Probleemoplossing voor traceerlocaties in CLI voor CUCM 14

Inleiding

Dit document beschrijft de bestandspaden voor het verzamelen van logbestanden via de Cisco Unified Communications Manager (CUCM) Command Line Interface (CLI).

Voorwaarden

Vereisten

Er zijn geen specifieke vereisten van toepassing op dit document.

Gebruikte componenten

De informatie in dit document is gebaseerd op de volgende software- en hardware-versies:

• CUCM 14.0.1

De informatie in dit document is gebaseerd op de apparaten in een specifieke laboratoriumomgeving. Alle apparaten die in dit document worden beschreven, hadden een opgeschoonde (standaard)configuratie. Als uw netwerk live is, moet u de potentiële impact van elke opdracht begrijpen.

Achtergrondinformatie

CUCM biedt de Real-Time Monitoring Tool (RTMT) om het verzamelen van sporen te vereenvoudigen. RTMT biedt een lijst met logische namen waarmee gebruikers een servicenaam kunnen selecteren en sporen kunnen verzamelen voor de geselecteerde service(s). Soms is het nuttig om de bestanden direct met de CLI te vinden. Dit document wijst de RTMT-selectievakjes toe aan de CLI-bestandslocaties. Overtrek bestanden en locaties kunnen per versie verschillen; dit document is echter nauwkeurig voor CUCM 14.0.1.12900-161.

Tip: Het document CUCM 11.0.1 RTMT Trace Locaties in CLI bespreekt het bestandspad voor logs in CUCM 11.0.1

Selectievakje voor RTMT, toegewezen aan CLI-paden

De onderstaande kopregels zijn servicenamen die in RTMT zijn opgenomen. De CLI-bestandspaden die aan de servicenaam worden toegewezen, worden onder elke kop vermeld.

Opstartlogs

     activelog /syslog/boot.log
     

Cisco Afbreken transactie-spooling

    activelog/cm/log/informix/ats/*

Cisco AMC-service

     activelog/cm/trace/amc/log4j/amc*.log
     

Waarschuwingslog voor Cisco AMC-service

     activelog/cm/log/amc/AlertLog/AlertLog*.csv
     

Gesprekslogboek voor Cisco AMC-services

     activelog/cm/log/amc/CallLog/CallLog*.csv
     

Cisco AMC-logboek voor serviceapparaten

     activelog/cm/log/amc/DeviceLog/DeviceLog*.csv
     

Cisco AMC-service - PRLog

     activelog/cm/log/amc/PRLog/<knooppuntIP-adres>/PRLog*.csv
     activelog/cm/log/amc/PRLog/PPRDbLog*.csv

     

Logboek voor Cisco AMC-serviceserver

     activelog/cm/log/amc/serverLog/serverLog*csv
     

Cisco AMC-servicelogboek

     activelog/cm/log/amc/ServiceLog/ServiceLog*.csv
     

Cisco AXL Tomcat

    activelog/tomcat/logs/axl-tomcat/*

Cisco AXL-webservice

     activelog/tomcat/logs/axl/log4j/axl*.log

Cisco Audio Translator-app

    activelog/cm/spoor/cms/sdi/at*.txt

Cisco-incidentservice voor audits

     activelog/cm/trace/auditlog/sdi/audittrace*.txt
     

Cisco-auditlogs

     activelog/audit/AuditApp/Audit*.log
     activelog /audit/vos/vos-audit.log
     activelog /audit/vos/vos-audit.log.*
     

Cisco-bulkprovisioningservice

     activelog/cm/trace/bps/log4j/bps*.log

Cisco CallManager Cisco IP-telefoon services

    activelog/tomcat/logs/ccmcip/log4j/

Cisco CAR Scheduler

    activelog/cm/spoor/carsch/log4j/carsch*

Cisco CAR-webservice

    activelog/tomcat/logs/auto/log4j/auto*

Cisco CCM DBL-webbibliotheek

     activelog/tomcat/logs/dbl/log4j/dbl*.log
     

Cisco CCM NCS-webbibliotheek

     activelog/tomcat/logs/ncs/log4j/ncs*.log

Cisco CCM PDF-webservice

    activelog/tomcat/logs/pd/log4j/*

Cisco CCAMINmin-webservice

     activelog/tomcat/logs/ccmadmin/log4j/ccmadmin*.log
     

Cisco CCRealm-webservice

     activelog/tomcat/logs/ccmrealm/log4j/ccmrealm*.log

Cisco CMS-webservice

     activelog/tomcat/logs/ccmservice/log4j/ccmservice*.log

Cisco CCMezer-webservice

    activelog/tomcat/logs/ccmuser/log4j/ccmuser*

Cisco CDP

     activelog/cm/spoor/cdp/sdi/cdpd*.txt

Cisco CDP Agent

    activelog/cm/spoor/cdpmib/sdi/*

Cisco CDR-agent

     activelog/cm/trace/cdragent/log4j/cdragent*.log
     activelog /cm/trace/cdragent/log4j/cdragentThreadDump.log
    

