Because people are accustomed to dialing numbers differently from a mobile device versus from a desk phone, consider setting up Unified Communications Manager to accommodate the different number patterns that mobile device users dial.
You can create these rules in Unified CM so that they apply to all calls and devices or edit an XML file, described later, so that the rules apply to only users of Jabber for iPad. You can also set up different rules that apply to devices in different countries or area codes.
Mobile device users may dial numbers in these ways:
Mobile device users may not be in the habit of dialing 9 before they dial a number outside the company.
If the mobile device number is in a different area code from the desk phone number, users may dial the area code when using their mobile devices and would not dial the area code when using their desk phones, and vice versa.
Mobile device users who dial an international number may begin the number with a plus sign (+).
You can set up application dial rules to successfully connect calls, for which the numbers are dialed with the patterns described earlier. For complete information about setting up application dial rules, see the online help in Unified CM.
If you need to create rules that apply only to Jabber for iPad and do not apply to all other applications that use the same XML files to access dial rules, you can enter them directly as XML text into the file that makes the rules available to Jabber for iPad. See Setting up application dial rules for Jabber for iPad.