About this Guide [Cisco PIX Firewall Software]

Table Of Contents

About This Guide

Document Objectives

Audience

Document Organization

Document Conventions

Related Documentation

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Contacting TAC by Using the Cisco TAC Website

Contacting TAC by Telephone

About This Guide

This preface describes:

•Document Objectives

•Audience

•Document Organization

•Document Conventions

•Related Documentation

•Obtaining Documentation

•Obtaining Technical Assistance

Document Objectives

This guide describes the system log (syslog) messages generated by the Cisco Secure PIX Firewall version 5.3.

Audience

This guide is intended for network managers who perform any of the following tasks:

•Managing network security

•Configuring, administering, and troubleshooting firewalls

This guide assumes that you are familiar with the commands and configuration options described in the Configuration Guide for the Cisco Secure PIX Firewall Version 5.3. In addition, you should be familiar with the network within which the PIX Firewall operates.

Document Organization

This guide is organized as follows:

•"Introduction" describes the system log message function, and explains the format of log messages.

•"System Log Messages" lists the system log messages, indicates the probable cause of each message, and provides instructions for resolving the condition that caused the log message.

•"Messages Listed by Severity Level" lists message numbers and text by each severity level.

Document Conventions

This guide uses the following conventions:

•Filenames, directory names, and arguments for which you supply values are in italics.

•The symbol ^ represents the key labeled Ctrl (control). To enter a control key; for example, ^z, hold down the Ctrl key while you press the z key.

•Command names, keys, buttons, and keywords in text are shown in boldface. The PIX Firewall commands are described in detail in the Configuration Guide for the Cisco Secure PIX Firewall Version 5.3.

•Variables in command syntax descriptions are shown in italics. Command options in square brackets [ ] can be optionally entered, and parameters separated by a vertical bar ( | ) require you to enter one parameter, but not the other(s).

•Examples depict screen displays and the command line in screen font.

•Information you need to enter in examples is shown in boldface screen font.

•Variables for which you must supply a value are shown in italic screen font.

•Selecting a menu item (or screen) is indicated by the following convention:

Click screen1>screen2>screen3.

Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the manual.

Related Documentation

Use this document with the PIX Firewall documentation set, which is available online at the following site:

http://www.cisco.com/univercd/cc/td/doc/product/iaabu/pix/index.htm

Obtaining Documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following sites:

•http://www.cisco.com

•http://www-china.cisco.com

•http://www-europe.cisco.com

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

•Registered Cisco Direct Customers can order Cisco Product documentation from the Networking Products MarketPlace:

http://www.cisco.com/public/ordsum.html

•Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:

http://www.cisco.com/go/subscription

•Nonregistered CCO users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, in North America, by calling 800 553-NETS(6387).

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access Cisco.com, go to the following website:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:

http://www.cisco.com/tac

P3 and P4 level problems are defined as follows:

•P3—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

•P4—You need information or assistance on Cisco product capabilities, product installation, or basic product configuration.

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

To register for Cisco.com, go to the following website:

http://www.cisco.com/register/

If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:

http://www.cisco.com/tac/caseopen

Contacting TAC by Telephone

If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

P1 and P2 level problems are defined as follows:

•P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.

•P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.


	About this Guide
	Download this chapter About this Guide Feedback Table Of Contents About This Guide Document Objectives Audience Document Organization Document Conventions Related Documentation Obtaining Documentation World Wide Web Documentation CD-ROM Ordering Documentation Documentation Feedback Obtaining Technical Assistance Cisco.com Technical Assistance Center Contacting TAC by Using the Cisco TAC Website Contacting TAC by Telephone About This Guide This preface describes: •Document Objectives •Audience •Document Organization •Document Conventions •Related Documentation •Obtaining Documentation •Obtaining Technical Assistance Document Objectives This guide describes the system log (syslog) messages generated by the Cisco Secure PIX Firewall version 5.3. Audience This guide is intended for network managers who perform any of the following tasks: •Managing network security •Configuring, administering, and troubleshooting firewalls This guide assumes that you are familiar with the commands and configuration options described in the Configuration Guide for the Cisco Secure PIX Firewall Version 5.3. In addition, you should be familiar with the network within which the PIX Firewall operates. Document Organization This guide is organized as follows: •"Introduction" describes the system log message function, and explains the format of log messages. •"System Log Messages" lists the system log messages, indicates the probable cause of each message, and provides instructions for resolving the condition that caused the log message. •"Messages Listed by Severity Level" lists message numbers and text by each severity level. Document Conventions This guide uses the following conventions: •Filenames, directory names, and arguments for which you supply values are in italics. •The symbol ^ represents the key labeled Ctrl (control). To enter a control key; for example, ^z, hold down the Ctrl key while you press the z key. •Command names, keys, buttons, and keywords in text are shown in boldface. The PIX Firewall commands are described in detail in the Configuration Guide for the Cisco Secure PIX Firewall Version 5.3. •Variables in command syntax descriptions are shown in italics. Command options in square brackets [ ] can be optionally entered, and parameters separated by a vertical bar ( \| ) require you to enter one parameter, but not the other(s). •Examples depict screen displays and the command line in `screen` font. •Information you need to enter in examples is shown in boldface screen font. •Variables for which you must supply a value are shown in italic screen font. •Selecting a menu item (or screen) is indicated by the following convention: Click screen1>screen2>screen3. Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the manual. Related Documentation Use this document with the PIX Firewall documentation set, which is available online at the following site: http://www.cisco.com/univercd/cc/td/doc/product/iaabu/pix/index.htm Obtaining Documentation The following sections provide sources for obtaining documentation from Cisco Systems. World Wide Web You can access the most current Cisco documentation on the World Wide Web at the following sites: •http://www.cisco.com •http://www-china.cisco.com •http://www-europe.cisco.com Documentation CD-ROM Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription. Ordering Documentation Cisco documentation is available in the following ways: •Registered Cisco Direct Customers can order Cisco Product documentation from the Networking Products MarketPlace: http://www.cisco.com/public/ordsum.html •Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store: http://www.cisco.com/go/subscription •Nonregistered CCO users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, in North America, by calling 800 553-NETS(6387). Documentation Feedback If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco. You can e-mail your comments to bug-doc@cisco.com. To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address: Cisco Systems, Inc. Document Resource Connection 170 West Tasman Drive San Jose, CA 95134-9883 We appreciate your comments. Obtaining Technical Assistance Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website. Cisco.com Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco. Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available. Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco. To access Cisco.com, go to the following website: http://www.cisco.com Technical Assistance Center The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract. Contacting TAC by Using the Cisco TAC Website If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website: http://www.cisco.com/tac P3 and P4 level problems are defined as follows: •P3—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue. •P4—You need information or assistance on Cisco product capabilities, product installation, or basic product configuration. In each of the above cases, use the Cisco TAC website to quickly find answers to your questions. To register for Cisco.com, go to the following website: http://www.cisco.com/register/ If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website: http://www.cisco.com/tac/caseopen Contacting TAC by Telephone If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml P1 and P2 level problems are defined as follows: •P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available. •P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.
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