Cisco CDR-opslagbeheer

     activelog/cm/trace/cdrrep/log4j/cdrrepmgr*.log
     

Cisco CDR-bestanden op CM-server

    activelog/cm/cdr/

Cisco CDR-bestanden op Publisher Processing

    activelog/cm/cdr_repository/processed/

Cisco CTIM Manager

     activelog/cm/trace/cti/sdl/SDL*_200_*.txt

Cisco CTL-provider

    activelog/cm/trace/ctlprovider/sdi/*

Cisco CallManager

     activelog/cm/spoor/ccm/sdl/SDL00*_100*.txt
     activelog/cm/trace/ccm/calllogs/calllogs*.txt

Cisco CallManager SNMP-service

     activelog/cm/spoor/ccmmib/sdi/CcmMibAgent*.txt

Cisco-proxyfunctie van certificeringsinstantie

     activelog/cm/spoor/capf/sdi/capf*.txt

Kennisgeving van Cisco-certificaatwijziging

     activelog/platform/log/certCN*.log
     

Cisco-meldingsservice voor certificaatwijzigingen

     activelog/platform/log/certCN*.log
     

Cisco Change Credential Application

     activelog/tomcat/logs/changecredential/log4j/changepin*.log
     

Cisco gemeenschappelijke gebruikersinterface

     activelog/tomcat/logs/cui/log4j/cui*.log
     

Cisco ControlCenter CLI

     activelog/cm/trace/ccmservice/log4j/ccmservice*.log

Cisco DHCP-monitorservice

     activelog/cm/spoor/dhcpmon/log4j/dhcpmon*.log
     

Rapport uitgebreide Cisco-functies

    activelog/cm/log/cef/xml/qrt*

Lokale Cisco DRF

     activelog/platform/drf/trace/drfLA*.log
     

Cisco DRF-master

     activelog/platform/drf/trace/drfMA*.log
     

Cisco Database CLI-uitvoer

     activelog/cm/spoor/dbl/ncsj/ncsjNiet gedefinieerd*.out
     activelog/cm/spoor/dbl/dblj/dbljdbims*.out
     activelog/cm/spoor/dbl/dblj/dbljdbtaps*.out
     

Cisco-installatieservice voor databases

     activelog/cm/trace/dbl/sdi/installdb*.log.err
     activelog/cm/trace/dbl/sdi/installdb*.log
     

Cisco-monitor op databaselaag

     activelog/cm/spoor/dbl/sdi/dbmon*.txt
     

Cisco Database Library Trace

     activelog/cm/spoor/dbl/sdi/capf/dbl_capf*.log
     activelog/cm/spoor/dbl/sdi/dbmon/dbl_dbmon*.log
     activelog/cm/trace/dbl/sdi/ilsd/dbl_ilsd*.log
     activelog/cm/trace/dbl/sdi/installdb/dbl_installdb*.log
     activelog/cm/trace/dbl/sdi/RisDC/dbl_RisDC*.log
     activelog/cm/spoor/dbl/sdi/tvs/dbl_tvs*.log
     activelog/cm/trace/dbl/sdi/LpmTool/dbl_LpmTool*.log
     activelog/cm/spoor/dbl/sdi/ctftp/dbl_ctftp*.log
     activelog/cm/spoor/dbl/sdi/CTLProvider/dbl_CTLProvider*.log
     activelog/cm/spoor/dbl/sdi/ccmAgt/dbl_ccmAgt*.log
     activelog/cm/spoor/dbl/sdi/Cisco SyslogSubAgt/dbl_CiscoSyslogSubAgt*.log
     activelog/cm/spoor/dbl/sdi/ccm/dbl_ccm*.log
     activelog/cm/spoor/dbl/sdi/lbm/dbl_lbm*.log
     activelog/cm/trace/dbl/sdi/AuditLog/dbl_AuditLog*.log
     activelog/cm/trace/dbl/sdi/ipvmsd/dbl_ipvmsd*.log
     activelog/cm/trace/dbl/sdi/dnaserver/dbl_dnaserver*.log
     activelog/cm/trace/dbl/sdi/CTIManager/dbl_CTIManager*.log
     activelog/cm/spoor/dbl/sdi/cef/dbl_cef*.log
     

