Must haves for Hybrid Work in retail

A Hybrid Work is here to stay. Are you ready?

Cisco empowers your associates whether at home, in the store, or anywhere. Because work is not where you go, it’s what you do. Provide hybrid work experiences so you can give your supply chain and entire business the agility needed to delight your end customers.

Empowering Retailers with Hybrid Work

Hear from our Cisco retail experts about the current state of the industry and what can be achieved in the future.


of businesses expect to adopt remote work as a permanent option

Source: “COVID-19 CFO Pulse Survey” by PwC


of businesses predict that meetings will have at least one remote worker

Source: “The Rise of the Hybrid Workplace” Survey by Dimensional Research


how much companies can save annually for each employee that works remotely half-time

Source: Global workplace analytics

Put security first

Hybrid workers leveraging personal computers, routers and mobile devices need access to business-critical applications without compromising on security.

Retail organizations empowering a remote workforce should look for solutions that:

  • Provide flexible cloud-delivered security
  • Protect data by verifying the identity of users, devices, and applications
  • Detect and block cyberattacks from email

Make hybrid meetings better than in-person meetings

Meetings that once happened at a retailer’s headquarters to make critical business decisions, are now happening within home offices.

Collaborative and secure technologies enabling hybrid work have to meet the high demand for retail agility and scalability. Sharing documents, meeting notes, and working together more effectively from remote locations is made possible with solutions that:

  • Offers secure exchange of messages and files, across devices
  • Makes it easy to search for conversations and documents
  • Allows you to privately message one person or create a group chat in seconds

Simplify, simplify, simplify

If you don’t have a large IT team, you may be worried that getting your hybrid workforce connected securely might be complicated.

But it doesn’t have to be. To reduce IT complexity, look for solutions that:

  • Integrate meetings, calling, and security, and are simple to manage
  • Are cloud-based and easy for employees to deploy without onsite IT
  • Offer financial flexibility, with pay-as-you-need pricing options

Talk to hybrid retailing specialist

Our retailing experts are here to help you build the hybrid work solution that meets the needs of your employees, workspaces and technology stack.