Cisco Unity Connection User Moves, Adds, and Changes Guide, Release 1.x - Modifying or Deleting an Individual User Account by Using Cisco Unity Connection Administration [Cisco Unity Connection]

Table Of Contents

Modifying or Deleting an Individual User Account by Using Cisco Unity Connection Administration

Modifying a User Account

Deleting a User Account

Modifying or Deleting an Individual User Account by Using Cisco Unity Connection Administration

After a user account has been created, you may need to adjust settings (for example, to reset a user password, or to set up new notification devices for the user), or to delete the account.

See the following sections in this chapter:

•Modifying a User Account

•Deleting a User Account

Modifying a User Account

Keep in mind that you cannot make changes to a particular user account by changing settings on the user template upon which that user account was based when it was created. If you change settings on a user template, the new settings will be in effect only for new user accounts created by using that template.

To Modify a User Account

Step 1 In Cisco Unity Connection Administration, click Users. The Search Users page opens.

Step 2 Click the alias of the user account that you want to modify. The Edit User Basics page opens.

Note If the user account you want to modify does not appear in the search results table, set the applicable parameters in the search fields at the top of the page, and click Find.

Step 3 Change settings on the page, as applicable.

Step 4 When you have finished changing settings on the Edit User Basics page, click Save.

Step 5 You may also want to change settings on any (or all) of the following related pages, as applicable:

•Password Settings

•Change Password

•Roles

•Message Waiting Indicators (for user with voice mail accounts only)

•Transfer Options (for user with voice mail accounts only)

•Message Settings (for user with voice mail accounts only)

•Caller Input (for user with voice mail accounts only)

•Voice Mailbox (for user with voice mail accounts only)

•Phone Menu (for user with voice mail accounts only)

•Playback Message Settings (for user with voice mail accounts only)

•Send Message Settings (for user with voice mail accounts only)

•Greetings (for user with voice mail accounts only)

•Notification Devices (for user with voice mail accounts only)

•Alternate Extensions (for user with voice mail accounts only)

•Alternate Names (for user with voice mail accounts only)

•Private Distribution Lists (for user with voice mail accounts only)

•Call Transfer Rules (for users with a COS enabled for this feature)

•External Service Accounts (for users with a COS enabled for this feature)

If you change any of the settings on these pages, click Save before leaving the page.

Deleting a User Account

When a user leaves the organization or otherwise no longer needs a Cisco Unity Connection account, delete the account in Cisco Unity Connection Administration.

Note the following considerations for deleting an account:

•If a user account is referenced by other objects in the Cisco Unity Connection database (for example, if the user is set to be a recipient of messages left in an interview handler, or if a call handler is set to transfer incoming calls to the user phone), you will not be allowed to delete the user account until you have changed settings on the other objects to remove references to the user account you want to delete. If you try to delete a user account without first changing settings on objects that reference the user account, the delete operation will fail.

•An administrator is prohibited from deleting his or her own account.

•When you delete the account of a user with a voice mailbox, that user will be automatically deleted from the All Voice Mail Users distribution list.

To Delete a User Account

Step 1 In Cisco Unity Connection Administration, click Users. The Search Users page opens.

Step 2 In the Search Results table, check the check box to the left of the alias of the user whose account you want to delete.

Note If the user account you want to delete does not appear in the search results table, set the applicable parameters in the search fields at the top of the page, and click Find.

Step 3 Click Delete Selected.

Step 4 In the dialog box that opens, asking you to confirm the deletion, click OK.