Cisco Database Notification Service

     activelog/cm/trace/dbl/sdi/dbmon/dbnotification_dbmon*.log
     activelog/cm/trace/dbl/sdi/ilsd/dbnotification_ilsd*.log
     activelog/cm/trace/dbl/sdi/RisDC/dbnotification_RisDC*.log
     activelog/cm/trace/dbl/sdi/LpmTool/dbnotification_LpmTool*.log
     activelog/cm/trace/dbl/sdi/tvs/dbnotification_tvs*.log
     activelog/cm/trace/dbl/sdi/ctftp/dbnotification_ctftp*.log
     activelog/cm/spoor/dbl/sdi/ccmAgt/dbnotification_ccmAgt*.log
     activelog/cm/spoor/dbl/sdi/CiscoSyslogSubAgt/dbnotification_CiscoSyslogSubAgt*.log
     activelog/cm/trace/dbl/sdi/ccm/dbnotification_ccm*.log
     activelog/cm/trace/dbl/sdi/lbm/dbnotification_lbm*.log
     activelog/cm/trace/dbl/sdi/AuditLog/dbnotification_AuditLog*.log
     activelog/cm/trace/dbl/sdi/CTIManager/dbnotification_CTIManager*.log
     activelog/cm/trace/dbl/sdi/dnaserver/dbnotification_dnaserver*.log
     

Cisco Database Replicator-tracering

     activelog /cm/trace/dbl/sdi/dblrpc.err
     activelog/cm/trace/dbl/sdi/installdb*.log
     activelog /cm/trace/dbl/sdi/start.log
     activelog /cm/trace/dbl/sdi/startrpc.log
     activelog /cm/trace/dbl/sdi/startcar.log
     activelog /cm/trace/dbl/sdi/replication_scripts_output.log
     activelog /cm/trace/dbl/sdi/spltrace.log

Cisco-service voor apparaatactivering

    activelog/tomcat/logs/compacte/log4j/*

Cisco-nummeranalyse

     activelog/tomcat/logs/dna/log4j/dna*.log
     

Cisco-server voor nummeranalyse

     activelog/cm/spoor/dnaserver/sdi/dna*.txt
     

Cisco DirSync

     activelog/cm/spoor/dirsync/log4j/dirsync*.log
     activelog/cm/trace/dirsync/log4j/dirsync_err*.log
     

Cisco Directory Number Alias Lookup

     activelog/tomcat/logs/dnaliaslookup/log4j/dnaliaslookup*.log
     

Cisco Directory Number Alias Sync

     activelog/cm/trace/dnaliassync/log4j/dnaliassync*.log

Cisco E911-service

     activelog/tomcat/logs/e911proxy/log4j/e911proxy*.log
     

Uitgebreide Cisco-functies

     activelog/cm/spoor/cef/sdi/cef*.txt
     

Rapport uitgebreide Cisco-functies

     activelog/cm/log/cef/xml/qrt*.xml
     

Cisco Extension Mobility

     activelog/tomcat/logs/em/log4j/emservice*.log
     

Cisco Extension Mobility-toepassing

     activelog/tomcat/logs/em/log4j/emapp*.log

Cisco GRT-webservice voor communicatie

    activelog/tomcat/logs/grt/log4j/grt*

Cisco HAP-proxy

     activelog/cm/spoor/haproxy/haproxy*

Cisco-headsetservice

    activelog/tomcat/logs/headset/log4j/*

Cisco IP Manager Assistant

     activelog/tomcat/logs/ipma/log4j/*
     

Cisco IP-app voor spraakmedia

     activelog/cm/spoor/cms/sdi/cms*.txt
     

Cisco Informix-databaseservice

     activelog /cm/log/informix/ccm.log.*.gz
     activelog /cm/log/informix/car.log
     activelog /cm/log/informix/ccm.log
     

