Table Of Contents

Preface

Organization

Conventions

Product Documentation

Documentation Formats

Guides and Release Notes

Online Help

Open Source License Acknowledgements

Obtaining Documentation and Submitting a Service Request

Preface

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The SAP automation pack files are a collection of Cisco Process Orchestrator (CPO) processes (workflows) authored by subject matter experts that work out-of-the-box to automate best practices for a particular technology. The automation pack files also include configuration objects that are used in the processes, such as variables, categories, target groups and knowledge base articles.

The SAP Automation Pack for Automation for SAP BW and BWA includes the content used to automate best practices for monitoring SAP BW availability, operations and performance. Cisco Process Orchestrator provides event correlation and root cause analysis capabilities, and intelligently manages the flood of incoming incidents by analyzing them in the context of the other incidents, events and metrics. When critical problems are detected, you are notified with a thorough description of the problem and recommendations for resolving it using language approproate for both administrators and operators.

This guide is intended to provide information on importing and using the Automation for SAP BW and BWA automation pack in Process Orchestrator.

Organization

This guide includes the following sections:

Chapter 1

Conventions

This guide uses the following conventions:

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Note Means reader take note.

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Tip Means the following information will help you solve a problem.

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Caution Means reader be careful. In this situation, you might perform an action that could result in equipment damage or loss of data.

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Timesaver Means the described action saves time. You can save time by performing the action described in the paragraph.

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Warning Means reader be warned. In this situation, you might perform an action that could result in bodily injury.

Product Documentation

Documentation Formats

Documentation is provided in the Adobe® Acrobat® PDF files format.

You must have Adobe® Reader® installed to read the PDF files. Adobe Reader installation programs for common operating systems are available for free download from the Adobe Web site at www.adobe.com.

Guides and Release Notes

You can download the product documentation from the Enterprise Orchestrator CD location. Release Notes can be found on Cisco.com and the product CD.

Online Help

Online help is available and can be accessed using the following methods:

•Click the Help button on any dialog in the application to open the help topic in a pane to the right of the dialog.

•In the Cisco Process Orchestrator console:

–Click the Help Pane tool on the toolbar to open the help topic in a pane to the right of the console results pane.

–Click Help on the menu bar.

Open Source License Acknowledgements

Licenses and notices for open source software used in Cisco Process Orchestrator can be found in the Open Source License Acknowledgements found on Cisco.com. If you have any questions about the open source contained in this product, please email external-opensource-requests@cisco.com.

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a RSS feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.