云交付的Firepower管理中心(cdFMC)无法将配置更改部署到设备。部署始终以约10%的进度失败,并显示以下错误消息:“由于生成设备配置失败,部署失败。如果重试后问题仍然存在,请与思科TAC联系。”
尝试配置虚拟隧道接口(VTI)站点到站点VPN时,最初触发了此问题。但是,回滚VPN配置无法解决部署故障,只有特定设备受到影响,而其他受管设备继续成功部署。
运行FTD版本7.4.2的思科安全防火墙1140(FPR1140)设备,由cdFMC 10.0.93管理
独立的cdFMC和FTD配置
触发问题的VTI站点到站点VPN配置和删除尝试
通过对cdFMC和受影响的FTD设备之间的管理接口状态进行虚拟编辑,解决了部署故障。此过程涉及从cdFMC用户界面取消合并并重新合并FTD管理接口。
1:分析部署历史记录、预览和部署脚本,以确认配置生成阶段出现的失败进度约为10%。
===============FMC DEPLOY===============
DEVICE SNAPSHOT ERROR: "Deployment halted due to interface data inconsistency in Firewall Management Center" "Deployment halted due to interface data inconsistency in Firewall Management Center at /usr/local/sf/lib/perl/5.34.3/SF/UMPD/Plugins/NGFWPolicy/Manager.pm line 254.
SF::UMPD::Plugins::NGFWPolicy::Manager::populateDeviceSnapshot(<SF::UMPD::Snapshot>, <SF::UMPD::CSMData>, <SF::UMPD::Snapshot>, "UUID", undef) called at /usr/local/sf/lib/perl/5.34.3/SF/UMPD/Plugin.pm line 236
SF::UMPD::Plugin::execute("SF::UMPD::Plugins::NGFWPolicy::Manager", "populateDeviceSnapshot", <SF::UMPD::Snapshot>, <SF::UMPD::CSMData>, <SF::UMPD::Snapshot>, "UUID", undef) called at /usr/local/sf/lib/perl/5.34.3/SF/UMPD/Framework.pm line 819
SF::UMPD::Framework::populateDeviceSnapshot("/var/cisco/umpd/51539718357/DC_policy_deployment.db", "/var/cisco/umpd/51539718357/UUID"..., "UUID") called at -e line 1" at UMPD->Plugins->NGFWPolicy
===============TRANSACTION INFO===============
Transaction ID: 51539718357
Device UUID: UUID
Transaction ID: 51539718357
Selected policy group list: Prefilter Policy, Access Control Policy, NGFW Interface, NGFW Automatic Application Bypass, FlexConfig Policy, NGFW Inline-set, BGP Routing Policy, DDNS, SNMP Policy, Static Route Policy, Multicast Boundary Filter Policy, OSPFv3 Routing Policy, IGMP Multicast Routing Policy, OSPF Routing Policy, Virtual Router, ECMP Zone, DHCP Server, PIM Multicast Routing Policy, IPv6 Static Route Policy, DHCP Relay, EIGRP Routing Policy, Multicast Route Policy, RIP Routing Policy, Nat Policy, NGFW Settings, Remote Access VPN, Site to Site VPN, Site to Site VPN, Network Discovery, Intrusion Policy, NGFW Policy, Network Analysis Policy, DNS Policy
2:从cdFMC和受影响的FTD设备收集故障排除和跟踪文件,以确定部署故障的根本原因。
Mar 25 17:26:14 CDFMC mojo_server.pl[20297]: DEVICE SNAPSHOT ERROR: "Deployment halted due to interface data inconsistency in Firewall Management Center" "
Mar 25 17:26:14 CDFMC mojo_server.pl[20297]: Deployment halted due to interface data inconsistency in Firewall Management Center at /usr/local/sf/lib/perl/5.34.3/SF/UMPD/Plugins/NGFWPolicy/Manager.pm line 254.
Mar 25 17:26:14 CDFMC mojo_server.pl[20297]: SF::UMPD::Plugins::NGFWPolicy::Manager::populateDeviceSnapshot(<SF::UMPD::Snapshot>, <SF::UMPD::CSMData>, <SF::UMPD::Snapshot>, "UUID", undef) called at /usr/local/sf/lib/perl/5.34.3/SF/UMPD/Plugin.pm line 236
Mar 25 17:26:14 CDFMC mojo_server.pl[20297]: SF::UMPD::Plugin::execute("SF::UMPD::Plugins::NGFWPolicy::Manager", "populateDeviceSnapshot", <SF::UMPD::Snapshot>, <SF::UMPD::CSMData>, <SF::UMPD::Snapshot>, "f0d39b4e-1a4a-11f0-a43d-a7dc4a47302f", undef) called at /usr/local/sf/lib/perl/5.34.3/SF/UMPD/Framework.pm line 819
Mar 25 17:26:14 CDFMC mojo_server.pl[20297]: SF::UMPD::Framework::populateDeviceSnapshot("/var/cisco/umpd/51539678480/DC_policy_deployment.db", "/var/cisco/umpd/51539678480/UUID"..., "UUID") called at -e line 1" at UMPD->Plugins->NGFWPolicy
3:内部分析根据缺陷Cisco Bug ID CSCwt46144(软件从7.2.4升级到7.4.2后发生)识别出与FTD管理接口状态相关的异常。
1:如果管理接口出现问题,请从FTD CLI或cdFMC UI确认FTD是否具有融合接口。如果是,则管理接口需要取消合并,并且由于虚拟编辑在融合接口上不可行,因此重新合并管理接口。
注意:对于可能导致此缺陷的任何其他接口,解决方法是为指定接口部署“虚拟编辑”。
> show management-interface convergence
management-interface convergence
>
2:访问cdFMC UI Devices > Device Management,然后点击Firewall Threat Defense的Edit(编辑图标),并取消合并受影响的FTD设备管理接口以重置设备管理状态。对于管理接口,点击取消合并管理接口(取消合并管理接口)。

接口恢复为Diagnostic0/0。

2:从cdFMC用户界面重新合并FTD管理接口,以将设备管理状态与cdFMC重新同步。
3:重新合并操作完成后,执行所有挂起配置更改的完整部署。

4:确认部署成功完成且没有错误,并且所有配置更改已正确应用到FTD设备。

此问题由Cisco bug ID CSCwt46144引起。从版本7.2.4升级到7.4.2后,受影响的FTD设备上引入了陈旧和不一致的管理接口状态。这种不一致使cdFMC无法成功构建和推送设备特定的配置,导致配置生成阶段早期部署失败。管理接口状态异常会特别影响cdFMC和FTD设备之间的通信和同步,导致部署过程失败,然后任何配置更改都可以应用到目标设备。
该缺陷特定于cdFMC设备,并打算在下一版10.0.94的cdFMC中解决。
Cisco Bug ID CSCwt46144 — 策略部署失败,错误为10% — 由于防火墙管理中心中的接口数据不一致,部署暂停
| 版本 | 发布日期 | 备注 |
|---|---|---|
1.0 |
26-May-2026
|
初始版本 |