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Cisco VPN 5000 Series Concentrators

Cisco VPN 5001 Concentrator FRU Installation and Replacement Notes


Table Of Contents

Cisco VPN 5001 Concentrator FRU Installation and Replacement Notes

Universal AC Adapter

Attaching the Power Cable

Attaching the Power Cord Retainer

Rack-Mounting Kit

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance


Technical Assistance Center

Contacting TAC by Using the Cisco TAC Website

Contacting TAC by Telephone

Cisco VPN 5001 Concentrator FRU Installation and Replacement Notes

This document provides information about installing and replacing field-replaceable units (FRUs) for the Cisco VPN 5001 concentrator. For more information on VPN 5001 concentrator hardware, see the Cisco VPN 5001 Concentrator Hardware Guide.

This document describes how to install and replace the following FRUs:

Universal AC Adapter

Rack-Mounting Kit

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

For a complete list of translated safety warnings, refer to the Regulatory Compliance and Safety Information for the Cisco VPN 5001 Concentrator.

Universal AC Adapter

Product Number: PWR-CVPN5001-AC

A universal AC adapter is shipped standard with the Cisco VPN 5001 concentrator. Table 1 describes the power supply and transformer specifications for the universal AC adapter.

Table 1 Power Supply and Transformer Specifications

Component or Parameter

Power switch

Toggles power input On and Standby.

Power port

Accepts the provided power cable with a 2-pin power connector.

AC adapter type

The chassis requires EOS power adapter model ZVC30FS12AD.

Pour utilisé avec EOS modèle ZVC30FS12AD.

Maximum power consumption


Voltage range


AC adapter

Chassis (from AC adapter)

100 to 120 VAC, 200 to 240 VAC at 50 to 60 Hz

12 VDC

Input current


AC adapter output

Chassis (DC input from AC adapter)

12 VDC 2.9A


Warning The power supply cord is used as the main disconnect device. Ensure that the socket outlet is located or installed near the equipment and is easily accessible.

Attaching the Power Cable

AC-input power supply power cords are available in five different plug styles. Make sure that you use the correct style for your location (Figure 1 and Table 2).

Figure 1 AC Power Cords

Table 2 AC Power Cord Options

Power Cord Description
Product Name

North American

CORD, PWR, 2.5A, 250V, 2COND, NA


United Kingdom

CORD, PWR, 2.5A, 250V, 2COND, UK





European Union-Italy

CORD, PWR, 2.5A, 250V, 2COND, EU/IT



PCORD, ARGEN, 10A/250V, 1.8 m, ARG10C2, AC25M-IEC320



PCORD, KOREA, 10A/250V, 1.8 m, KS C3304


Plug the appropriate power cable into the 2-pin power connector on the chassis back. Use the power cord retainer to keep the power cord securely in place. For instructions, see the "Attaching the Power Cord Retainer" section.

Attaching the Power Cord Retainer

The power cord retainer prevents the power cord from being accidentally pulled out. You need the following provided parts to attach the power cord retainer:

Retainer bracket



To attach the power cord retainer

Step 1 Attach the retainer bracket to the chassis back with the provided screw.

Step 2 Loop the power cord so that there is enough cord to attach to the bracket (Figure 2).

Step 3 Use the tie-wrap to fasten the power cord to the retainer bracket.

Figure 2 Attaching the Power Cord Retainer

Rack-Mounting Kit

Product Number: ACS-CVPN5001-RM

Only trained, authorized personnel can install the chassis in a rack. The VPN 5001 chassis requires 1 rack unit (1.8 vertical inches, 4.572 cm) of rack space. You must provide:

Four of your own screws or clips to attach the brackets to the rack

Phillips screwdriver

Complete the following steps to attach the provided brackets to the chassis, and to mount the chassis in the rack.

Step 1 On each side of the chassis, attach the bracket using four provided screws.

For a standard rack, use the front four holes.

For a telco rack, use the back four holes as shown in Figure 3.

Figure 3 Attaching Brackets to the Chassis

Step 2 Attach the brackets to the rack using your own screws as shown in Figure 4.

Figure 4 Attaching Brackets to the Rack

Obtaining Documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following sites:




Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

Registered Cisco Direct Customers can order Cisco Product documentation from the Networking Products MarketPlace:


Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:


Nonregistered CCO users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, in North America, by calling 800 553-NETS (6387).

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.


Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access Cisco.com, go to the following website:


Technical Assistance Center

The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:


P3 and P4 level problems are defined as follows:

P3—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

P4—You need information or assistance on Cisco product capabilities, product installation, or basic product configuration.

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

To register for Cisco.com, go to the following website:


If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:


Contacting TAC by Telephone

If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:


P1 and P2 level problems are defined as follows:

P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.

P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.

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