|
Table Of Contents
Cisco Unified IP Phone 7985G Release Notes for Firmware Release 4.1(7)
Supported Cisco Unified Communications Manager Releases
Cisco Unified Communications Manager 5.x
Cisco Unified Communications Manager 6.x
Configuration Changes for Cisco Unified Communications Manager Administration
Cisco Unified IP Phone 7985G Release 4.0 Support On Revision 74-3636-02 Hardware
Firmware Installation Procedure
Cisco Unified IP Phone 7985G Administration Guide
List.xml File Format Requirements
Configuring a Background Image
Obtaining Documentation and Submitting a Service Request
Cisco Unified IP Phone 7985G Release Notes for Firmware Release 4.1(7)
Updated April 03, 2009
Use these release notes with a Cisco Unified IP Phone 7985G running Firmware Release 4.1(7). This firmware release is compatible with Cisco Unified Communications Manager releases 7.0, 6.1, 6.0 and Cisco Unified CallManager releases 5.1, 5.0, 4.3, 4.2, 4.1.
Contents
These release notes provide the following information. You might need to notify your users about some of the information provided in this document.
•Firmware Installation Procedure
•Obtaining Documentation and Submitting a Service Request
Related Documentation
Cisco Unified IP Phone Documentation
Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:
http://www.cisco.com/en/US/products/sw/voicesw/tsd_products_support_category_home.html
Cisco Unified Communications Manager Documentation
Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Cisco Unified Communications Manager Business Edition Documentation
Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html
Important Notes
This section contains these topics:
•Supported Cisco Unified Communications Manager Releases
•Configuration Changes for Cisco Unified Communications Manager Administration
•Cisco Unified IP Phone 7985G Release 4.0 Support On Revision 74-3636-02 Hardware
Supported Cisco Unified Communications Manager Releases
This section describes how the releases of the Cisco Unified Communications Manager (Unified CM) are supported.
Cisco Unified CallManager 4.x
This firmware release, 4.1(7), supports Cisco Unified CallManager 4.1(3)SR1 and later.
Note Cisco Unified CallManager in the enterprise must be upgraded to release 4.1(3)SR1 or later, to prevent problems with inter-cluster video calls. Use the Bug Toolkit to access CSCsb58780 for details.
This firmware release provides support for new telephony features provided by Cisco Unified CallManager 4.1. For a full description of the new phone features introduced in Cisco Unified CallManager 4.1, refer to the Release Notes for Cisco Unified CallManager Release 4.1(x):
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_release_notes_list.html
Cisco Unified Communications Manager 5.x
This firmware release provides full support for all releases of revision 5.x.
Cisco Unified Communications Manager 6.x
This firmware release provide full support for all releases of revision 6.x.
Configuration Changes for Cisco Unified Communications Manager Administration
The following configuration changes apply:
•No configuration change in the Cisco Unified Communications Manager Administration is required if the Cisco Unified IP Phone 7985G is upgraded from release 4.1(5).
•If the Cisco Unified IP Phone 7985G is upgraded from a release earlier than 4.1(5), required changes in the Cisco Unified Communications Manager Administration configuration for the earlier releases must also be verified or changed. In this case, please refer to each release note from that release.
Cisco Unified IP Phone 7985G Release 4.0 Support On Revision 74-3636-02 Hardware
Revision 74-3636-02 hardware supports Cisco Unified IP Phone 7985G firmware release 4.1(4) and later.
If an earlier release is installed on revision 74-3636-02 hardware, the IP Phone displays the error message: "System Upgrade failed: Using previous image, Press OK" and reverts back to existing image. However, firmware release 4.1(4) can run on existing revision 74-3636-01 hardware.
Firmware Installation Procedure
Before using the Cisco Unified IP Phone 7985G with Cisco Unified CallManager release 4.x or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
To download and install the firmware, follow these steps:
Procedure
Step 1 Go to the following URL:
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
Step 2 Log in to the Tools and Resources Download page.
Step 3 Choose the IP Telephony folder by clicking +.
Step 4 Choose IP Phones > Cisco Unified IP Phones 7900 Series > Cisco Unified IP Phone 7985G > Skinny Client Control Protocol (SCCP) Software.
Step 5 Choose the Latest Releases > 4.1(7) to view the list of firmware upgrade files and a link to the Release Notes.
