Solution
This is applicable to any Cisco WebEx Meetings Server virtual machine. When a virtual machine
boots, you will see this message on the console:
Booting Cent OS
(<string_numbers_letters>) in <number> seconds.
Press any key to interrupt the boot process and display the GNU GRUB
boot loader menu. Press
e to edit the commands before
booting the virtual machine. Press the down arrow key to select the
kernel line and then press
e to edit the kernel line.
Append this text to the kernel line:
init=/bin/sh (make sure
there is a space before init). Press the Enter key to save your
changes and return to the previous menu. Press
b to boot.
Mount the root file system by typing this command:
mount -o
remount,rw / . Invoke superuser mode by entering
su at
the command line to get root access. From there, enter
fsck
to check and repair your file system. Press
y to the prompts
to repair any issues found. After you are finished, reboot the virtual machine by using the
RESET function in vCenter. If the issue is resolved, the virtual machine should
boot normally. Check the system status by entering
hastatus
at the command line. If this does not work and TAC is unable to
find any workaround, follow the Disaster Recovery
process that is described in the
Cisco WebEx Meetings Server Administration Guide.