Smart Net Total Care

Proactive Technical Support

Enable your customers to support their network devices, align service coverage, and resolve technical issues with Smart Net Total Care.

Empower your customers with visibility into their contracts, installed base, and end of life service items – all through a single portal. With Smart Net Total Care, your customers will receive proactive alerts, device diagnostics and world-class technical support

Advantages to Partners

By reselling Smart Net Total Care you can improve your growth and profitability, strengthen your customer relationships and address your customers' changing needs. In addition to world-class technical support, Smart Net Total Care provides in-depth visibility into your customer's installed base and helps you:

  • Increase services revenue by discovering uncovered products

  • Sell new Cisco products to replace your customer's end-of-support products

  • Renew, track and maintain contracts more efficiently

  • Experts from IDC see a trend from simple, reactive services to proactive, end-to-end services. Read this IDC White Paper (PDF - 81 KB)

Smart Net Total Care Case Studies

  1. Trimax Delivers Proactive Network Management

    Smart Net Total Care Simplifies Network Maintenance.

More Selling Tools and Information

Learn more about Smart Net Total Care

Pre and Post Sale Tools and Information.

Visit Resource Library