Step 6 Download the firmware for Cisco Unified IP Phone 7985G:
•For Cisco Unified CallManager 4.3 and earlier:
cmterm-7985.4-1-7-0.exe
•For Cisco Unified Communications Manager 5.0(1) to 5.0(3):
cmterm-7985-4-1-7-0-sccp.cop
•For Cisco Unified Communications Manager 5.0(4) and later:
cmterm-7985-4-1-7-0-sccp.cop.sgn
Note Unified CM versions 5.1(1) and later require signed cop files.
Step 7 Click the Release Notes hyperlink and download the Readme file, which contains installation steps for the firmware:
cmterm-7985-sccp.4-1-7-Readme.htm
Step 8 Follow the steps in the Readme file to install the firmware.
Caveats
This section contains these topics:
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:
•All severity level 1 or 2 bugs.
•Significant severity level 3 bugs.
You can search for problems by using the Cisco Software Bug Toolkit.
To access Bug Toolkit, you need the following items:
•Internet connection
•Web browser
•Cisco.com user ID and password
To use the Software Bug Toolkit, follow these steps:
Procedure
Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.
Step 2 Log on with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field.
Open Caveats
Table 1 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone 7985G using firmware release 4.1(7).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Resolved Caveats
Table 2 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone 7985G using firmware release 4.1(7).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Documentation Updates
This section describes recent documentation changes that were made available after Cisco Unified IP Phone 7985G firmware 4.1(7) was released.
Cisco Unified IP Phone 7985G Administration Guide
This section provides information about changes to the Cisco Unified IP Phone 7985G Administration Guide (Cisco Unified CallManager 4.1 and later).
•List.xml File Format Requirements
•Configuring a Background Image
List.xml File Format Requirements
In the List.xml File Format Requirements section, the List.xml Example should be as follows:
List.xml Example
<CiscoIPPhoneImageList><ImageItem Image="TFTP:Desktops/800x600x16/TN-Fountain.png" URL="TFTP:Desktops/800x600x16/Fountain.png"/><ImageItem Image="TFTP:Desktops/800x600x16/TN-FullMoon.png" URL="TFTP:Desktops/800x600x16/FullMoon.png"/></CiscoIPPhoneImageList>Configuring a Background Image
In the Configuring a Background Image section, the corrected PNG file path is listed in Step 2.
Procedure
Step 1 Create two PNG files for each image (a full size version and a thumbnail version). Ensure the PNG files comply with the format guidelines that are listed in the "PNG File Requirements for Custom Background Images" section on page 6-6.
Step 2 Place the new PNG files that you created in the following folder on the TFTP server for each Cisco Unified CallManager in the cluster:
C:\Program Files\Cisco\TFTPPath\Desktops\800x600x16
Note Cisco recommends that you also store backup copies of custom image files in another location. You can use these backup copies if the customized files are overwritten when you upgrade Cisco Unified CallManager.
Step 3 Use a text editor to edit the List.xml file. See the "List.xml File Format Requirements" section on page 6-5 for the location of this file, formatting requirements, and a sample file.
Step 4 Save your modifications and close the List.xml file.
Note When you upgrade Cisco Unified CallManager, a default List.xml file will replace your customized List.xml file. After your customize the List.xml file, make a copy of the file and store it in another location. After upgrading Cisco Unified CallManager, replace the default List.xml file with your stored copy.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.
CCDE, CCSI, CCENT, Cisco Eos, Cisco HealthPresence, the Cisco logo, Cisco Lumin, Cisco Nexus, Cisco Nurse Connect, Cisco Stackpower, Cisco StadiumVision, Cisco TelePresence, Cisco WebEx, DCE, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn and Cisco Store are service marks; and Access Registrar, Aironet, AsyncOS, Bringing the Meeting To You, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, CCVP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Collaboration Without Limitation, EtherFast, EtherSwitch, Event Center, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iPhone, iQuick Study, IronPort, the IronPort logo, LightStream, Linksys, MediaTone, MeetingPlace, MeetingPlace Chime Sound, MGX, Networkers, Networking Academy, Network Registrar, PCNow, PIX, PowerPanels, ProConnect, ScriptShare, SenderBase, SMARTnet, Spectrum Expert, StackWise, The Fastest Way to Increase Your Internet Quotient, TransPath, WebEx, and the WebEx logo are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0903R)
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.
© 2009 Cisco Systems, Inc. All rights reserved.