Cisco Intercluster Lookup-service

     activelog/cm/trace/ils/sdl/SDL*_600_*.txt
     

Cisco Licentiebeheer

     activelog/cm/trace/userlicentiëring/log4j/userlicentiëring*.log
     

Cisco-bandbreedtebeheer voor locaties

     activelog/cm/spoor/lbm/sdl/SDL*_700_*.txt
     

Cisco-tool voor partitiebewaking

     activelog/cm/spoor/lpm/sdi/lpm*.txt
     

Cisco Log4jinit servlet

     activelog/tomcat/logs/log4jinit/log4j/log4jinit*.log

Cisco Management Agent-service

    activelog/cm/trace/cmas/log4j/cmas*

Cisco Push Notification Service

    activelog/cm/spoor/ccmpns/log4j/ccmpns*

Cisco RIS-gegevensverzamelaar

     activelog/cm/spoor/ris/sdi/ris*.txt
     

Cisco RIS Data Collector - PerfMonLog

     activelog/cm/log/ris/csv/PerfMon*.csv
     

Cisco RTMT-webservice

     activelog/tomcat/logs/rtmt/log4j/rtmt*.log
     

Cisco Radiobibliotheek

     activelog/tomcat/logs/risbean/log4j/risbean*.log
     

Cisco op rollen gebaseerde beveiliging

     activelog/tomcat/logs/rbs/log4j/rbsaccess*.log

Cisco-spooling van rijinformatie

    activelog/cm/log/informix/ris/*

Cisco Smart License Manager

    activelog/cm/spoor/slm/log4j/*

Cisco SPA-berichtservice

    activelog/tomcat/logs/soapmessage/log4j/soapmessage*

Cisco SOAP-webservice

     activelog/tomcat/logs/soap/csv/ratecontrol*.csv
     activelog/tomcat/logs/soap/log4j/soap*.log

Cisco SSO

     activelog /platform/log/ssoApp.log

     activelog tomcat/logs/ssosp/log4j/ssosp*.log
     

Cisco SSOSP-tomaat

    activelog/tomcat/logs/ssosp-tomcat/*

Cisco Service Reporter

     activelog/cm/spoor/rtmtreporter/log4j/rtmtreporter*.log
     

Waarschuwingsrapport voor Cisco Service Reporter

     activelog/cm/rapport/rtmtreporter/AlertRep/AlertRep*.pdf
     

CallActivities-rapport van Cisco Service Reporter

     activelog/cm/report/rtmtreporter/CallActivitiesRep/CallActivitiesRep*.pdf
     

Apparaatrapport van Cisco Service Reporter

     activelog/cm/rapport/rtmtreporter/DeviceRep/DeviceRep*.pdf
     

Cisco-rapport over servicemogelijkheden

     activelog/cm/rapport/rtmtreporter/PerformanceRep/<nodeIPaddress>/PerformanceRep*.pdf
     

Verslag van Cisco Service Reporter Server

     activelog/cm/rapport/rtmtreporter/ServerRep/ServerRep*.pdf
     

Cisco-servicerapport voor serviceproviders

     activelog/cm/rapport/rtmtreporter/ServiceRep/ServiceRep*.pdf
     

Cisco Opgeslagen Procedure Overtrekken

     activelog /cm/trace/dbl/sdi/spltrace.log.*.gz
     activelog /cm/trace/dbl/sdi/spltrace.log
     

Cisco Syslog Agent

     activelog/cm/spoor/syslogmib/sdi/syslogmib*.txt
     

Cisco TAPS-service

     activelog/cm/trace/taps/log4j/taps*.log
     

Cisco-telemetrieservice

    activelog/telemetrie/*

Cisco TFTP

     activelog/cm/trace/ctftp/sdl/SDL*_600_*.txt
     

Cisco Tomcat

     activelog/tomcat/logs/manager.*.log
     activelog/tomcat/logs/admin.*.log
     activelog/tomcat/logs/host-manager.*.log
     activelog /tomcat/logs/catalina.out
     activelog /tomcat/logs/localhost_access_log.txt
     activelog/tomcat/logs/localhost.*.log
     