	Cisco Unity Connection User Moves, Adds, and Changes Guide, Release 1.x
	Modifying or Deleting an Individual User Account by Using Cisco Unity Connection Administration
Cisco Unity Connection User Moves, Adds, and Changes Guide, Release 1.x Index Preface Introduction to Cisco Unity Connection Users, Contacts, Default Accounts, and Default System Distribution Lists Preparing to Add User Accounts Setting Up Features and Functionality That Are Governed by User Account Settings Setting Up Features and Functionality That Are Controlled by Class of Service Adding, Modifying, or Deleting a Class of Service Adding, Modifying, or Deleting a User Template Adding an Individual User Account by Using Cisco Unity Connection Administration Managing Multiple User Accounts with the Cisco Unity Connection Bulk Administration Manager Creating Multiple User Accounts from Cisco CallManager Users Modifying or Deleting an Individual User Account by Using Cisco Unity Connection Administration Generating User-Specific Reports Appendix: Accessing and Using Cisco Unity Connection Administration	Download this chapter Modifying or Deleting an Individual User Account by Using Cisco Unity Connection Administration Download the complete book PDF Version of Entire Book (PDF - 2 MB) Feedback Table Of Contents Modifying or Deleting an Individual User Account by Using Cisco Unity Connection Administration Modifying a User Account Deleting a User Account Modifying or Deleting an Individual User Account by Using Cisco Unity Connection Administration After a user account has been created, you may need to adjust settings (for example, to reset a user password, or to set up new notification devices for the user), or to delete the account. See the following sections in this chapter: •Modifying a User Account •Deleting a User Account Modifying a User Account Keep in mind that you cannot make changes to a particular user account by changing settings on the user template upon which that user account was based when it was created. If you change settings on a user template, the new settings will be in effect only for new user accounts created by using that template. To Modify a User Account Step 1 In Cisco Unity Connection Administration, click Users. The Search Users page opens. Step 2 Click the alias of the user account that you want to modify. The Edit User Basics page opens. Note If the user account you want to modify does not appear in the search results table, set the applicable parameters in the search fields at the top of the page, and click Find. Step 3 Change settings on the page, as applicable. Step 4 When you have finished changing settings on the Edit User Basics page, click Save. Step 5 You may also want to change settings on any (or all) of the following related pages, as applicable: •Password Settings •Change Password •Roles •Message Waiting Indicators (for user with voice mail accounts only) •Transfer Options (for user with voice mail accounts only) •Message Settings (for user with voice mail accounts only) •Caller Input (for user with voice mail accounts only) •Voice Mailbox (for user with voice mail accounts only) •Phone Menu (for user with voice mail accounts only) •Playback Message Settings (for user with voice mail accounts only) •Send Message Settings (for user with voice mail accounts only) •Greetings (for user with voice mail accounts only) •Notification Devices (for user with voice mail accounts only) •Alternate Extensions (for user with voice mail accounts only) •Alternate Names (for user with voice mail accounts only) •Private Distribution Lists (for user with voice mail accounts only) •Call Transfer Rules (for users with a COS enabled for this feature) •External Service Accounts (for users with a COS enabled for this feature) If you change any of the settings on these pages, click Save before leaving the page. Deleting a User Account When a user leaves the organization or otherwise no longer needs a Cisco Unity Connection account, delete the account in Cisco Unity Connection Administration. Note the following considerations for deleting an account: •If a user account is referenced by other objects in the Cisco Unity Connection database (for example, if the user is set to be a recipient of messages left in an interview handler, or if a call handler is set to transfer incoming calls to the user phone), you will not be allowed to delete the user account until you have changed settings on the other objects to remove references to the user account you want to delete. If you try to delete a user account without first changing settings on objects that reference the user account, the delete operation will fail. •An administrator is prohibited from deleting his or her own account. •When you delete the account of a user with a voice mailbox, that user will be automatically deleted from the All Voice Mail Users distribution list. To Delete a User Account Step 1 In Cisco Unity Connection Administration, click Users. The Search Users page opens. Step 2 In the Search Results table, check the check box to the left of the alias of the user whose account you want to delete. Note If the user account you want to delete does not appear in the search results table, set the applicable parameters in the search fields at the top of the page, and click Find. Step 3 Click Delete Selected. Step 4 In the dialog box that opens, asking you to confirm the deletion, click OK.
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