuc23664 3 impmsg Jabber crash when initiate a chat in profile page when WiFi closed
    CSCuc23678 3 ucm-media-video Crash when make a second call after changing camera
    CSCtz68356 4 imp-buddy [CUP/CUCM]User's image turns to compress in profile scenario
    CSCua06168 4 imp-buddy Disable 'Show contact photo' causes self avatar to disappear
    CSCub40546 4 doc This doc mentions "Draft". Why publish draft version of Release Notes?
    CSCub40753 4 doc I think information in requirement section is not related to Jabber
    CSCub56927 4 vcs-signaling Multiple "provisioned devices" show on TMS for a single Ipad
    CSCty21599 6 meetings Incorrect meeting invitation sent to the Connect client.
    CSCub08700 6 fte-login Cannot re-enter changed password