Cisco Tomcat Security Logs

     activelog/tomcat/logs/security/log4j/security*.log
     

Cisco Tomcat Stats Servlet

     activelog/tomcat/logs/tomcatstats/log4j/tomcatstats*.log

Cisco-traceringsservice

     activelog/cm/trace/tct/log4j/tct*.log
     

Cisco Trust Verificatieservice

     activelog/cm/spoor/tvs/sdi/tvs*.txt

Cisco UDS-tomcat

    activelog activelog /tomcat/logs/uds-tomcat/*

Cisco Unified Mobile Voice Access-service

     activelog/tomcat/logs/ccmivr/log4j/ccmivr*.log
     

Cisco Unified OS Admin-webservice

     activelog/tomcat/logs/cmplatform/log4j/cmplatform*.log
     

Cisco Unified IOS-platform API

     activelog/tomcat/logs/platform-api/log4j/platform-api*.log
     

Cisco Unified Reporting Web Service

     activelog/tomcat/logs/cucreports/log4j/cucreports*.log
     

Cisco-gegevensservices voor gebruikers

     activelog/tomcat/logs/cucm-uds/log4j/cucm-uds*.log
     

Cisco UXL-webservice

    activelog/tomcat/logs/uxl/log4j/UXL*

Cisco WebDialer-webservice

     activelog/tomcat/logs/webdialer/log4j/webdialer*
     

Cisco-service voor synchronisatie van draadloze controllers

    activelog/cm/trace/cwlcss/log4j/cwlcss*.log

Cisco WebDialer ReDirector-webservice

     activelog/tomcat/logs/redirector/log4j/redirector*.log
     

Cron Logs

     activelog/syslog/cron
     

Logboeken – Toepassingslogboek

     activelog/syslog/Cisco Syslog*
     activelog/syslog/Cisco Syslog
     actief/syslog/AlternateSyslog.*
     activelog/syslog/AlternateSyslog
     

Logboeken – Systeemlogboek

     activelog/syslog/berichten
     

FIPS-logbestanden

     activelog /platform/fips/fips.log
     

Host Resources Agent

     activelog /platform/snmp/hostagt/hostagt.log

IPT-platform CLI gemaakte rapporten

    activelog/platform/log/diag*
    activelog/platform/log/platform*
    activelog/syslog/csa*

CLI-logbestanden van IPT-platform

     activelog/platform/log/dbl*.log
     activelog/platform/log/cli*.log
     

Vastlegging IPT-platformmonitor

     activelog /platform/log/certm.log
     

IP-platform CertMgr-logbestanden

     activelog/platform/log/certMgmt*.log
     

Logbestanden van IPT Platform Cluster Manager

     activelog/platform/log/clustermgr*.log
     

Vastlegging IPT-platform GUI-logbestanden

     activelog/tomcat/logs/iptplatform/log4j/iptplatform*.log
     

IP-platform voor IPSec-beheer

     activelog /platform/log/ipsecMgmt.log

Logbestanden voor IPT-platform Remote Support

    activelog/platform/log/creative*

Bestandssignalering installeren

     activelog /platform/log/authenticateFile.log

Logbestanden voor installatie en upgrades

     installeer /install_log*.log
     installeer /selinux_post.log
     installeer /system-history.log
     installeer /install.log
     installeer /lbm_post_install.log

MIB2-agent

     activelog /platform/snmp/mib2agt/mib2agt.log
     

E-maillogbestanden

     activelog/syslog/maillog

Mgetty Logs

    activelog/mgetty/mgetty*

NTP-logbestanden

     activelog /syslog/ntp_stop.sh.log
     activelog /syslog/ntp_start.sh.log
     activelog /syslog/sd_ntp.log
     

PacketCapture Logs

     activelog/platform/cli/*.cap
     

Telefonische migratieservice

    activelog/tomcat/logs/pms/log4j/*

Platformbeheerwebservice

    activelog/tomcat/logs/platform-api/log4j/*

Platformcommunicatie-webservice

    activelog/tomcat/logs/platformcom/log4j/*

Prog Logs

     activelog/cm/trace/cti/Proglogs/CTIManager*.ProgLog
     activelog/cm/trace/ccm/Proglogs/ccm*.ProgLog
     

SAR-logbestanden

     activelog/sa/sar*
     

SELinux-logs

     activelog /platform/selinux_startup.log
     

SNMP-hoofdagent

     activelog/platform/snmp/snmpdm/SNMPMasterAgt*.log

Beveiligingslogs

     activelog/syslog/secure-*

IVR voor zelfprovisioning

     activelog/cm/trace/PnP/log4j/PnP*.log
     

Servicebeheer

     activelog/platform/log/servm*.log

Spooler-logs

    activelog/syslog/spooler*

System Application Agent

     activelog /platform/snmp/sappagt/startup.txt
     activelog /platform/snmp/sappagt/sappagt.log

Gerelateerde informatie

• Naslaghandleiding voor opdrachtregel voor Cisco Unified Communications Solutions, release 14